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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • xyer0xyer0 Posts: 6,322

    Ofc, the gift card discount is not applying.

    Screen Shot 2025-09-20 at 11.12.57 PM.png
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  • Cris PalominoCris Palomino Posts: 12,440

    xyer0 said:

    Ofc, the gift card discount is not applying.

    Reported 

  • infernalinfernal Posts: 21

    Also, the Featured Artist Stores discounts are not being applied, either in the store or the cart. The only dicount I'm seeing is the 30% Daz+ discount for DO items. (This is before any coupons or tokens are applied.)

  • Cris PalominoCris Palomino Posts: 12,440

    xyer0 said:

    Ofc, the gift card discount is not applying.

    Should work now. 

  • ElorElor Posts: 3,139
    edited September 21

    The link to view the Top 200 selection is sending to a selection pre-filtered for Daz Originals:

    https://www.daz3d.com/top-200-still-new#index=0&filter_vendor=Daz%2520Originals&order=popular%5E1&filtered=1

    The selection itself is fine, but it would be better to have a link an unfiltered selection:

    https://www.daz3d.com/top-200-still-new

    The link on Holidaz Catchup is sending to nowhere:

    Get any Golden Ticket or Holidaz Catch-Up Items for $5.99* each

    The link on Holidaz Catch-up is sending us to https://www.daz3d.com/2025-published-artist-sale#byofs when the selection is here: https://www.daz3d.com/2025-published-artist-sale#headliners. The link on Golden Ticket is fine and sending us where we will see the selection.

    And like @infernal said, none of the items from the Featured Artists Stores have their categories (55/65/80) discount applied. They are impacted by the Golden Ticket though.

    Screenshot of the 55% selection:

    Screenshot from my cart, showing it's not a cache related problem on my end:

    55_selection.jpg
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    cart.jpg
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    Post edited by Elor on
  • ANGELREAPER1972ANGELREAPER1972 Posts: 4,555

    so how long does it take for each days golden ticket + orange banner featured artist sales to work come into effect with correct pricing GLEAMING-30 todays code is not valid on any featured artist items picked so far and have goden ticket item and some new releases in cart

  • ElorElor Posts: 3,139

    ANGELREAPER1972 said:

    so how long does it take for each days golden ticket + orange banner featured artist sales to work come into effect with correct pricing GLEAMING-30 todays code is not valid on any featured artist items picked so far and have goden ticket item and some new releases in cart

    It should work right after the start of a new day, but today, bugs seem to be everywhere. I didn't thought about testing the coupon but you're right, it doesn't work.

    And it's a sunday in the middle of the night, so who knows when someone will be able to fix things.

  • Cris PalominoCris Palomino Posts: 12,440

    Elor said:

    The link to view the Top 200 selection is sending to a selection pre-filtered for Daz Originals:

    https://www.daz3d.com/top-200-still-new#index=0&filter_vendor=Daz%2520Originals&order=popular%5E1&filtered=1

    The selection itself is fine, but it would be better to have a link an unfiltered selection:

    https://www.daz3d.com/top-200-still-new

    The link on Holidaz Catchup is sending to nowhere:

    Get any Golden Ticket or Holidaz Catch-Up Items for $5.99* each

    The link on Holidaz Catch-up is sending us to https://www.daz3d.com/2025-published-artist-sale#byofs when the selection is here: https://www.daz3d.com/2025-published-artist-sale#headliners. The link on Golden Ticket is fine and sending us where we will see the selection.

    And like @infernal said, none of the items from the Featured Artists Stores have their categories (55/65/80) discount applied. They are impacted by the Golden Ticket though.

    Screenshot of the 55% selection:

    Screenshot from my cart, showing it's not a cache related problem on my end:

    Reported, thanks 

  • Cris PalominoCris Palomino Posts: 12,440

    ANGELREAPER1972 said:

    so how long does it take for each days golden ticket + orange banner featured artist sales to work come into effect with correct pricing GLEAMING-30 todays code is not valid on any featured artist items picked so far and have goden ticket item and some new releases in cart

    Reported. 

  • Cris PalominoCris Palomino Posts: 12,440

    Everything should work now.

  • mambanegramambanegra Posts: 594

    When I click "Add to Cart" on the gift card page, it takes me to my cart, but there is no gift card in it. I have tried it twice and it has failed both times. 

  • ElorElor Posts: 3,139

    Coupons and discounts are working, thank you :)

    mambanegra said:

    When I click "Add to Cart" on the gift card page, it takes me to my cart, but there is no gift card in it. I have tried it twice and it has failed both times. 

    I tested it right now and was able to add a gift card to my cart.

    Did you select the amount you wanted and did you write the required informations (name and email adress)?

  • Cris PalominoCris Palomino Posts: 12,440

    mambanegra said:

    When I click "Add to Cart" on the gift card page, it takes me to my cart, but there is no gift card in it. I have tried it twice and it has failed both times. 

    You're clicking on the link on the Gift Card page, right? It worked for two of us mods. Could you try another browser or devide? 

  • Cris PalominoCris Palomino Posts: 12,440

    One of the mods suggested you try a hard refresh or add a ? at the end of the url you're using and if that works, it's a caching issue.

  • FrankTheTankFrankTheTank Posts: 1,481

    The COG Regime Bundle is showing the wrong price in my cart at $5.99, it should $4.99 base or $3.99 for Daz+/Premier.

  • frank0314frank0314 Posts: 14,707
    edited September 21

    FrankTheTank said:

    The COG Regime Bundle is showing the wrong price in my cart at $5.99, it should $4.99 base or $3.99 for Daz+/Premier.

    Tested and confirmen so I reported it. Thanks for pointing it out.

    Post edited by frank0314 on
  • mambanegramambanegra Posts: 594

    Cris Palomino said:

    One of the mods suggested you try a hard refresh or add a ? at the end of the url you're using and if that works, it's a caching issue.

    OK, I think this is actually a bug: I switched to FF a few weeks ago and this would probably be the first time I've bought a GC using FF. When I went to chrome, I noticed that Chrome had suggested a different email address than what FF suggested. The GC did go through on chrome, and when I tested again in FF using the same email address that worked on Chrome, it went through. My guess is that DAZ is confirming that when you send GC to yourself you use the one they have associated with your account, not some other one, but aren't reporting it as an error, just quietly ignoring your request and sending you on your way to an otherwise unaffected cart. 

    I'll report it as a bug. Hopefully FF will suggest the right email next time...or maybe I will remember myself (unlikely, lol) before I click the add button. 

  • Rod Wise DriggoRod Wise Driggo Posts: 2,309
    edited September 21

    GLEAMING-30 is (still / again) not working unfortunately.
    OK; now probably working - but not showing correctly in cart somehow.

    Post edited by Rod Wise Driggo on
  • ElorElor Posts: 3,139

    The QuickGrab selection is empty:

    https://www.daz3d.com/quick-grab

    I don't think it's a cache problem: the previous selection was removed immediatly and everything else in the store has seen their prices and discounts updated to today's sales.

  • SilverGirlSilverGirl Posts: 2,792

    Elor said:

    The QuickGrab selection is empty:

    https://www.daz3d.com/quick-grab

    I don't think it's a cache problem: the previous selection was removed immediatly and everything else in the store has seen their prices and discounts updated to today's sales.

    This happened last week, too, and it updated at 12 hours past Daz midnight... wondering if the AM/PM switch is set wrong somewhere? 

  • tsroemitsroemi Posts: 3,458
    edited September 22

    Hi mods, the promo text on this https://www.daz3d.com/throne-pack must be from somewhere else, it talks about plush toys ...laugh

    Edit: Or is it actually meant to read like this?!

    Post edited by tsroemi on
  • tsroemitsroemi Posts: 3,458

    Something else, with the floor pricing in place, some things that are in my wishlist and in the current extra discount selection (some MacLean sets, f.i.) are actually getting LESS discount than others. The one set in my WL is capped off at 2.99 and so has a discount of 73% while others, not on my WL but in the same discount category, get 80%. Come on now, this doesn't make a lick of sense, does it ...

  • Cris PalominoCris Palomino Posts: 12,440

    tsroemi said:

    Something else, with the floor pricing in place, some things that are in my wishlist and in the current extra discount selection (some MacLean sets, f.i.) are actually getting LESS discount than others. The one set in my WL is capped off at 2.99 and so has a discount of 73% while others, not on my WL but in the same discount category, get 80%. Come on now, this doesn't make a lick of sense, does it ...

    Does this discounting take them to less than 2.99? 

  • tsroemitsroemi Posts: 3,458

    Cris Palomino said:

    tsroemi said:

    Something else, with the floor pricing in place, some things that are in my wishlist and in the current extra discount selection (some MacLean sets, f.i.) are actually getting LESS discount than others. The one set in my WL is capped off at 2.99 and so has a discount of 73% while others, not on my WL but in the same discount category, get 80%. Come on now, this doesn't make a lick of sense, does it ...

    Does this discounting take them to less than 2.99? 

    You mean in the cart? No, it stays at 2.99 / 73%. 

  • ElorElor Posts: 3,139

    tsroemi said:

    Something else, with the floor pricing in place, some things that are in my wishlist and in the current extra discount selection (some MacLean sets, f.i.) are actually getting LESS discount than others. The one set in my WL is capped off at 2.99 and so has a discount of 73% while others, not on my WL but in the same discount category, get 80%. Come on now, this doesn't make a lick of sense, does it ...

    It's normal and it's the effect of the price floor.

    An item will only get the full effect of the 80% discount if its price after applying that 80% discount is $2.99 or more, otherwise, its price will $2.99 and the discount will be lower.

  • tsroemitsroemi Posts: 3,458

    Elor said:

    tsroemi said:

    Something else, with the floor pricing in place, some things that are in my wishlist and in the current extra discount selection (some MacLean sets, f.i.) are actually getting LESS discount than others. The one set in my WL is capped off at 2.99 and so has a discount of 73% while others, not on my WL but in the same discount category, get 80%. Come on now, this doesn't make a lick of sense, does it ...

    It's normal and it's the effect of the price floor.

    An item will only get the full effect of the 80% discount if its price after applying that 80% discount is $2.99 or more, otherwise, its price will $2.99 and the discount will be lower.

    I'm aware of why this happens. I'm trying to make DAZ see that it doesn't make sense, via showing the mods this particularly weird example of the effect. 

  • Cris PalominoCris Palomino Posts: 12,440
    edited September 22

    tsroemi said:

    Elor said:

    tsroemi said:

    Something else, with the floor pricing in place, some things that are in my wishlist and in the current extra discount selection (some MacLean sets, f.i.) are actually getting LESS discount than others. The one set in my WL is capped off at 2.99 and so has a discount of 73% while others, not on my WL but in the same discount category, get 80%. Come on now, this doesn't make a lick of sense, does it ...

    It's normal and it's the effect of the price floor.

    An item will only get the full effect of the 80% discount if its price after applying that 80% discount is $2.99 or more, otherwise, its price will $2.99 and the discount will be lower.

    I'm aware of why this happens. I'm trying to make DAZ see that it doesn't make sense, via showing the mods this particularly weird example of the effect. 

     I do believe it is as Elor explained. I think I am missing your reasoning on this.

    Post edited by Cris Palomino on
  • frank0314frank0314 Posts: 14,707

    tsroemi said:

    Elor said:

    tsroemi said:

    Something else, with the floor pricing in place, some things that are in my wishlist and in the current extra discount selection (some MacLean sets, f.i.) are actually getting LESS discount than others. The one set in my WL is capped off at 2.99 and so has a discount of 73% while others, not on my WL but in the same discount category, get 80%. Come on now, this doesn't make a lick of sense, does it ...

    It's normal and it's the effect of the price floor.

    An item will only get the full effect of the 80% discount if its price after applying that 80% discount is $2.99 or more, otherwise, its price will $2.99 and the discount will be lower.

    I'm aware of why this happens. I'm trying to make DAZ see that it doesn't make sense, via showing the mods this particularly weird example of the effect. 

    I believe the floor price are only on PA products

  • SilverGirlSilverGirl Posts: 2,792

    SilverGirl said:

    Elor said:

    The QuickGrab selection is empty:

    https://www.daz3d.com/quick-grab

    I don't think it's a cache problem: the previous selection was removed immediatly and everything else in the store has seen their prices and discounts updated to today's sales.

    This happened last week, too, and it updated at 12 hours past Daz midnight... wondering if the AM/PM switch is set wrong somewhere? 

    Changeover+12 again for the QG activating... is this intended functionality?

  • ElorElor Posts: 3,139
    edited September 23

    Some products Today's Features Artists Stores are not discounted as they should, or are included by mistake (but they do get the 30% Golden Ticket discount though).

    https://www.daz3d.com/altered-artists#order=popular^1&filtered=1

    It seems to only impact recent products (I didn't see any in the 65% and 80% selections).

    Example with Sue Yee's store:

    https://www.daz3d.com/altered-artists#&filter_vendor=Sue Yee&filtered=1

    The first ten products don't have the 55% discount they are supposed to have but they do get the 30% Golden Ticket discount in the cart as shown on this screenshot:

    cart.jpg
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    Post edited by Elor on
This discussion has been closed.