Loading...
> >

Smart Content Problem #1435876, SOLVED

TJohnTJohn Posts: 11,052
edited July 2017 in The Commons

LOL, okay I have products showing as available in the Smart Content oane that I know have been installed with DIM. Most appear to be Morphs and Poses that should not need installation via CONNECT, or Smart Content files at all.

What should I do to correct this?

Thanks in advace for any advice,

John

Post edited by TJohn on

Comments

  • Richard HaseltineRichard Haseltine Posts: 97,826

    As long as they have coloured thuimbnails you don't need to do anything - they may be available through Connect but that doesn't mean you have to install them that way. If they are not seeing the DIM install that's a problem, and may indicate a communication issue at some point.

  • TJohnTJohn Posts: 11,052

    None have colored thumbs, Richard. Maybe I wasn't clear, the morph and pose packs are ones that have no user-facing files. So why are they showing as CONNECT installable if DIM has already installed them? I have a new installation of everything because I had to replace a dead computer recently. This problem wasn't there in the previous DB I was using. I know I'm being a bit OCD but I am and it bugs me. Sorry.blush

  • fixmypcmikefixmypcmike Posts: 19,565

    Did you copy over the existing content folders, or install everything fresh with DIM?

  • TJohnTJohn Posts: 11,052
    Fixmypcmike said:

    Did you copy over the existing content folders, or install everything fresh with DIM?

    Fresh with DIM.

  • fixmypcmikefixmypcmike Posts: 19,565

    In the Installed tab of DIM, does it show check marks in the Smart Content column?

  • TJohnTJohn Posts: 11,052

    Not with the products whose info files show that there are no user-facing files.

  • fixmypcmikefixmypcmike Posts: 19,565

    Are those the only ones that have the black and white thumbs, or are there ones with metadata that are black and white also?

  • TJohnTJohn Posts: 11,052

    OK I figured it out.cool Some products have been installed via DIM that don't have metadata because there are no user-facing files. So I am checking to make sure they are installed, then deleting the "available" images from the list. I don't know why Daz Studio isn't doing this automatically but I can clean it up, so thanks Mike and Richard and I'm marking this thread solved.yes

  • fixmypcmikefixmypcmike Posts: 19,565

    I believe one of the tasks the 'metadata librarian' is working on is to make sure there's a user-facing file for all products to avoid this problem.

Sign In or Register to comment.