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I'm VERY pleased that i at least have partial use of DS, again, thank you! (And I can actually manually download Daz products, again, if i need one, now.)
Regarding the issue: Nothing has changed with Content Library AND Smart Content. The product shows up in Content Library (I'm not sure what the blue squares mean, does it have anything to do with install or metadata?), but will still not appear in the box, below, where the icons should appear.
The filtering option had no effect in Smart Content, nor 'All Files', Smart Content is not displaying anything.
This morning, i turned on my old (slow) Computer, and openened 4.9. Interestingly, the Content Library and Smart Content worked in that. But the processor can barely support useful operation, and the video quality is poor.
I didn't find 4.10 on my primary computer, however. I would use it, if it was there, and if it worked. You said you saw it, but it didn't appear in Programs, when i opened the Start Menu.and searched for it.
What do you see if you expand the Daz Studio Formats and Poser Formats sections of the Content Library (Instead of the Products section)?
Quite a lot, actually! I was surprised.
Then we've made some progress! Now let's import metadata and see if that gets the Products and Smart Content working again.
Same result, with Content Library and Smart Content. No response.
I don't know what the little blue squares (over content) in Content Library means, but they weren't there before this issue started.
Yes, about 7.
Well, that sounds right.
I see that your Content Directory Manager says your CMS cluster directory (for the database that controls Smart Content) is in C:/Users/DMB/AppData/Roaming/DAZ 3D/cms. Are you logged into your computer as user DMB? If not, that folder might not be accessible to the user you are currently logged in as.
DMB, that sounds right, but I don't know. How would I find out?
Google search says:
Windows 10: Find Who is Logged in
After noting the Windows version (above), it says: C:/DMB
I don't understand. "whoami" does not respond with a file path. It responds with a user name. It would not say c:/... What do you mean by "noting the windows version". Are you saying you are not running Windows 10?
I included a screenshot of what came up.
...and no, I am operating on Windows 7.
That looks OK, it's starting with the path set to your home folder.
Your screenshot looks like you never entered the whoami command. Since it shows the path to your home folder and Richard says it is OK, the only other thing I can think of is to reset the database and then reimport metadata again. But first, I think we need to resolve the meaning of the blue squares.
Richard, do you know the meaning of the blue squares on the the product library items? I'm thinking that means they are installed by Daz Connect, but I'm not sure about that?.
Dash2128, did you ever install or update any Daz products from inside Daz Studio (i.e. using Daz Connect)? Maybe from the Install pane or the Smart Content pane? You said you installed Daz products with DIM, but maybe you installed/updated them both ways. If so, those Daz Connect files will be used by Daz Studio instead of the corresponding files installed by DIM.
If you mean, did I ever right-click and click Install and/or update meta-data, ...things like that. ...yes, quite a few times. Especially when I noticed (especially after being upgraded to 4.11) that a lot of my product was beginning to show up as 'Not Installed', ...and exclamation signs began increasing in number- which has been going on for a considerable time, now.
I can't recall for certain and the Wiki page on products is not available to general readers so I can't look it up. However, looking at which items have and which don't for me I'm pretty sure it's the "New" group marker.
"New Group" marker?
...and by the way...I handn't thought to check, before, but 'Categories', in Content Library', is doing the same thing. ....but that's a part of Content Library, anyway, which is already not operating, so i don't know that it means anything.
That sounds like a good guess, but I have products that don't have "New" on any of the assets, and the product icon in Content Library still has the blue square in the lower right corner. Products I've installed with Daz Connect do not have that blue square. That is why I guessed Daz Connect.
By doing that, you have now installed those products twice - once with DIM and once with Daz Connect. You are wasting disk space, which you said you are short on, You are "hiding" your DIM installation by installing the same product with Daz Connect. If Daz Studio finds both installations, it uses the Daz Connect installation of the product. This tangled web just gets more tangled. Still, none of that should prevent the products from showing up in Smart Content.
Maybe your database is corrupt. Resetting the database will make Daz Connect forget about what it had installed, but the files it installed will still be on disk, so I don't know if that would help or hinder you. Reimporting metadata fixes DIM stuff after a database reset, but does not do anything with Daz Connect installed metadata.
Did you ever run diagnostics on your hard disk to check for problems? I suggested that early on, but I don't know if you ever did it.
Now I'ev also manually downloaded Daz product- Shaders and an outfit, mainly- because my Content Library isn't working. ('Tangling' that web even tighter, I suppose.)
My hard drive is only a 1 TB drive (my old one was a 2 TB), I've been considering installing a 3 TB, but next year, perhaps it solid-state hard-drives drop a bit in price, I will upgrade to something better.
I suspect that my hard-drive is corrupted, although systems-checks have not confirmed this, recently. But the drive is running heavy, and I am gradually migrating data to some new outside drives, which I connect now and then. I'll run another check, and see what results.
Thanks, again, for what you've already done, at least I'm able to use DS, again. (But operations like locating an applying shaders, is very difficult.)
When you say: 'Resetting database', I'm not sure I understand what you mean, could you elaborate?
Reset Database is in Content DB Maintenance, along with Re-Import Metadata.
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I'm not a Daz employee and I don't know all the inner workings of things, so take this advice with a good dose of skepticism. Maybe wait until Richard has a look at this advice and see if he disagrees. He is more knowledgeable than I am. If you don't understand the steps, don't even start it. Instead, submit a help request and ask for official advice from customer service. Be sure to explain EVERYTHING you have done to get into this situation, so they can give you appropriate advice. Give them a link to this forum thread. It takes at least a couple days to get a reply from a customer service agent. You may have to message back and forth with them several times, so have patience, just like you have had here in the forum. We are all trying our best to help.
This is what I would try if I wanted to try to fix it myself, based on what you have told us so far. I might be wrong. No guarantee that things will get better. They might get worse! Proceed cautiously and carefully, at your own risk, or just STOP now and submit a help request instead.
Okay, you have done a great job!
NOTHING was working, when we started troubleshooting.
Enough is working, now, so that I will finish what I am doing, this week. And next week, I will open a ticket, with a link to this thread. And see if I I can get the Content libraries working again.
One question: At some point, do you think that I should go ahead and delete all those paths from Poser Formats and Daz Studio Formats? Or wait till I submit a ticket? (I was hesitating to do so, unless you prompted me to go ahead, because I am using them to finish up something this- and likely 'next' week.
I never really had any Content issues, until a year or so, ago. Since then, I've had three. (Counting this one.)
This one seemed to happen suddenly. ...I need to make some changes, that will prevent this from happening again.
Daz is where I go, first, and I've got some great sets from them, some of which, I haven't even gotten round to using- yet!
Anyway, thank you very much! Your time is valuable, and you helped a LOT! (I couldn't even open my saved files, before you stepped in.)
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The product can be in the New group even if the individual items aren't, and vice versa. Rob confirmed that the marker is indeed the New group marker.
Thanks, Richard. Did Rob say what action clears the product from the new group? Almost every product I have has that blue square. Products that I use all the time are still in the new group. It would be nice if only newly installed products had that blue square.
Right-click should have a Group Product command and a Group Product and Assets command, each with a sub-menu offer None, new, and any groups you may have created for products or assets.
Rob says that Products don't auto-clear the New group because that would require constantly monitoring the individual assets to see if they were all cleared. New, on Assets, is the only group that does auto-clear - to make it behave like the old New system - though if you tell DS to mark new content as new (when installing via Connect) updates will remove the items from any other group you place them in - you can choose not to have DS group items as New if you wish.
Because the grouping is exposed to scripting you coudl haev a script that went through checking all new products and removing any from the group is all of their assets were no longer grouped as New.
http://docs.daz3d.com/doku.php/public/software/dazstudio/4/referenceguide/interface/panes/smart_content/products_page/results_view/start#group
http://docs.daz3d.com/doku.php/public/software/dazstudio/4/referenceguide/interface/panes/smart_content/files_page/results_view/start#group
Edit: I hadn't seen your latest message about Rob's rationale when I wrote this:
Yes, it does. Requiring manual intervention like that to clear the "new" flag from a product seems inconsistent with the way the "new" flag is cleared on assets simply by clicking on the asset. I had expected something similar for products, like when I open a product to see the assets, the product is not "new" anymore, because I have seen and interacted with it. Maybe I should turn off preferences to assign products to the new group, if it means every product is new forever, unless I manually change it.
At least I can select multiple products in the Smart Content pane and clear the new flags all at once. If I had to do it one by one, that would be quite onerous,