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Messages problem

sterlenejcsterlenejc Posts: 180
in The Commons

I've noticed a bug where I'd recieve an email with the message content and link to reply to it, but when I open the link it leads me to the settings page. What's even stranger, messages wouldn't appear under "messages" section under my name. Is anyone else experiencing the same bug or problem? I only use daz forums etc on my iPhone, iOS 13. Tried with Safari, Brave browser, Chrome... Always the same...

Comments

  • AtiAti Posts: 9,185

    Be sure to look for it among the forum messages, not the site messages. Here: https://www.daz3d.com/forums/messages/all

  • sterlenejcsterlenejc Posts: 180

    Yep, I realised those are 2 different options. Why is that? It's really confusing. Now I finally found some messages from over 6 months ago, I wish I knew that earlier lol

  • sterlenejcsterlenejc Posts: 180

    This thread can now be locked/deleted. Thanks

  • AtiAti Posts: 9,185
    sterlenejc said:

    Yep, I realised those are 2 different options. Why is that? It's really confusing. Now I finally found some messages from over 6 months ago, I wish I knew that earlier lol

    It's because the store is separate from the forum. These are two different things. For our convenience, they are linked, but they are still two different sites. On the forum, you can message fellow forum members. In the store, Daz can send you personalized offers.

  • NotAnArtistNotAnArtist Posts: 411
    edited January 2020

    ??How do you access those messages from the forums? I thought I'd lost all my messages when I logged into Daz3d and simply clicked on messages in my account. I filed for tech help yesterday, in fact, because I was in the middle of a conversation there.

    Wait... I thought maybe my NoScript settings were blocking a "Messages" button here. But no, that's not it.

    So, is the link that Ati gave above the ONLY way to access the forums version, aside from clicking the link you get in an email? If so, huh? How were we to know that?

    EDIT!!! > OK, you click the gear in the upper right, and go down to "inbox." ... Why does so much of this have to be like some sort of IQ test? And more importantly, why do I keep failing them?

    BTW: Thanks, Ati, for your answer. Very timely for me!
     

    Post edited by NotAnArtist on
  • FenixPhoenixFenixPhoenix Posts: 3,185
    edited January 2020
    Just click on the gear icon in the upper right corner and then go to inbox.
    Screenshot_20200113-141559_Chrome.jpg
    1080 x 2280 - 519K
    Post edited by FenixPhoenix on
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