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Remember, "There's Always Another Sale™" (Report sales errors here.)

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  • tombraider4evertombraider4ever Posts: 744
    Charlie Judge said:
    tombraider4ever said:

    Thanks for the reply! :) I just tried  logging out and in again but there's still the same problem. 

    Clicking on your name only shows you as a member and not a PC+ member. For some reason DAZ is not recognizing you as a PC+ member and only customer service can resolve that

    SBibb said:

    Is anyone else's PC+ account acting up?

    I was looking at prices, and suddenly the items in cart (and on the pages) is showing non-PC+ prices. Plus the cart wants me to add a membership to the cart, and I'm only seeing one coupon in the PC+ area.

    I've sent in a customer support ticket, but wasn't sure if it was a store-wide thing or not.

    Same as Tombraider --  DAZ is no longer recognizing you as a PC+ member and only CS can resolve that.. Fortunately, I am still able to get the PC+ pricing

    So I have to write another ticket sad, I really dont feel like it sad, How many days pc+ am I going to miss now ????. 

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,813

    Hmm - I'll get in touch with CS myself and see if we can expedite the reinstatement of the accounts - but please file a ticket so at least we can see who's having issues please.

  • tombraider4evertombraider4ever Posts: 744

    Thanks for the reply and for helping me and the others with the same issue with this. I hope this gets resolved quickly, there was an excellent backdrop set that I have had in my wishlist for a very long time and could have really used in the pc+ for a day list sad. I'm dreading to find out what awesome 1.99 items I'm going to miss today and perhaps tomorrow too sad. Sorry to go on about this, but this is really irritating, I expect my membership to work all the days of the year I payed for, especially now on the pc+ sale. It's really bad timing. I have written a ticket about this.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,813
    tombraider4ever said:

    Thanks for the reply and for helping me and the others with the same issue with this. I hope this gets resolved quickly, there was an excellent backdrop set that I have had in my wishlist for a very long time and could have really used in the pc+ for a day list sad. I'm dreading to find out what awesome 1.99 items I'm going to miss today and perhaps tomorrow too sad. Sorry to go on about this, but this is really irritating, I expect my membership to work all the days of the year I payed for, especially now on the pc+ sale. It's really bad timing. I have written a ticket about this.

    Yea I totally get that it's frustrating, especially during the sale..!

    So please keep a list of stuff you're unable to get (like the one you missed out on) then file a ticket when this is all sorted and I'm sure CS will sort that for you (I'll mention it during my email too)

     

  • Charlie JudgeCharlie Judge Posts: 13,243

    Does anybody know if today's "TWO-FOR-THE-WIN" coupon is single or multiuse?

  • tombraider4evertombraider4ever Posts: 744
    Jack Tomalin said:
    tombraider4ever said:

    Thanks for the reply and for helping me and the others with the same issue with this. I hope this gets resolved quickly, there was an excellent backdrop set that I have had in my wishlist for a very long time and could have really used in the pc+ for a day list sad. I'm dreading to find out what awesome 1.99 items I'm going to miss today and perhaps tomorrow too sad. Sorry to go on about this, but this is really irritating, I expect my membership to work all the days of the year I payed for, especially now on the pc+ sale. It's really bad timing. I have written a ticket about this.

    Yea I totally get that it's frustrating, especially during the sale..!

    So please keep a list of stuff you're unable to get (like the one you missed out on) then file a ticket when this is all sorted and I'm sure CS will sort that for you (I'll mention it during my email too)

     

    Thanks for the reply and for the help! smiley Did you get a reply from customer service that they atleast are working on this? I wrote earlier that two days are ok to wait for help but that was thinking that this kind of bugs only happens very seldom, if this is going to happen every other day then NO, two days is not ok to wait. I understand that they are very busy ofcourse but this is not acceptable. Sorry to rant about this but I'm not a happy Daz customer right now, to make matter worse there very extra many pc+ for a day items today and I dread to ask: is this "TWO-FOR-THE-WIN" cupon whatever that is for pc+ members also? if so then I add it to my list of things I miss out on (for sending in another help ticket).

  • Charlie JudgeCharlie Judge Posts: 13,243
    edited October 2019
    tombraider4ever said:
    Jack Tomalin said:
    tombraider4ever said:

    Thanks for the reply and for helping me and the others with the same issue with this. I hope this gets resolved quickly, there was an excellent backdrop set that I have had in my wishlist for a very long time and could have really used in the pc+ for a day list sad. I'm dreading to find out what awesome 1.99 items I'm going to miss today and perhaps tomorrow too sad. Sorry to go on about this, but this is really irritating, I expect my membership to work all the days of the year I payed for, especially now on the pc+ sale. It's really bad timing. I have written a ticket about this.

    Yea I totally get that it's frustrating, especially during the sale..!

    So please keep a list of stuff you're unable to get (like the one you missed out on) then file a ticket when this is all sorted and I'm sure CS will sort that for you (I'll mention it during my email too)

     

    Thanks for the reply and for the help! smiley Did you get a reply from customer service that they atleast are working on this? I wrote earlier that two days are ok to wait for help but that was thinking that this kind of bugs only happens very seldom, if this is going to happen every other day then NO, two days is not ok to wait. I understand that they are very busy ofcourse but this is not acceptable. Sorry to rant about this but I'm not a happy Daz customer right now, to make matter worse there very extra many pc+ for a day items today and I dread to ask: is this "TWO-FOR-THE-WIN" cupon whatever that is for pc+ members also? if so then I add it to my list of things I miss out on (for sending in another help ticket).

    The coupon is part of today's ad and doesn't say it is only for PC+ members.

    Coupon ad.jpg
    1824 x 471 - 132K
    Post edited by Charlie Judge on
  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,813
    tombraider4ever said:

    Thanks for the reply and for the help! smiley Did you get a reply from customer service that they atleast are working on this?

    They've only been in the office about 30 mins.. so will let them get settled ;)

  • tombraider4evertombraider4ever Posts: 744
    Charlie Judge said:
    tombraider4ever said:
    Jack Tomalin said:
    tombraider4ever said:

    Thanks for the reply and for helping me and the others with the same issue with this. I hope this gets resolved quickly, there was an excellent backdrop set that I have had in my wishlist for a very long time and could have really used in the pc+ for a day list sad. I'm dreading to find out what awesome 1.99 items I'm going to miss today and perhaps tomorrow too sad. Sorry to go on about this, but this is really irritating, I expect my membership to work all the days of the year I payed for, especially now on the pc+ sale. It's really bad timing. I have written a ticket about this.

    Yea I totally get that it's frustrating, especially during the sale..!

    So please keep a list of stuff you're unable to get (like the one you missed out on) then file a ticket when this is all sorted and I'm sure CS will sort that for you (I'll mention it during my email too)

     

    Thanks for the reply and for the help! smiley Did you get a reply from customer service that they atleast are working on this? I wrote earlier that two days are ok to wait for help but that was thinking that this kind of bugs only happens very seldom, if this is going to happen every other day then NO, two days is not ok to wait. I understand that they are very busy ofcourse but this is not acceptable. Sorry to rant about this but I'm not a happy Daz customer right now, to make matter worse there very extra many pc+ for a day items today and I dread to ask: is this "TWO-FOR-THE-WIN" cupon whatever that is for pc+ members also? if so then I add it to my list of things I miss out on (for sending in another help ticket).

    The coupon is part of today's ad and doesn't say it is only for PC+ members.

    Thanks for the reply, I just saw that it says that for me too, but I havent checked if it works for me too. 

  • galattgalatt Posts: 226
    Charlie Judge said:
    tombraider4ever said:
    Jack Tomalin said:
    tombraider4ever said:

    Thanks for the reply and for helping me and the others with the same issue with this. I hope this gets resolved quickly, there was an excellent backdrop set that I have had in my wishlist for a very long time and could have really used in the pc+ for a day list sad. I'm dreading to find out what awesome 1.99 items I'm going to miss today and perhaps tomorrow too sad. Sorry to go on about this, but this is really irritating, I expect my membership to work all the days of the year I payed for, especially now on the pc+ sale. It's really bad timing. I have written a ticket about this.

    Yea I totally get that it's frustrating, especially during the sale..!

    So please keep a list of stuff you're unable to get (like the one you missed out on) then file a ticket when this is all sorted and I'm sure CS will sort that for you (I'll mention it during my email too)

     

    Thanks for the reply and for the help! smiley Did you get a reply from customer service that they atleast are working on this? I wrote earlier that two days are ok to wait for help but that was thinking that this kind of bugs only happens very seldom, if this is going to happen every other day then NO, two days is not ok to wait. I understand that they are very busy ofcourse but this is not acceptable. Sorry to rant about this but I'm not a happy Daz customer right now, to make matter worse there very extra many pc+ for a day items today and I dread to ask: is this "TWO-FOR-THE-WIN" cupon whatever that is for pc+ members also? if so then I add it to my list of things I miss out on (for sending in another help ticket).

    The coupon is part of today's ad and doesn't say it is only for PC+ members.

    Does it include "Fast Grab" items as well?
  • SBibbSBibb Posts: 600

    Woot, looks like my PC+ membership is back. Thanks, Customer Service! :-)

    Hopefully it's fixed for everyone else, too. :-)

  • tombraider4evertombraider4ever Posts: 744

    Did you get a reply from customer service that they fixed it? I read in the other thread about this that someone got the pc+ prices back but was still not listed as a pc+ member. 

  • tombraider4evertombraider4ever Posts: 744

    I just got the pc+ prices back also, and I can see the pc+ forums again, I havent heard back from customer service though. Can someone confirm that I am listed as a pc+ member again? I was told that I wasn't before but according to my pc+ page my membership was still active so I can't check this by myself it seams. I need to know this before I let them know it's been solved. Also: do I need to send a separate ticket about the item I missed yesterday or can I just add it in a comment to my current ticket? so I can get the pc+ price on that item I mean.

  • felisfelis Posts: 5,750

    If I click your name you're listed as PC+

  • ChoholeChohole Posts: 33,604
    edited October 2019

    tombraider4ever

    you only need to click on your own name there, below your avatar image and you can see your current status

      ←←←← 

     

      

    Post edited by Chohole on
  • SBibbSBibb Posts: 600
    tombraider4ever said:

    Did you get a reply from customer service that they fixed it? I read in the other thread about this that someone got the pc+ prices back but was still not listed as a pc+ member. 

    I saw that I had my membership back before I got the response from Customer Service, but I did get a response from them recently, too. :-)

  • tombraider4evertombraider4ever Posts: 744

    Thanks for the replies :) and the info, now I know how to check this if this hapens again. I just got an email from costumer service that it should be fixed now too. I'll ask them in a reply if I need to open up a seperate ticket about getting the correct price on the pc+ for a day item I was interested in yesterday. I hope that I will get it for 1.99, it's that awesome backdrop and shader set that I could really use :).  I am relieved that this was solved this fast, Thanks to customer service for getting back to me so soon. 

  • Charlie JudgeCharlie Judge Posts: 13,243

    Did anybody try to use the TWO-FOR-THE-WIN more than once?

  • MunemanMuneman Posts: 221
    Charlie Judge said:

    Did anybody try to use the TWO-FOR-THE-WIN more than once?

    Just checked it out... looks like it can be used at least twice.

  • James_HJames_H Posts: 1,091

    dforce chill appears not to exist, though the textures do. Is this right?

  • jakibluejakiblue Posts: 7,281

    dforce chill is showing for me in the "50% off daily specials" section. If it's not for you, perhaps you already own it and have forgetten? (which happens to me ALL the time) 

    jash147 said:

    dforce chill appears not to exist, though the textures do. Is this right?

     

  • GordigGordig Posts: 10,599
    jash147 said:

    dforce chill appears not to exist, though the textures do. Is this right?

    I bought it a day or two ago, so it definitely exists.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,813

    The new texture addon was missing its required item info, which I'm just adding now.. but yea, for now it's https://www.daz3d.com/chill-for-genesis-8-females which is in the daily specials. If it's not there, then you already own it :)

  • James_HJames_H Posts: 1,091

    For some reason it didn't appear in search. It isn't mentioned as a required product.

  • Cris PalominoCris Palomino Posts: 12,455

    Store needs to catch up with changes made.

  • James_HJames_H Posts: 1,091

    OK, found it as 'Chill for Genesis 8', no dforce in the name. Should be listed as a required product for textures.

  • Cris PalominoCris Palomino Posts: 12,455
    jash147 said:

    OK, found it as 'Chill for Genesis 8', no dforce in the name. Should be listed as a required product for textures.

    It's been fixed, it's just not showing yet.

  • SevrinSevrin Posts: 6,313

    Chill for Genesis 8 is a really nice set, especially for the price.  Happy about the texture set, too. yes

  • bjoernb78bjoernb78 Posts: 153

    Destroyed City doesn't reduce price when adding debut releases to cart.

  • Richard HaseltineRichard Haseltine Posts: 107,960
    bjoernb78 said:

    Destroyed City doesn't reduce price when adding debut releases to cart.

    Confirmed - I will flag this up.

This discussion has been closed.