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Unable to login via DIM or connect *still not working*

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Comments

  • Valery3DValery3D Posts: 105
    edited September 2016

    Same here no Dim and No Connect

    Post edited by Valery3D on
  • bijkangurubijkanguru Posts: 1

    and this will teach me to check forum first next time ;)

  • sweetsunnysidesweetsunnyside Posts: 18
    ccthien83 said:

    I think Daz3D server got problem, we should wait for them to fix.

    i was wondering that thank you for your reply will wait and try again later

  • susievir_8ef440e1f5susievir_8ef440e1f5 Posts: 32

    Same here. Tried shutting fire wall off and admin mode. Daz refuses to run DIM or connect.

  • serigonth_17ba030b4cserigonth_17ba030b4c Posts: 1

    I'm having the same problem :(

  • MeskdaviMeskdavi Posts: 25

    Same problem here, after windows 10 update I can no longer log on in  studio

     

  • M_FindtM_Findt Posts: 29

    Yes, same issue hier.

    Unable to login customer during authentication.

  • TrishaTrisha Posts: 86

    Same here, I tried to log into install manager and it won't log in but I can log into the site ok.

  • mambanegramambanegra Posts: 594

    Yeah, broken for me too,. Been broken for over 6 or 7 hours here. 

  • Richard HaseltineRichard Haseltine Posts: 107,998
    edited September 2016

    Merged several threads on this topic. Daz is aware of the issue and working on a fix.

    Post edited by Richard Haseltine on
  • ytetsuytetsu Posts: 46

    Here Japan, I also can not login with DIM and DAZ Studio.

    I found this at this afternoon (GMT+9).

     

  • SPACECHIMPSPACECHIMP Posts: 212
    edited September 2016

    Thanks I thought there was something wrong with my computer ,glad to know it is not just me.I am on windows 8.

    Post edited by SPACECHIMP on
  • MasterstrokeMasterstroke Posts: 2,304
    edited September 2016

    Has there something been expired? Do I have to renew anything? Are the DAZ Servers o.k.?

    Have to work offline now. Cannot connect on starting up DS. Message after a few second: "Server log in failed" . No problems logging in to DAZ3d.com though.

    Post edited by Masterstroke on
  • ChoholeChohole Posts: 33,604

    another thread merged to the discussion.

  • NovicaNovica Posts: 23,924

    It's working for me. FInally!!!!

    Had that Windows 10 update someone else mentioned. Note it DID take more than a minute to come up, so be patient if your DIM doesn't seem to be doing anything. It may just be slower.

  • SPACECHIMPSPACECHIMP Posts: 212

    Still unable to use DIM anyone else still having problems.

  • ANGELREAPER1972ANGELREAPER1972 Posts: 4,555

    was happening to me has happened before btw was hoping it meant maybe some big massive update happening such as updated iray for new cards one other time it happened there was an update finally worked again and there was some updates but no new version of daz or iray update just some updates on a few products see we have a new user here not a great way for a new one to start off feel sorry for them 

  • SPACECHIMPSPACECHIMP Posts: 212

    Guess I will just have to leave it today.

  • frank0314frank0314 Posts: 14,708

    Not sure what's going on. I just tried and while lagged, it did log in.

  • PennamePenname Posts: 344

    I download everything manually now so hadn't noticed.  So even though they accept my money, I can always get my products.  AND as a bonus, I know where they are installed and don't have to go hunting for them.

  • ScavengerScavenger Posts: 2,674

    Not working :(

    Screenshot 2016-10-03 00.24.05.png
    517 x 300 - 57K
  • PorsimoPorsimo Posts: 359

    Yep, same here. I had to force-quit Studio, because Connect just keeps trying and trying to login and I couldn't cancel it to switch to working offline. DIM "gave up" more easily and just informed it couldn't log in.

  • Sensual ArtSensual Art Posts: 645

    Again the same issue and messages in log as before:

    Network Error during authentication.
    Unable to login customer during authentication.

     

  • CybersoxCybersox Posts: 9,272

    As the old comic characters used to say "##+$@...."

    Hopefully they'll get it fixed when the day shift arrives.

     

  • Midnight_storiesMidnight_stories Posts: 4,112

    I just just this looks like manual downloads for now !

  • Midnight_storiesMidnight_stories Posts: 4,112
    ToeJam said:

    I tried reinstalling it, still no luck

     

    You got bigger problems than that, you need someone to look at your toe !!!!

  • daz3d1_23990787daz3d1_23990787 Posts: 0

    me too

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