Payment problems
texjobbo
Posts: 0
in The Commons
Dear Daz,
I've used my Mastercard to pay for products today. I keep getting errors with the payment process as when the error message shows up, it says "* required fields" but the card has been selected and the security code already entered.
I tried PayPal but due to some PayPal issues, I resorted to using the Mastercard.
Is there anyway to fix this?
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Comments
Check that your adress, especially country, are correct.
You need to file a Sales support ticket. It's under Help in the menu. Help>Contact Us, then scroll to the bottom of the page for the Submit a Ticket button. When you're on that page check in the upper right to make sure you're logged in.