Remember, "There's Always Another Sale™" (Report sales errors here.)

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Comments

  • AriphaosAriphaos Posts: 66
    dragotx said:
    Xellosz said:
    $100 extra is a good thing compared to the $40 let's see what else will come up.

    It is, but when it's spread out like it is in this sale it can be hard to actually find enough content you want to use it all.  That's my complaint about it.  I think $100 is a great total, and I'd be all over it, with the exact same eligible products, IF all of the products were in one category that we could use the full $100 on.

    I ignored it for just this reasoon. Knapsack puzzle sales are frustrating. If DAZ wants to make giving them money work, that is their choice. I am not going to bother.

  • I can't believe we don't have an answer yet to the JW coupon...we usually do not have to wait that long for an answer for a question that was posed before the DAZ workday.

  • Charlie JudgeCharlie Judge Posts: 13,506

    I can't believe we don't have an answer yet to the JW coupon...we usually do not have to wait that long for an answer for a question that was posed before the DAZ workday.

    Well, the THANKS-JW coupon is STILL not working when there is also a free HD addon in the cart. So, it looks like our answer is simply that it is not going to be fixed.

  • WonderlandWonderland Posts: 7,137

    I just screenshot this page to send to CS if there is still no response by the end of the Daz day...

  • TaozTaoz Posts: 10,308
    Ati said:
    Taoz said:

    Has there ever recently been a major sale WITHOUT glitches lol? Seriously, no other online store I’ve shopped with has EVER had any errors or glitches. They have some great deals, but sometimes I wonder if the headaches and trying to deal with CS is worth it... Are they understaffed? I just don’t understand why this continually happens and has for at least the last two years. When I first joined many years ago, Daz was smaller but had no problems. Everything used to run smoothly... What happened?

    Magento (the current store software) happened.  It's extremely complex and many consider it a nightmare to work with.

    I used to work with a Magento site, and based on my experience, I have to say that the implementation Daz has here is rock solid. I have never seen a magento-based site of this size (this many product) this stable. The glitches, I believe, mostly come down to the complexity of the sales: so many different sales running simultaneously. No matter what store engine you use, you can't go around the human factor with setting up the sales. Well, you can--extremely simple sales, one at a time. But would we really want that?

    Personally I'd rather see no sales at all, and fixed reasonable prices instead.  Sales used to be a way to get rid of inventory that didn't sell well, during a short period once or twice a year.  That made sense.   

  • I can't believe we don't have an answer yet to the JW coupon...we usually do not have to wait that long for an answer for a question that was posed before the DAZ workday.

    Well, the THANKS-JW coupon is STILL not working when there is also a free HD addon in the cart. So, it looks like our answer is simply that it is not going to be fixed.

    I'm afraid that the coupon is intended to work only with the two items in the cart, a note is being added to the promo page to reflect this.

  • AtiAti Posts: 9,196
    Taoz said:
    Ati said:
    Taoz said:

    Has there ever recently been a major sale WITHOUT glitches lol? Seriously, no other online store I’ve shopped with has EVER had any errors or glitches. They have some great deals, but sometimes I wonder if the headaches and trying to deal with CS is worth it... Are they understaffed? I just don’t understand why this continually happens and has for at least the last two years. When I first joined many years ago, Daz was smaller but had no problems. Everything used to run smoothly... What happened?

    Magento (the current store software) happened.  It's extremely complex and many consider it a nightmare to work with.

    I used to work with a Magento site, and based on my experience, I have to say that the implementation Daz has here is rock solid. I have never seen a magento-based site of this size (this many product) this stable. The glitches, I believe, mostly come down to the complexity of the sales: so many different sales running simultaneously. No matter what store engine you use, you can't go around the human factor with setting up the sales. Well, you can--extremely simple sales, one at a time. But would we really want that?

    Personally I'd rather see no sales at all, and fixed reasonable prices instead.  Sales used to be a way to get rid of inventory that didn't sell well, during a short period once or twice a year.  That made sense.   

    That doesn't make sense financially, though. If I only take myself as an example, I know for a fact that if the prices were lower, at say 40% of what they are now, and I could buy whatever I needed, whenever I needed, then I would not have bought half of the stuff I have. Not even a third. Sales make me buy them "now" because who knows when they'll be at this low price again. With a fixed price, I'll buy them when I'll need them. So these sales are great for Daz when the customer is a hobbyist. They buy way more stuff than what they would otherwise. So the hobbyists spend more money. And it's great for Daz when the customer is a professional who needs the items now. They are willing to pay the bigger, full price when they need the items. So the professionals spend more money, too.

  • I can't believe we don't have an answer yet to the JW coupon...we usually do not have to wait that long for an answer for a question that was posed before the DAZ workday.

    Well, the THANKS-JW coupon is STILL not working when there is also a free HD addon in the cart. So, it looks like our answer is simply that it is not going to be fixed.

    I'm afraid that the coupon is intended to work only with the two items in the cart, a note is being added to the promo page to reflect this.

    Thank you for clarifying, Richard! A little disappointing given that 2 new releases give the extra % off, but oh well. 

  • Hi, so there was a sale, The Artist Festival is Beginning -  buy a gift card at different percentages off and then get a certain number of the following things free. When I did that and had everything in the cart...there were no discounts. I looked at the sale banner again and it said starting tomorrow so I figured I'd try again tomorrow. Now poof, any mention of it seems to be gone. 

    I'm saving about $150 so my wife will be happy -  but how did I miss it?

    NoSale.png
    510 x 397 - 177K
  • davesodaveso Posts: 8,062

    i dont have a problem with it..reduced my cart by 1 and took the discount on those items, one new to get the HD and one from my wishlist.....20% off... ended updiscounting 2 items instead of 3 ..saved some cash
    then found out the HD free is not a one time deal, so got another by getting naother new release ... 

  • ChoholeChohole Posts: 33,604

    Hi, so there was a sale, The Artist Festival is Beginning -  buy a gift card at different percentages off and then get a certain number of the following things free. When I did that and had everything in the cart...there were no discounts. I looked at the sale banner again and it said starting tomorrow so I figured I'd try again tomorrow. Now poof, any mention of it seems to be gone. 

    I'm saving about $150 so my wife will be happy -  but how did I miss it?

    That sale was yesterday,  it was the pre PA sale sale.It gave you a chance to buy discounted GCs to spend in the PA Sale, which actually started today. 

  • Chohole said:

    Hi, so there was a sale, The Artist Festival is Beginning -  buy a gift card at different percentages off and then get a certain number of the following things free. When I did that and had everything in the cart...there were no discounts. I looked at the sale banner again and it said starting tomorrow so I figured I'd try again tomorrow. Now poof, any mention of it seems to be gone. 

    I'm saving about $150 so my wife will be happy -  but how did I miss it?

    That sale was yesterday,  it was the pre PA sale sale.It gave you a chance to buy discounted GCs to spend in the PA Sale, which actually started today. 

    Thanks, glad to have saved the money and sorry to have saved the money at the same time.

     

  • mr clammr clam Posts: 707

     

    I'm afraid that the coupon is intended to work only with the two items in the cart, a note is being added to the promo page to reflect this.

    Thanks for the response, but it doesn't really matter what was "intended". What matters is how it was advertised. Cart dumped, customer irked.

  • WonderlandWonderland Posts: 7,137
    mr clam said:

     

    I'm afraid that the coupon is intended to work only with the two items in the cart, a note is being added to the promo page to reflect this.

    Thanks for the response, but it doesn't really matter what was "intended". What matters is how it was advertised. Cart dumped, customer irked.

    Yes, cart dumped here too. Daz should realize that when they piss off customers, they lose money...

  • Charlie JudgeCharlie Judge Posts: 13,506
    edited August 2019
    mr clam said:

     

    I'm afraid that the coupon is intended to work only with the two items in the cart, a note is being added to the promo page to reflect this.

    Thanks for the response, but it doesn't really matter what was "intended". What matters is how it was advertised. Cart dumped, customer irked.

    It's going to be a very long four to six weeks if we have to guess what is "intended" rather than what is written. I hope DAZ marketing will be a lot clearer as to the terms of the promotions.

    Post edited by Charlie Judge on
  • ALLIEKATBLUEALLIEKATBLUE Posts: 2,983

    Well, if they don’t fix the Thanks-JW code by midnight Daz time, they will be getting a ton of tickets to CS...Here again is a screenshot...

    The THANKS-JW coupon ad clearly says that only 2 items can be in the cart for the discount to apply.  It seems you need a different item to get the HD product free, so you can't use the JW discount to get the HD item for free too

  • Charlie JudgeCharlie Judge Posts: 13,506

    Well, if they don’t fix the Thanks-JW code by midnight Daz time, they will be getting a ton of tickets to CS...Here again is a screenshot...

    The THANKS-JW coupon ad clearly says that only 2 items can be in the cart for the discount to apply.  It seems you need a different item to get the HD product free, so you can't use the JW discount to get the HD item for free too

    That text wasn't there earlier and was just recently added.

    I can't believe we don't have an answer yet to the JW coupon...we usually do not have to wait that long for an answer for a question that was posed before the DAZ workday.

    Well, the THANKS-JW coupon is STILL not working when there is also a free HD addon in the cart. So, it looks like our answer is simply that it is not going to be fixed.

    I'm afraid that the coupon is intended to work only with the two items in the cart, a note is being added to the promo page to reflect this.

     

  • barbultbarbult Posts: 26,924

    Well, if they don’t fix the Thanks-JW code by midnight Daz time, they will be getting a ton of tickets to CS...Here again is a screenshot...

    The THANKS-JW coupon ad clearly says that only 2 items can be in the cart for the discount to apply.  It seems you need a different item to get the HD product free, so you can't use the JW discount to get the HD item for free too

    Daz changed the text of the JW ad later in the day. The part about "2 items" was added. The ad didn't have that exclusion before. That is why so many people had complaints about the coupon not working.

  • ALLIEKATBLUEALLIEKATBLUE Posts: 2,983

    oh, that's what happens when you sleep all-day

  • barbultbarbult Posts: 26,924

    oh, that's what happens when you sleep all-day

    Sounds great! You got rest and missed the early sale chaos.

  • Robert FreiseRobert Freise Posts: 4,674
    barbult said:

    oh, that's what happens when you sleep all-day

    Sounds great! You got rest and missed the early sale chaos.

    Chaos I thought it was just DAZ normal

  • SevrinSevrin Posts: 6,314

    How long does this sales event usually last? 

  • L'AdairL'Adair Posts: 9,479
    Sevrin said:

    How long does this sales event usually last? 

    I expect it will go for six weeks. Maybe seven. But I think six is typical.

    The anniversary of the PC is October, so the PC+ Anniversary sale will start sometime in October.

  • Charlie JudgeCharlie Judge Posts: 13,506
    Sevrin said:

    How long does this sales event usually last? 

    Nominally it lasts through September; but in the last few years it has lasted into the middle of October. However, the individual sales offers keep changing every day or few days.

  • XelloszXellosz Posts: 855
    edited August 2019

    One more thing:

     

    Xellosz said:

    Hey, guys! As most of you may have seen, the PA sale starts tonight. We all know that this can be exciting, but at times confusing and we'll likely see glitches. Please help us help you.

    If you encounter a problem, PLEASE post a screenshot of your cart. State what, if any, coupon code you're using, if we can't see it in your screenshot. Please read all the text instructions regarding the discounts, how they apply and to what they apply. Many times we see that if it states ONLY 3 items, you may have more items than that in the cart or if there is a specific group of items from which to choose, an item is added that was not in the grouping. The more clear you are in your explanation, the better chances we are of clearing it up quicker.

    Please understand there may be times when these things cannot be cleared up until Daz is back in their offices (if it takes place after hours). Depending on the problem, we may point you to submitting a ticket. If you have laid everything out in the thread, you should be able to screenshot it for the ticket.

    We hope you have a great time during the PA sale.

     

    Wish you good luck and thanks for transferring the problems to DAZ it will be a hard month for you.

     

    The Extra 45% OFF¥ These featured Genesis, Michael 4 and Victoria 4 Items from Featured Artist Catalogs above, seems to be a bit funny: 

    One item (Nothing)

    Two item:

    The sale is missing if you buy 2 more then... It's not in the direct sale description, above it with line separeted there is a sale for "40% OFF SPECIAL FEATURED Items Get 50% OFF* when you buy 2 or more" so there shouldn't be a line.

     And it seems to be an additional 15-17% off? (4/23%) not 45% off

    Just for testing I did throw some random carts together:

    One more thing you could mix the categories like buying something from this sale and something from that and you will get a bonus. So the green lines meana it's in one sale offer, but the hard white line should separate sales...

    Extra 20% OFF¥ These featured Genesis 3 Items from Featured Artist Catalogs above   Seems to be 15% off ?

    Extra 30% OFF¥ These featured Genesis 2 Items from Featured Artist Catalogs above Seems to be  17%?

    Extra 45% OFF¥ These featured Genesis, Michael 4 and Victoria 4 Items from Featured Artist Catalogs above Seems to be 1/6 %

     

    What about this should it work like this?

    Post edited by Cris Palomino on
  • Cris PalominoCris Palomino Posts: 12,828
    edited August 2019
    Xellosz said:

    One more thing:

     
    Xellosz said:

     

    The Extra 45% OFF¥ These featured Genesis, Michael 4 and Victoria 4 Items from Featured Artist Catalogs above, seems to be a bit funny: 

    One item (Nothing)

    Two item:

    The sale is missing if you buy 2 more then... It's not in the direct sale description, above it with line separeted there is a sale for "40% OFF SPECIAL FEATURED Items Get 50% OFF* when you buy 2 or more" so there shouldn't be a line.

     And it seems to be an additional 15-17% off? (4/23%) not 45% off

    Just for testing I did throw some random carts together:

    One more thing you could mix the categories like buying something from this sale and something from that and you will get a bonus. So the green lines meana it's in one sale offer, but the hard white line should separate sales...

    Extra 20% OFF¥ These featured Genesis 3 Items from Featured Artist Catalogs above   Seems to be 15% off ?

    Extra 30% OFF¥ These featured Genesis 2 Items from Featured Artist Catalogs above Seems to be  17%?

    Extra 45% OFF¥ These featured Genesis, Michael 4 and Victoria 4 Items from Featured Artist Catalogs above Seems to be 1/6 %

     

    What about this should it work like this?

    I'm still working through this. The one with the jockey and major cache seems to be correct in my cart. They both start with 68% and an additional 20% took the items to 6.86. Final discount is 73%. My understanding was the expected max discount was about 72%. Do your prices show a different start discount to mine?

    Post edited by Cris Palomino on
  • XelloszXellosz Posts: 855
    edited August 2019
    Xellosz said:

    One more thing:

     
    Xellosz said:

     

    The Extra 45% OFF¥ These featured Genesis, Michael 4 and Victoria 4 Items from Featured Artist Catalogs above, seems to be a bit funny: 

    One item (Nothing)

    Two item:

    The sale is missing if you buy 2 more then... It's not in the direct sale description, above it with line separeted there is a sale for "40% OFF SPECIAL FEATURED Items Get 50% OFF* when you buy 2 or more" so there shouldn't be a line.

     And it seems to be an additional 15-17% off? (4/23%) not 45% off

    Just for testing I did throw some random carts together:

    One more thing you could mix the categories like buying something from this sale and something from that and you will get a bonus. So the green lines meana it's in one sale offer, but the hard white line should separate sales...

    Extra 20% OFF¥ These featured Genesis 3 Items from Featured Artist Catalogs above   Seems to be 15% off ?

    Extra 30% OFF¥ These featured Genesis 2 Items from Featured Artist Catalogs above Seems to be  17%?

    Extra 45% OFF¥ These featured Genesis, Michael 4 and Victoria 4 Items from Featured Artist Catalogs above Seems to be 1/6 %

     

    What about this should it work like this?

    I'm still working through this. The one with the jockey and major cache seems to be correct in my cart. They both start with 68% and an additional 20% took the items to 6.86. Final discount is 73%. My understanding was the expected max discount was about 72%. Do your prices show a different start discount to mine?

    https://www.daz3d.com/major-cache-for-michael-4  is in the

    "Extra 45% OFF¥ These featured Genesis, Michael 4 and Victoria 4 Items from Featured Artist Catalogs above    "

    sale so shouldn't there be  an 45% off?  And there is no note about buy two to get an extra 20% off. If I check the top line there is no note about two items.

      The two sales are clearly separated with a white line, while in the "Additional Artist Catalog Savings"  have green line separating the groups.

     

    ps: I know it's much a smaller thing than the other one was, and was just testing it so people  could/might buy the older stuff too. 

    ps: Readying your comment I might found the problem's root for me the start is 77% of and it will be 81% off.

    So 45% off for none PC member and less off for PC members?

    Post edited by Xellosz on
  • Cris PalominoCris Palomino Posts: 12,828
    Xellosz said:
    Xellosz said:

    One more thing:

     
    Xellosz said:

     

    The Extra 45% OFF¥ These featured Genesis, Michael 4 and Victoria 4 Items from Featured Artist Catalogs above, seems to be a bit funny: 

    One item (Nothing)

    Two item:

    The sale is missing if you buy 2 more then... It's not in the direct sale description, above it with line separeted there is a sale for "40% OFF SPECIAL FEATURED Items Get 50% OFF* when you buy 2 or more" so there shouldn't be a line.

     And it seems to be an additional 15-17% off? (4/23%) not 45% off

    Just for testing I did throw some random carts together:

    One more thing you could mix the categories like buying something from this sale and something from that and you will get a bonus. So the green lines meana it's in one sale offer, but the hard white line should separate sales...

    Extra 20% OFF¥ These featured Genesis 3 Items from Featured Artist Catalogs above   Seems to be 15% off ?

    Extra 30% OFF¥ These featured Genesis 2 Items from Featured Artist Catalogs above Seems to be  17%?

    Extra 45% OFF¥ These featured Genesis, Michael 4 and Victoria 4 Items from Featured Artist Catalogs above Seems to be 1/6 %

     

    What about this should it work like this?

    I'm still working through this. The one with the jockey and major cache seems to be correct in my cart. They both start with 68% and an additional 20% took the items to 6.86. Final discount is 73%. My understanding was the expected max discount was about 72%. Do your prices show a different start discount to mine?

    https://www.daz3d.com/major-cache-for-michael-4  is in the

    "Extra 45% OFF¥ These featured Genesis, Michael 4 and Victoria 4 Items from Featured Artist Catalogs above    "

    sale so shouldn't there be  an 45% off?  And there is no note about buy two to get an extra 20% off. If I check the top line there is no note about two items.

      The two sales are clearly separated with a white line, while in the "Additional Artist Catalog Savings"  have green line separating the groups.

     

    ps: I know it's much a smaller thing than the other one was, and was just testing it so people  could/might buy the older stuff too. 

    Store is in flux, so I'll check when it settles down.

  • DripDrip Posts: 1,268
    edited August 2019

    Of the available items, I liked the dForce JW Clothes Pack for Genesis 8 Female(s). But, I didn't have much interest in the older JW items on offer that I didn't have yet. However, I wanted to buy something mostly because of the free HD morphs. Especially Alexandra's has been leading my wishlist for a while (due to her ribcage being so detailed, that's rather uncommon). That made the 4 items coupon the only useful coupon, even if it would effectively be a 3-items coupon due to it having no effect on the HD morphs. Still, better than nothing, so I just added 2 items from the Gen3 selection that were on my wishlist. Taking a gamble that I won't see any better use for that coupon, or that we'll see more coupons.

    Post edited by Drip on
  • Cris PalominoCris Palomino Posts: 12,828
    edited August 2019

    Xellosz, I'm sending in an inquiry as I only get the additional discount when I have more than one. I didn't realize your questions hadn't been addressed.

    Post edited by Cris Palomino on
This discussion has been closed.