Report sales errors here: "There's Always Another Sale™"

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  • jakibluejakiblue Posts: 7,281

    Lyoness, Mytilus, Antfarm and 3DGHDesign all have new releases today - normally that means they turn up in "friends of the sale"? 

    NorthOf45 said:

    A few "Friends of the Sale" are not showing any discounts, on the page or in the cart. Lyoness, Mytilus, The AntFarm, 3D-GHDesign (about half)...

    Ok, items got listed that weren't part of the sale which is why they don't get a discount in the cart either. They should be removed by now, or soon.

     

  • jakibluejakiblue Posts: 7,281
    edited June 2020

    The Genesis 8 Bundles are supposed to be "50% off Daily Specials" - they're only showing at 46% off in that category page. 

    edit: ok ignore that - store pages are showing incorrect price, but they go into the cart at right price (i think, percentages confuse me)

    Post edited by jakiblue on
  • AtiAti Posts: 9,196

    https://www.daz3d.com/dforce-wrap-dress-sylvan is not marked as new on the main store page.

  • radiaradia Posts: 128

    There sseems to be a load of stuff in FastGrab (about half the items) showing as full price at the moment.

  • LeanaLeana Posts: 13,117
    edited June 2020
    ericolsen said:
    Leana said:

    I don't remember exactly which offers were available in the weekend sales, but since those are now over I though it might be linked.

    Actually yes, maybe you're right about that. You never really know what price you're going to get with multiple sales going on until you add an item to the cart!

    From memory there were discounts on some G8 bundles for the DazCentral sale, for example. Not sure when those ended.

    Post edited by Leana on
  • Cris PalominoCris Palomino Posts: 12,791
    radia said:

    There sseems to be a load of stuff in FastGrab (about half the items) showing as full price at the moment.

    We'll send an inquiry.

  • Cris PalominoCris Palomino Posts: 12,791
    Ati said:

    https://www.daz3d.com/dforce-wrap-dress-sylvan is not marked as new on the main store page.

    I'm seeing it discounted on the front page.

  • LeanaLeana Posts: 13,117
    Ati said:

    https://www.daz3d.com/dforce-wrap-dress-sylvan is not marked as new on the main store page.

    I'm seeing it discounted on the front page.

    It's discounted but not showing the "new" banner in lists. The banner is there on product page though

  • AtiAti Posts: 9,196
    Ati said:

    https://www.daz3d.com/dforce-wrap-dress-sylvan is not marked as new on the main store page.

    I'm seeing it discounted on the front page.

    It is. It's just not showing the "new" sign in the top right corner, like the rest of the items. (It does show on the product page, but not on the main store page.)

  • AtiAti Posts: 9,196

    The "buy one get one" slogan in today's newsletter is not incredibly generous. :D If I buy one, I sort of expect to get at least one, yes. :D :D :D

  • TaozTaoz Posts: 10,308
    edited June 2020
    jakiblue said:

    The Genesis 8 Bundles are supposed to be "50% off Daily Specials" - they're only showing at 46% off in that category page. 

    edit: ok ignore that - store pages are showing incorrect price, but they go into the cart at right price (i think, percentages confuse me)

    But what is the correct price?  Yesterday it was about $13 all day for most of them, now it's the double.

    Post edited by Taoz on
  • ericolsenericolsen Posts: 350
    Taoz said:
    ericolsen said:

    Those 2 Genesis 7 pro bundles were a nice deal if I had my platinum club active. I am in a major loss here since I didn't update the plat club yesterday. I think I will give up on this sale entirely and save my money.

    You can get quite a few Genesis 8 pro bundles for around $13 each right now if you rejoin the plat club.  Just need to have a new item in the cart with them.

    Fake News, I say.. I think the only way to get them for a price as low as that is when you are a PA... I only get down to ~$ 26.- for those pro bundles as a PC+ member with a new item in cart. And as not everybody knows that PA get an extra % off, your post might confuse some people...

    They were $12-13 in my cart all day yesterday, and I'm not a PA.  Then when I was going to check out shortly before midnight store turnover (and my clock is 100% correct), they jumped up.  Happened once before, it seems to be a new problem that the store now is starting to update before midnight.  Now they're over $37 but the sale is still running.   Were those prices yesterday an error or what?  The $1.99 "one day" items are still $1.99.  It's confusing.

    Hard to say whether it's an "error" or "extra good price" but they did ring up for me at that price before 11pm DAZ time.  I never wait until the last hour of a sale anymore because, as you say, sometimes things jump during the last hour. 

  • Cris PalominoCris Palomino Posts: 12,791
    Ati said:
    Ati said:

    https://www.daz3d.com/dforce-wrap-dress-sylvan is not marked as new on the main store page.

    I'm seeing it discounted on the front page.

    It is. It's just not showing the "new" sign in the top right corner, like the rest of the items. (It does show on the product page, but not on the main store page.)

    I'll report.

  • I order stuff online all the time, The only place that I have trouble is with Daz. Really.

    This is nuts. The screenshot below shows 3 items that add up to $61.56 with state tax of 10% added. But Daz shows the price as $84.34, almost 23 dollars more. Is there some Daz math that I don't know about?

    Math problem.png
    3630 x 1398 - 426K
  • TaozTaoz Posts: 10,308

    I order stuff online all the time, The only place that I have trouble is with Daz. Really.

    This is nuts. The screenshot below shows 3 items that add up to $61.56 with state tax of 10% added. But Daz shows the price as $84.34, almost 23 dollars more. Is there some Daz math that I don't know about?

    Try to refresh the cart one or several times, that sometimes fixes wrong prices.

  • 3Diva3Diva Posts: 12,039
    edited June 2020

    I think it's been like 3 1/2 hours since change over, so I think this is probably something that should be inquired about (if it hasn't been yet) - I'm still getting this same issue: https://www.daz3d.com/forums/discussion/comment/5689976/#Comment_5689976

    I can't stay up any longer as I'm about to fall asleep on my keyboard. Hopefully, things will be good and kicked into submission soon. :)

    Post edited by 3Diva on
  • ariocharioch Posts: 182

    I think it's been like 3 1/2 hours since change over, so I think this is probably something that should be inquired about (if it hasn't been yet) - I'm still getting this same issue: https://www.daz3d.com/forums/discussion/comment/5689976/#Comment_5689976

    I can't stay up any longer as I'm about to fall asleep on my keyboard. Hopefully, things will be good and kicked into submission soon. :)

    I just tried the items you selected myself and it looks like it's working.

    One thing I did notice, though, is your account doesn't seem to be listed as a PC member. You do have the PA tag, so I'm not sure if that's supposed to work like the PC tag.

  • SevrinSevrin Posts: 6,314
    arioch said:

    I think it's been like 3 1/2 hours since change over, so I think this is probably something that should be inquired about (if it hasn't been yet) - I'm still getting this same issue: https://www.daz3d.com/forums/discussion/comment/5689976/#Comment_5689976

    I can't stay up any longer as I'm about to fall asleep on my keyboard. Hopefully, things will be good and kicked into submission soon. :)

    I just tried the items you selected myself and it looks like it's working.

    One thing I did notice, though, is your account doesn't seem to be listed as a PC member. You do have the PA tag, so I'm not sure if that's supposed to work like the PC tag.

    PAs get PC+ benefits.

  • jjmainorjjmainor Posts: 498
    Taoz said:
    jakiblue said:

    The Genesis 8 Bundles are supposed to be "50% off Daily Specials" - they're only showing at 46% off in that category page. 

    edit: ok ignore that - store pages are showing incorrect price, but they go into the cart at right price (i think, percentages confuse me)

    But what is the correct price?  Yesterday it was about $13 all day for most of them, now it's the double.

    Yesterday there was another 50% coming off the price.  I thought the 65% off was added to the 50% where as today, it replaces the 50%...although today, all the other sales offers have been removed except for the Underbelly and Responders bundle, so maybe it was stacking with a discount from the "free stuff" sales...

  • TaozTaoz Posts: 10,308
    jjmainor said:
    Taoz said:
    jakiblue said:

    The Genesis 8 Bundles are supposed to be "50% off Daily Specials" - they're only showing at 46% off in that category page. 

    edit: ok ignore that - store pages are showing incorrect price, but they go into the cart at right price (i think, percentages confuse me)

    But what is the correct price?  Yesterday it was about $13 all day for most of them, now it's the double.

    Yesterday there was another 50% coming off the price.  I thought the 65% off was added to the 50% where as today, it replaces the 50%...although today, all the other sales offers have been removed except for the Underbelly and Responders bundle, so maybe it was stacking with a discount from the "free stuff" sales...

    OK, makes sense, but I guess stacking generally isn't intended but an accident.

  • jjmainorjjmainor Posts: 498
    Taoz said:
    jjmainor said:
    Taoz said:
    jakiblue said:

    The Genesis 8 Bundles are supposed to be "50% off Daily Specials" - they're only showing at 46% off in that category page. 

    edit: ok ignore that - store pages are showing incorrect price, but they go into the cart at right price (i think, percentages confuse me)

    But what is the correct price?  Yesterday it was about $13 all day for most of them, now it's the double.

    Yesterday there was another 50% coming off the price.  I thought the 65% off was added to the 50% where as today, it replaces the 50%...although today, all the other sales offers have been removed except for the Underbelly and Responders bundle, so maybe it was stacking with a discount from the "free stuff" sales...

    OK, makes sense, but I guess stacking generally isn't intended but an accident.

    Sometimes, sometimes not, I believe.  Take those three "free stuff" sales.  If you wanted, you could have bought three new items from one of those sales, and thrown in two  Gen8 bundles, taking off the "free $25" to bring the cost of the bundles down to about $1.  From the Daz perspective, it would make sense to let it stack, because the three items required to get the free $25 would have cost more, so it would be a net plus...especially if you weren't going to buy those three new items in the first place.

  • CyonixCyonix Posts: 214
    Any updates on the 40% off annual memberships issue?
  • radiaradia Posts: 128
    edited June 2020
    radia said:

    There sseems to be a load of stuff in FastGrab (about half the items) showing as full price at the moment.

    We'll send an inquiry.

    Thanks Cris. Fixed now.
    Post edited by radia on
  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,939
    Cyonix said:
    Any updates on the 40% off annual memberships issue?

    Please file a ticket.. it's one of those bugs that no one here can recreate unfortunately.

  • LasciareLasciare Posts: 184

    Pin Up Captain Is among the Platinum Club for a Day items, but is listed at $21.95.

  • LasciareLasciare Posts: 184

    It's OK now.

  • CyonixCyonix Posts: 214
    Cyonix said:
    Any updates on the 40% off annual memberships issue?

    Please file a ticket.. it's one of those bugs that no one here can recreate unfortunately.

    Filed one yesterday, still awaiting a response
  • markgoode77markgoode77 Posts: 343
    Cyonix said:
    Cyonix said:
    Any updates on the 40% off annual memberships issue?

    Please file a ticket.. it's one of those bugs that no one here can recreate unfortunately.

     

    Filed one yesterday, still awaiting a response

    I filed one in December, and I'm still waiting for a response.

  • AtiAti Posts: 9,196
    Cyonix said:
    Cyonix said:
    Any updates on the 40% off annual memberships issue?

    Please file a ticket.. it's one of those bugs that no one here can recreate unfortunately.

     

    Filed one yesterday, still awaiting a response

    I filed one in December, and I'm still waiting for a response.

    This sale started yesterday, so unless you knew this was going to start now, your ticket must have been about something else. :D

This discussion has been closed.