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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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Comments

  • MichaelisMichaelis Posts: 23

    You should really honour the advertised price. There's a reason I stopped having memberships at Daz and this sort of thing is prime.

  • DartanbeckDartanbeck Posts: 21,937

    Grab Bag isn't giving me (Premier Member) my Grab Bag pricing today. I checked and, sure enough - I didn't get one yet

  • Charlie JudgeCharlie Judge Posts: 13,242

    Dartanbeck said:

    Grab Bag isn't giving me (Premier Member) my Grab Bag pricing today. I checked and, sure enough - I didn't get one yet

    Althogh it is not obvious from the ad page, you need to have a newly mad or still mad item it your cart. 

  • DartanbeckDartanbeck Posts: 21,937

    Charlie Judge said:

    Dartanbeck said:

    Grab Bag isn't giving me (Premier Member) my Grab Bag pricing today. I checked and, sure enough - I didn't get one yet

    Althogh it is not obvious from the ad page, you need to have a newly mad or still mad item it your cart. 

    It says that we need to do that if we want more than one

  • DartanbeckDartanbeck Posts: 21,937
    edited March 30

    Catch-Up Grab Bag Items

    Include New Stuff to get up to three

    Post edited by Dartanbeck on
  • DartanbeckDartanbeck Posts: 21,937

    Oh well

    Screenshot 2025-03-30 135434.png
    1234 x 443 - 72K
  • JumbotronJumbotron Posts: 262

    Hello,

    Both Livingroom Furnishing Vol. 01 and Livingroom Furnishing Vol. 02 are part of today's related madness deals. They are listed in the classic category. The minimum discounted price for any of these items should be $2, per the sale terms. However, these two products cost $3 right now. And it's not because they are expensive items to begin with (their base price is only $6).

  • Richard HaseltineRichard Haseltine Posts: 107,945

    Dartanbeck said:

    Catch-Up Grab Bag Items

    Include New Stuff to get up to three

    Previous days had a coupon to get one, and then up to another three with a Mad. Yesterday and today there was no get one with a coupon element, just the up to three with a Mad.

  • Marty3DMarty3D Posts: 52

    Too many mistakes today and changing of the goal posts later on has soured the deals. Honesty today cost us more money in the long run so it is an easy pass and forget it I'm afraid.

  • LorraineLorraine Posts: 880

    Marty3D said:

    Too many mistakes today and changing of the goal posts later on has soured the deals. Honesty today cost us more money in the long run so it is an easy pass and forget it I'm afraid.

    +100. I can't say what I really want to say.

  • smoke14smoke14 Posts: 267

    Has there been any update on when the membership expiration date will be fixed for those of us who only got credit for 12 months instead of the 15 we were supposed to get?

    The last I heard was that it would be done by the end of last week...however I'm still showing the incorrect date. These continuous screw ups by DAZ are really ridiculous.

  • JumbotronJumbotron Posts: 262

    smoke14 said:

    Has there been any update on when the membership expiration date will be fixed for those of us who only got credit for 12 months instead of the 15 we were supposed to get?

    The last I heard was that it would be done by the end of last week...however I'm still showing the incorrect date. These continuous screw ups by DAZ are really ridiculous.

    I asked few days ago. You can see Richard's reply here. Personally, I'll keep waiting some more. If it does not get fixed in a couple of weeks or so, I'll open a support ticket.

  • Lost_UtopianLost_Utopian Posts: 119

    lorraineopua said:

    Marty3D said:

    Too many mistakes today and changing of the goal posts later on has soured the deals. Honesty today cost us more money in the long run so it is an easy pass and forget it I'm afraid.

    +100. I can't say what I really want to say.

    *100

  • ElorElor Posts: 3,157
    edited March 31

    smoke14 said:

    Has there been any update on when the membership expiration date will be fixed for those of us who only got credit for 12 months instead of the 15 we were supposed to get?

    The last I heard was that it would be done by the end of last week...however I'm still showing the incorrect date. These continuous screw ups by DAZ are really ridiculous.

    In the Daz+ section of the forum: https://www.daz3d.com/forums/discussion/comment/9114416/#Comment_9114416

    For now, it's best to wait for the moderators to tell us that the problem is fixed, and then, if it's not the case for you, it'll be the time to open a ticket.

    Post edited by Elor on
  • smoke14smoke14 Posts: 267

    Yeah, I saw that answer... however, I personally find the following part to be a little offensive:

    "I realise it is not something you want to hang around and be forgotten, but it is a good fifty-one weeks before it will matter."

    I spent my hard-earned money for that yearly membership & was promised the 15 months...it might not matter for 51 weeks for some people, but it matters to me RIGHT NOW.

    Given DAZ's past track record, I can easily see the issue being forgotten. I submitted a ticket as soon as I noticed the error. I received one reply & all follow up questions from me have been ignored. Not a good look as far as customer service goes.

  • Richard HaseltineRichard Haseltine Posts: 107,945

    Jumbotron said:

    smoke14 said:

    Has there been any update on when the membership expiration date will be fixed for those of us who only got credit for 12 months instead of the 15 we were supposed to get?

    The last I heard was that it would be done by the end of last week...however I'm still showing the incorrect date. These continuous screw ups by DAZ are really ridiculous.

    I asked few days ago. You can see Richard's reply here. Personally, I'll keep waiting some more. If it does not get fixed in a couple of weeks or so, I'll open a support ticket.

    We are told this should be fixed now.

  • JumbotronJumbotron Posts: 262

    Richard Haseltine said:

    Jumbotron said:

    smoke14 said:

    Has there been any update on when the membership expiration date will be fixed for those of us who only got credit for 12 months instead of the 15 we were supposed to get?

    The last I heard was that it would be done by the end of last week...however I'm still showing the incorrect date. These continuous screw ups by DAZ are really ridiculous.

    I asked few days ago. You can see Richard's reply here. Personally, I'll keep waiting some more. If it does not get fixed in a couple of weeks or so, I'll open a support ticket.

    We are told this should be fixed now.

    And I can confirm that I see it fixed. My membership page correctly states that my recently purchased Premier annual plan will renew in almost 15 months from now. :) Thanks!

  • paulawp (marahzen)paulawp (marahzen) Posts: 1,714

    Jumbotron said:

    Richard Haseltine said:

    Jumbotron said:

    smoke14 said:

    Has there been any update on when the membership expiration date will be fixed for those of us who only got credit for 12 months instead of the 15 we were supposed to get?

    The last I heard was that it would be done by the end of last week...however I'm still showing the incorrect date. These continuous screw ups by DAZ are really ridiculous.

    I asked few days ago. You can see Richard's reply here. Personally, I'll keep waiting some more. If it does not get fixed in a couple of weeks or so, I'll open a support ticket.

    We are told this should be fixed now.

    And I can confirm that I see it fixed. My membership page correctly states that my recently purchased Premier annual plan will renew in almost 15 months from now. :) Thanks! 

    Confirming - fixed for me also. 

  • NathNath Posts: 2,941
    edited March 31

    I just put in a ticket because I'm showing up as DAZ+ rather than Base, and I do not wish to be charged for a membership I do not currently want.

    EDIT: and I just got the email and orange banner for two weeks complimentary DAZ+. I'll be over there in the corner scraping the egg off my face...

    Post edited by Nath on
  • MeneerWolfmanMeneerWolfman Posts: 431

    I'm not seeing any codes on today's sales page to enter for grab bag and other discounts /facepalm

  • Charlie JudgeCharlie Judge Posts: 13,242
    edited March 31

    MeneerWolfman said:

    I'm not seeing any codes on today's sales page to enter for grab bag and other discounts /facepalm

    No coupon code is needed for the grab bag, You just need to add a a newly mad, recently mad, or still mad item to your cart. 

    Post edited by Charlie Judge on
  • MeneerWolfmanMeneerWolfman Posts: 431

    Charlie Judge said:

    MeneerWolfman said:

    I'm not seeing any codes on today's sales page to enter for grab bag and other discounts /facepalm

    No coupon code is needed for the grab bag, You just need to add a a newly mad, recently mad, or still mad item to your cart. 

    Ah, that's even worse. I recall the ones over the week just needing a code for one item. Time to empty the cart.

  • xyer0xyer0 Posts: 6,327

    So, Daz is keeping a record of my credit card info even though I've NEVER saved a payment method here. They finally fixed the membership page, and the card is referenced as a payment method. WTH?

  • mcorrmcorr Posts: 1,104
    edited April 1

    lorraineopua said:

    Marty3D said:

    Too many mistakes today and changing of the goal posts later on has soured the deals. Honesty today cost us more money in the long run so it is an easy pass and forget it I'm afraid.

    +100. I can't say what I really want to say.

    You can say what you want to say, but everybody (and I mean EVERYBODY) knows what will happen then. Right? .... Right. Now be good little boys and girls .. b/c ... well you know .... TOS. We simply can not let things degenerate into chaos. Order will be maintained.

    Post edited by mcorr on
  • mcorrmcorr Posts: 1,104

    New low ... can`t even use my coupons. WTH?

  • AZDigitalArtistAZDigitalArtist Posts: 806
    We had an ice storm here so couldn't get on when my phone died. I see the Daz+ coupons have flipped, what was the one for March for Daz Originals? I kept waiting for something to use it on ...thanks
  • barbultbarbult Posts: 26,192

    This "coupon changing early" problem has been happening every month for months and months now.

  • Charlie JudgeCharlie Judge Posts: 13,242

    AZDigitalArtist said:

    We had an ice storm here so couldn't get on when my phone died. I see the Daz+ coupons have flipped, what was the one for March for Daz Originals? I kept waiting for something to use it on ...thanks

    Just substitute 03 for 04 in the coupon code that shows in your Membership management area. 

  • Halcon BlueskyHalcon Bluesky Posts: 679

    I have got an issue with the current coupon the 04 does not work when I tried to apply to the cart.

    I wish to submit a support ticket, but the things I got in the cart may increase the price.

    Can some mod assist me please?

    I can wait for an answer if necessary, thanks!

  • Cris PalominoCris Palomino Posts: 12,454

    Halcon Bluesky said:

    I have got an issue with the current coupon the 04 does not work when I tried to apply to the cart.

    I wish to submit a support ticket, but the things I got in the cart may increase the price.

    Can some mod assist me please?

    I can wait for an answer if necessary, thanks!

    I only got on now; did you put in a ticket? 

This discussion has been closed.