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Poser Question- Have you lost your libraries recently?

McGyverMcGyver Posts: 7,087
edited September 2013 in The Commons

Today in Poser Pro 2010, I lost my library window... shows up "blank"... I asked at a couple of sites but either nobody has answered yet (except for renderosity) or they have no answer. After a pretty long search I still have no actual answer, but I got suspicious and tried running Poser with the internet disconnected... The library will then load. I tried it several times with internet connected and disconnected. It will only load disconnected from the internet. Very odd. But now it appears that several other people are experiencing this problem (I found this out from my thread at Rendo) and it appears that disconnecting from internet will get the library to load... I'm curious if this problem is showing up for others too... and also if disconnecting from the internet solves this issue.

Post edited by McGyver on

Comments

  • Lissa_xyzLissa_xyz Posts: 6,116
    edited December 1969

    I answered in your other thread in the Poser section, but here it is again:

    Try updating your Adobe Air manually if you're using 64bit PP, and Flash if using 32bit.

    http://www.daz3d.com/forums/discussion/28751/P30/#435586

    http://get.adobe.com/air/
    http://get.adobe.com/flashplayer/otherversions/

  • GreenleafCatGreenleafCat Posts: 56
    edited December 1969

    There seems to be some recent discussion of blank library in the official poser forum at RDNA -- but maybe that's you? I don't think it you though because that person solved their problem by reinstalling 5 times or so. But the thread has a description of the possible causes and better ways to fix it than that...

  • McGyverMcGyver Posts: 7,087
    edited September 2013

    Nope thats not me at RDNA... but I just started a thread there too...
    @Vaskania... Thank you. I did try that though and several other things I found... but nothing worked... well except for disconnecting from the internet...
    I'm finding more people this has happened to... very odd.

    Post edited by McGyver on
  • Lissa_xyzLissa_xyz Posts: 6,116
    edited September 2013

    Is your firewall blocking anything?

    /edit
    You could also try changing the launch behavior. Edit > preferences > library. If you're using embedded, change it to external, if you're using external, change it to embedded. Not sure if it'll do anything, but it's worth a shot.

    Post edited by Lissa_xyz on
  • McGyverMcGyver Posts: 7,087
    edited December 1969

    It does not appear to be a firewall issue... also neither embedded or external work... but once I shut down Poser and start it up with the internet disconnected, both will load normally (actually I just realized the last time I tested it, that it actually loads quicker than normal)

  • Lissa_xyzLissa_xyz Posts: 6,116
    edited December 1969

    This is Poser 8 but maybe it's still valid?
    https://support.smithmicro.com/app/answers/detail/a_id/2211/~/poser-8-blank-library

  • McGyverMcGyver Posts: 7,087
    edited December 1969

    Yeah, I found that too... I use Safari and Firefox, it doesn't explain how to do it in those browsers. Thanks.

  • Lissa_xyzLissa_xyz Posts: 6,116
    edited December 1969

    Oh yea Mac wouldn't have IE. lol /facepalm
    Sorry >.<</p>

  • Ken OBanionKen OBanion Posts: 1,455
    edited September 2013

    I have encountered this situation before (and like you, I Googled the crap out of it, and finally found a solution that worked; I just wish I had bookmarked the site where I found my answer).

    The problem I encountered involves your browser settings (believe it or not!) More specifically, your LAN settings.

    If you're using IE under Windows, go to the Tools menu (that gear-looking icon on the top right). Select 'Internet options'. Then select the 'Connections' tab.

    About three-fourths of the way down that dialog, look for the 'LAN settings' button. Click it.

    In the 'Automatic configuration' group, near the top of the dialog box that opens, look for the 'Automatically detect settings' checkbox. If that box is checked, then clear it.

    Click 'OK' (twice) to back out of the dialogs.

    When you restart Poser, your libraries should be back where they belong.

    This has worked for me in the past. (The alternative - as you discovered - was to turn off (i.e., disable) my network connection, and obviously, that was not a viable option!)

    The next issue I need to run to ground is why that setting keeps getting changed, and what is doing it!

    (Edited to include this addenda....)

    lordvicore said:
    Yeah, I found that too... I use Safari and Firefox, it doesn't explain how to do it in those browsers. Thanks.

    It doesn't matter which browser you use; what matters is the one Poser uses. (And Adobe.) Both make calls into the IE DLLs (it's called 'code re-use', and it's, like, the Holy Grail of IT application development). So whether or not IE is even running, those settings have an impact on a lot of other applications, for that very reason.

    Post edited by Ken OBanion on
  • ChoholeChohole Posts: 33,604
    edited December 1969

    But I am not on IE, only use FireFox

  • Ken OBanionKen OBanion Posts: 1,455
    edited December 1969

    chohole said:
    But I am not on IE, only use FireFox

    Sorry.

    I probably should have made that 'addendum' (and I didn't even spell that right!) a separate post, as opposed to editing my initial comment.

    Live and learn!

  • SiscaSisca Posts: 875
    edited December 1969

    Ken OBanion said:

    It doesn't matter which browser you use; what matters is the one Poser uses. (And Adobe.) Both make calls into the IE DLLs (it's called 'code re-use', and it's, like, the Holy Grail of IT application development). So whether or not IE is even running, those settings have an impact on a lot of other applications, for that very reason.

    Except that if he's on a Mac then it better not be making IE calls or it will never work as there is no IE available on the Mac.

    I would assume that the Mac versions are making calls to WebKit as that's the engine behind Safari and, like IE, is the one that is known to be available for other devs. Sadly, my Mac networking experience is lacking and I'm not sure what that "Automatic Configuration" setting is doing in Windows so I have no idea what to check on the Mac.

  • ChoholeChohole Posts: 33,604
    edited September 2013

    Copying this over from the Poser Forum

    chohole said:
    OK, Neil experimented on his laptop. He went to this site http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html and downloaded Flash version 11.8.800.94, uninstalled his previous Flash version and installed that version, still no Poser. Then he uninstalled Adobe Air and his Poser is now working again

    So it does appear to be the latest updates for Adobe Flash Player and Adobe Air that is causing the problems.

    Post edited by Chohole on
  • Ken OBanionKen OBanion Posts: 1,455
    edited December 1969

    Sisca said:
    Ken OBanion said:

    It doesn't matter which browser you use; what matters is the one Poser uses. (And Adobe.) Both make calls into the IE DLLs (it's called 'code re-use', and it's, like, the Holy Grail of IT application development). So whether or not IE is even running, those settings have an impact on a lot of other applications, for that very reason.

    Except that if he's on a Mac then it better not be making IE calls or it will never work as there is no IE available on the Mac.

    I would assume that the Mac versions are making calls to WebKit as that's the engine behind Safari and, like IE, is the one that is known to be available for other devs. Sadly, my Mac networking experience is lacking and I'm not sure what that "Automatic Configuration" setting is doing in Windows so I have no idea what to check on the Mac.


    I just went back through the thread, and could find no references to what OS he's running. And like you, my Mac networking chops aren't quite up to speed anymore, so I'm not sure, off the top of my head, what settings to check. (Kind of ironic, too; I have four computers here, three of them are Macs, and all of them are currently powered down!)

  • ChoholeChohole Posts: 33,604
    edited December 1969

    chohole said:
    Copying this over from the Poser Forum

    chohole said:
    OK, Neil experimented on his laptop. He went to this site http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html and downloaded Flash version 11.8.800.94, uninstalled his previous Flash version and installed that version, still no Poser. Then he uninstalled Adobe Air and his Poser is now working again

    So it does appear to be the latest updates for Adobe Flash Player and Adobe Air that is causing the problems.

    Edited to add, sorry he isntalled Edited to say, sorry he installed 11.7.700.2

  • SiscaSisca Posts: 875
    edited December 1969

    Ken OBanion said:
    Sisca said:
    Ken OBanion said:

    It doesn't matter which browser you use; what matters is the one Poser uses. (And Adobe.) Both make calls into the IE DLLs (it's called 'code re-use', and it's, like, the Holy Grail of IT application development). So whether or not IE is even running, those settings have an impact on a lot of other applications, for that very reason.

    Except that if he's on a Mac then it better not be making IE calls or it will never work as there is no IE available on the Mac.

    I would assume that the Mac versions are making calls to WebKit as that's the engine behind Safari and, like IE, is the one that is known to be available for other devs. Sadly, my Mac networking experience is lacking and I'm not sure what that "Automatic Configuration" setting is doing in Windows so I have no idea what to check on the Mac.


    I just went back through the thread, and could find no references to what OS he's running. And like you, my Mac networking chops aren't quite up to speed anymore, so I'm not sure, off the top of my head, what settings to check. (Kind of ironic, too; I have four computers here, three of them are Macs, and all of them are currently powered down!)

    Well, I made the assumption of Mac based on Vaskania's comment about Mac not having IE. Also he said he was using Safari & Firefox and since no sane person would use Safari on Windows :) I just assumed he was on Mac.

  • McGyverMcGyver Posts: 7,087
    edited December 1969

    Sorry, yes... I'm on a Mac, Vaskania probably noticed that because I had a different thread at the Poser forum, which was asking for help to figure this out... I started this thread here, to see how many other people were experiencing this issue and to alert anyone who hasn't opened Poser in a while who might do after this thread fades into history...( sort of "ya might want to check it now)... The poser forum here seems to get less traffic, so I figured this would be a better place for it... that and this is sort of a similar, but different subject... not looking for help, but trying to find out how widespread this is... which it seems to be.

    But yeah... Mac- OS 10.6.8... Safari (and/or Firefox)... and no Chrome (that was brought up elsewhere so I added that too).

  • Ken OBanionKen OBanion Posts: 1,455
    edited December 1969

    Sisca said:

    Well, I made the assumption of Mac based on Vaskania's comment about Mac not having IE. Also he said he was using Safari & Firefox and since no sane person would use Safari on Windows :) I just assumed he was on Mac.

    I use Safari. (Oh, wait.... Never mind. Overlooked the qualifier, there!)

    Actually, I have five different browsers installed; I do web development, and browser-agnostic is the sine qua non in that game. I have IE, Safari, Firefox, Chrome, even Opera (to support the three-dozen people on the planet who actually use it!)

  • McGyverMcGyver Posts: 7,087
    edited September 2013

    Ken OBanion said:

    Actually, I have five different browsers installed; I do web development, and browser-agnostic is the sine qua non in that game. I have IE, Safari, Firefox, Chrome, even Opera (to support the three-dozen people on the planet who actually use it!)


    There are now only 35 people using Opera... Tim was run over by a bus last week.... And Nigel is not looking too well either.

    Post edited by McGyver on
  • SiscaSisca Posts: 875
    edited December 1969

    Ken OBanion said:
    Sisca said:

    Well, I made the assumption of Mac based on Vaskania's comment about Mac not having IE. Also he said he was using Safari & Firefox and since no sane person would use Safari on Windows :) I just assumed he was on Mac.

    I use Safari. (Oh, wait.... Never mind. Overlooked the qualifier, there!)

    Actually, I have five different browsers installed; I do web development, and browser-agnostic is the sine qua non in that game. I have IE, Safari, Firefox, Chrome, even Opera (to support the three-dozen people on the planet who actually use it!)

    I've done a bit of web development so I know how that is and yeah I have pretty much every browser known to man installed somewhere.

    Still I wouldn't willingly use Safari for Windows for any longer than it takes to test something. I have enough problems using it on Mac where it's miles better.

  • McGyverMcGyver Posts: 7,087
    edited December 1969

    Hi and thanks to everyone that replied here... I'm not 100% sure but I believe SmithMicro became aware of the problem sometime yesterday evening, and did some sort of update or automatic patch. That is more or less what I'm getting from one of the threads about this at Renderosity. By mid day yesterday many people started reporting this same issue... the most activity on the subject seemed to be at Renderosity's Poser forums... this is the thread where it seems to have an answer to what the issue was:
    http://www.renderosity.com/mod/forumpro/showthread.php?thread_id=2873019&page=1
    Too bad I have no idea what a LSMGUI.swf is... Thanks again to everyone who helped out on this!!

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