Shopping experience really needs to improve here.

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Comments

  • The My-Flash-Sale was good for only one item.

     

    My-Fast-Grab was one item, My-Flash-Sale was three, earlier in the day. Another unfortunate side effect was similar coupon names adding to confusion.

    Yes, I clearly recall MY-FLASH-SALE ad saying 'buy any 3 items ...' subject to the exclusions for new releases, PC+ items, memberships and gift cards, none of which were included in my cart when I tried to apply the coupon code.  Still no response to the ticket I logged.

  • davesodaveso Posts: 7,839
    edited May 2019

    .

     

    Post edited by daveso on
  • BendinggrassBendinggrass Posts: 1,380

    Yeah, I had the same problems..... the code just did not work, multiple times..... so I gave up. 

  • nonesuch00nonesuch00 Posts: 18,762

     

     

    Sorel said:

    Did you click on the banner and try to get the -Featured- Daz original items?

    but that's not what the ad says. It's not even mentioned only products behind the banner click.

    Here is an example DAZ Original that doesn't work:

    https://www.daz3d.com/lumberjack-outfit-textures

    It's just a set of clothing textures but a DAZ Original.

    seems like one of those good old DAZ Shop traditions: Don't offer a deal that customers can understand easily. Makes shopping so much more... interesting... devil

    Well I eventually bought Eagle 2.0 which was behind the list after clicking the banner ad and I like that Eagle 2.0 better than what I was going to buy anyway...but still when an ad says a whole class of items such as DAZ Originals with the usual PC+ exclusion that's what we customers expect. I went straight to my Wishlist, filtered by DAZ Originals, sorted by price and chose the one closest but less than the value of the coupon. Easy right? ,...but does it work? Of course not. 

  • AnotherUserNameAnotherUserName Posts: 2,727

    AMAZING-GENESIS-8 is  not working on https://www.daz3d.com/genesis-8-uv-swap-male-and-female-base.

    Why am I not suprised!?

    Anybody else having issues with this coupon?

  • Yes, several people have had issues.  The general consensus is that, because it is not a Daz Original, it is on the list by mistake.  Same issue with the Star 2.0 starter in the Amazing Genesis 3 listing.

    https://www.daz3d.com/forums/discussion/256681/missed-it-no-worries-there-s-always-another-sale#latest

    https://www.daz3d.com/forums/discussion/101236/flash-sale-alerts-ii#latest

  • AnotherUserNameAnotherUserName Posts: 2,727

    Yes, several people have had issues.  The general consensus is that, because it is not a Daz Original, it is on the list by mistake.  Same issue with the Star 2.0 starter in the Amazing Genesis 3 listing.

    https://www.daz3d.com/forums/discussion/256681/missed-it-no-worries-there-s-always-another-sale#latest

    https://www.daz3d.com/forums/discussion/101236/flash-sale-alerts-ii#latest

    Thanks for the info.

  • kyoto kidkyoto kid Posts: 41,928

    ...I'd like to add a plug for a better store search as that also affects the "shopping experience".  The other day I was searching for a particular style of clothing for G2/G3 Males however as there is no "product type" filter. I had to wade through characters, props, hair, poses, and even some G2/G3 Female content (how that was part of the search I have no idea). Finally gave up as I was having to slog though page after page even with the maximum view setting of 64 items.

    Even Google isn't much help unless you know the actual product name.

    We seriously need a category filter that focuses the search on specific content items like clothing, hair, poses, etc like the "other store" has. 

  • +1!!!!

  • AnotherUserNameAnotherUserName Posts: 2,727

    kyoto kid is correct.

  • FSMCDesignsFSMCDesigns Posts: 12,845

     

    kyoto kid said:
     

    We seriously need a category filter that focuses the search on specific content items like clothing, hair, poses, etc like the "other store" has. 

    You can filter clothing, poses and hair by base figure now. Filter the blue bar and then filter by figure. I honstly have very few problems searching for content here. If a filter doesn't do the trick, I opt for a keyword and as long as that word is in the description, then it shows up on the search for me.

    search.jpg
    1135 x 458 - 510K
  • xyer0xyer0 Posts: 6,347

     

    You can filter clothing, poses and hair by base figure now. Filter the blue bar and then filter by figure. I honstly have very few problems searching for content here. If a filter doesn't do the trick, I opt for a keyword and as long as that word is in the description, then it shows up on the search for me.

    Ditto for me.

  • kyoto kidkyoto kid Posts: 41,928

    ...did so and still get a lot of non-clothing content (including items for G3 Female when I select G3 male).  When  I click on a selection on the blue banner menu after selecting G3M I then get a lot of G3F clothing content as well. 

    We need more precise filtering than this. 

  • sapatsapat Posts: 1,735
    edited June 2019

    All I got was the 20% off thing based on how much money I spend from now til the 14th isn't flying for me, I'm just ignoring it. Having so many sales going on at one time is crazy. I don't have time to keep up.

    I don't get how ppl are getting all these other coupons I've never heard of, or been offered?  I said the other day....why aren't all of us getting the same coupons for the sales? We're all customers here, so why not the same coupons for all?   Why not just have a banner or page you can go to that lists all the current sales and their requirements so you can see all at once which one(s) you are interested in, and which ones are a pass? And those coupons apply to all of us, not some but nor others.  It's whack.

    List a time for the sales.  From when to when, in Utah time. I don't sit here all day waiting for flash sales to show up. I may not check my computer but once or twice a day, so flash sales are wasted on me anyway. The sales here are so convoluted that mostly I just come, buy what I want if the sale is something I can wrap my head around without going to my cart and 90% of the time seeing 'coupon whatever is not valid'.

    Getting less and less of an incentive to jump through sales loop holes which is a waste of my time, and less inclined for me to shop.

    Post edited by sapat on
  • sapat said:

    All I got was the 20% off thing based on how much money I spend from now til the 14th isn't flying for me, I'm just ignoring it. Having so many sales going on at one time is crazy. I don't have time to keep up.

    I don't get how ppl are getting all these other coupons I've never heard of, or been offered?  I said the other day....why aren't all of us getting the same coupons for the sales? We're all customers here, so why not the same coupons for all?   Why not just have a banner or page you can go to that lists all the current sales and their requirements so you can see all at once which one(s) you are interested in, and which ones are a pass? And those coupons apply to all of us, not some but nor others.  It's whack.

    List a time for the sales.  From when to when, in Utah time. I don't sit here all day waiting for flash sales to show up. I may not check my computer but once or twice a day, so flash sales are wasted on me anyway. The sales here are so convoluted that mostly I just come, buy what I want if the sale is something I can wrap my head around without going to my cart and 90% of the time seeing 'coupon whatever is not valid'.

    Getting less and less of an incentive to jump through sales loop holes which is a waste of my time, and less inclined for me to shop.

    I like the idea of a banner page, and to have maybe a timestamp or running clock (or finish hour according to Utah time) as well as maybe a standard that the sales items affected by a  particular coupon are in a selected area, or the coupon narrows down the selection just to those items the coupon applies to.

  • kyoto kid said:

    ...I'd like to add a plug for a better store search as that also affects the "shopping experience".  The other day I was searching for a particular style of clothing for G2/G3 Males however as there is no "product type" filter. I had to wade through characters, props, hair, poses, and even some G2/G3 Female content (how that was part of the search I have no idea). Finally gave up as I was having to slog though page after page even with the maximum view setting of 64 items.

    Even Google isn't much help unless you know the actual product name.

    We seriously need a category filter that focuses the search on specific content items like clothing, hair, poses, etc like the "other store" has. 

    I would also love the ability to select to see what I have acually bought as a store page that then could use the selcetion panel to narrow down products that I have bought and want to find something to use for a project, I have somewhere over 5,000 items and the current methods aren't always helpful.

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,195
    kyoto kid said:

    ...I'd like to add a plug for a better store search as that also affects the "shopping experience".  The other day I was searching for a particular style of clothing for G2/G3 Males however as there is no "product type" filter. I had to wade through characters, props, hair, poses, and even some G2/G3 Female content (how that was part of the search I have no idea). Finally gave up as I was having to slog though page after page even with the maximum view setting of 64 items.

    Even Google isn't much help unless you know the actual product name.

    We seriously need a category filter that focuses the search on specific content items like clothing, hair, poses, etc like the "other store" has. 

    I would also love the ability to select to see what I have acually bought as a store page that then could use the selcetion panel to narrow down products that I have bought and want to find something to use for a project, I have somewhere over 5,000 items and the current methods aren't always helpful.

    The DAZ DEALS plugin can show only items owned

  • Sorel said:

    Did you click on the banner and try to get the -Featured- Daz original items?

     

    Some of the banners are bringing up items that the sale doesn't apply to, which makes it confusing.

     

  • maikdeckermaikdecker Posts: 3,037
    sapat said:

    All I got was the 20% off thing based on how much money I spend from now til the 14th isn't flying for me, I'm just ignoring it. Having so many sales going on at one time is crazy. I don't have time to keep up.

    I don't get how ppl are getting all these other coupons I've never heard of, or been offered?  I said the other day....why aren't all of us getting the same coupons for the sales? We're all customers here, so why not the same coupons for all?   Why not just have a banner or page you can go to that lists all the current sales and their requirements so you can see all at once which one(s) you are interested in, and which ones are a pass? And those coupons apply to all of us, not some but nor others.  It's whack.

    List a time for the sales.  From when to when, in Utah time. I don't sit here all day waiting for flash sales to show up. I may not check my computer but once or twice a day, so flash sales are wasted on me anyway. The sales here are so convoluted that mostly I just come, buy what I want if the sale is something I can wrap my head around without going to my cart and 90% of the time seeing 'coupon whatever is not valid'.

    Getting less and less of an incentive to jump through sales loop holes which is a waste of my time, and less inclined for me to shop.

    +1

  • AnotherUserNameAnotherUserName Posts: 2,727

    I agree that sale times should be posted. Its really annoying when you spend time trying to determine what youre going to get, or what combination of items you need to make for discounts just to find out that the sale is over when you go to checkout.

  • kyoto kidkyoto kid Posts: 41,928
    Sorel said:

    Did you click on the banner and try to get the -Featured- Daz original items?

     

    Some of the banners are bringing up items that the sale doesn't apply to, which makes it confusing.

     

    ..yeah with the special Fastgrab coupon, I noticed there were "new releases" listed among the offers that would not be eligible. 

  • N3p3nth3N3p3nth3 Posts: 135

    Having a similar episode with the genesis 3 deal... probably duebto not knowing what constitutes a ”base bundle”?

  • Richard HaseltineRichard Haseltine Posts: 108,347
    lalli said:

    Having a similar episode with the genesis 3 deal... probably duebto not knowing what constitutes a ”base bundle”?

    If you click the banner it should go to the eligible items - though there was one item, the Star Starter bundle, included in error (fixed now).

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