!! Store Issues - Known Problems - Please Read !!
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If you haven't already, save a screenshot of your cart with the sale prices active and add that to your trouble ticket.
Here we go again:
2020-11-16 00:49:06.979 WARNING: Network Error: F:/Daz Content Downloads/Downloads/IM00064671-01_SkyeLightsDecorativeLightingProps.zip.{d7dab07d-a1f8-1306-710b-ac8502d3382e}.part : Could not complete download, file size does not match; 28311552 != 54491059.. Temporary file removed. 2020-11-16 00:51:11.664 WARNING: Network Error: : Connection closedSkyeLights: Decorative Lighting Props
...already did as well as included a second one with the error message.
Like I mentioned, being on a tight budget this tends to be my "big sale event" of the year because of all the 2.99$ BYOBs, extra PC+ discounts, and PC+ For A Day specials. MM has become more like "March Meh-ness" with all the "buy this expensive new item (or two)" to get an additional 10% off your cart. In this sale, even PC+ items trigger extra discounts.
+1
That's why I'm quite annoyed the new store denied my automatic PC renewal and suddenly kicked me out. I only got in because I won a DAZ prize that allowed me to buy the Quarterly membership. 8 Bucks per month is at the edge of OK for me; $30 in one go is more than my monthly budget allows. Fortunately I was kicked out at the last day of the sale, when I was done buying anyway, with hardly enough money left on my bank account to eat the rest of the month.
By the way, everybody renewing their monthly PC membership automatically using store credit; be aware that the new store software may not do that and kick you out instead, like me.
...yeah was hoping to extend my membership today with another Annual, but the CC issue put that to rest.
Not sure if anyone else sees this, but I am realizing that the failed downloads for me mostly occur at this time when the store is turning over and trying to settle down...
For some reason when I am logged in and go to today's Spring Dynamics, I lose my logged in status and coannot add to my wish list.
https://www.daz3d.com/spring-dynamics-for-daz-studio
I can add other new items. Odd.
Works for me ...
Did you try the detour "add to cart" and from the cart "add to wishlist"?
hello,
Trying to get the bundles content....nothing !
How to retrieve the bundle content ?
We have to look for each individual product in the Product Library. They are filed out of order of any discernable type.
I hope they address matter as well as returning the Order numbers to our Product Pages.
Thank you !
I am another on a tight budget and agree about PC+ vs MM. I did appreciate the large number of G3 items this PC+ since that's the generation I mainly focus on. I am also looking forward to upcoming holiday sales since they often have very good deals, plus the freebie gifts from the artists.
I really hope the checkout and card issues you & others have been experiencing get sorted out quickly.
Unfortunately for me, the failed downloads occur almost all day every day. Items can fail to download 20 or 30 attempts. For big files like tutorial videos it can take a long time for a download attempt to fail. Furthermore, I recently had to uninstall and reinstall all my content. I present the download status of various tutorials I have acquired over the years to make it obvious. Notice that only some of a tutorial series download. Some are missing #1 of a series. Some are missing #2 of a series. Some are missing (#) of a series.
Aaargh.
Serenity now.
I can add spring dynamics to my wishlist but not Helena for Genesis 8 Female. When I try and add her I get "You must login to add items to your wishlist." even though I am logged in. I logged out and back in, tried again to add to wishlist and got the same error.
Interactive License is not displaying "for xxxxxxxx" anymore on receipts:
On an order last month:
On an order now and since the site upgrade.
In Product Library... when Interactive License has been bought for any bundle it shows Interactive License on the Bundle item but not on each single item it contains which still shows up as Standard License instead.
So while the Add Interactive License option is not available anymore for the bundle it still shows as an option for each item contained in the bundle.
I keep getting "unable to load Personalized Data" in the store and forums. I had to get to the forums thru the wishlist.
Laurie
I couldn't add the Spring Dynamics to my wishlist until I refreshed the page.
How to fix the broken forum icons?
Most of the icons on the forum page are broken for me (e.g. 'cart' and 'user' in the upper right corner). These icons appear on the shop page. Tested with Firefox and Safari on Win and MacOs.
The icons are actually characters from the "fontdaz" font. The issue is that the browser is not allowed to download the font, and Times New Roman does not have the icons. (the devs probably all have the font cached and don't see it).
Firefox console:
Download works when I replace "cdn.daz3d" with "www.daz3d", but that doesn't solve the problem.
It's only a minor nuisance, but has anyone figured out how to fix it manually?
(Some people choose to see the ugliness in this world, I choose to fix it)
I checked the initial post and didnt see this issue listed, so im reporting it. Im noticing the Search feature doesnt work for anything you have purchased. For example when i search for "TROLL" only 18 items appear and none of them are items i own, and i own several. Unchecking the "Hide items I own" box has no effect on results either.
-MJ
Hi all,
I don't have time to read all the 56 pages, so I'm sorry if this has been already asked. I just bought Urban Future 7 but the product doesn't show up in DIM. It doesn't show up in my product librairy page in my account either, so I can't download it. Is the DAZ tream working on this?
Also, should I use DAZ Central to get things work?
Sorry about my quite approximative english.
Thanks
Benny
If the page is set to show All items try setting it to show only a set number - 30 or 60.
Same results.
-MJ
Did you also uncheck "Hide Items I Own"?
Yes. As stated in my OP.
-MJ
If the tutorials are just videos, you don't need to use DIM. Go to your Product Library and manually download them through your browser and put them anywhere you want. They don't have to be installed in your DS folders. The tutorials that come with props, lights etc. usually have a separate package to install through DIM.
Another change to something that's Always Happened That Way™ in the store...
On product pages, the Compatible Software line seems to be stuck at D|S 4.12 and isn't updating to D|S 4.14 — this always used to happen immediately when a new program version was released. So, what does the Compatible Software entry mean now? Is it actually stuck, or is it finally displaying real minimum version numbers?
I think it just hasn't been updated, nothing shows less than 4.12
Something that DOES work -- on the old store, after every purchase I was logged out of the forums. That's not happening any more.
I tried to checkout an item for $2.99 yesterday, and I still got the error on the redirect back to the site.
I'm starting to wonder if it's Paypal, or me that's the problem :(