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DAZ Studio crash after Windows update

BellaBella Posts: 443
in Technical Help (nuts n bolts)

Hi everyone,

 

Yesterday DAZ Studio was working perfectly.

I rendered without any issues.

 

Before shutting down my PC, I updated Windows.

Today DAZ Studio starts, but as soon as I interact with it, it freezes and becomes “Not Responding”.

 

What I already tried:

•   Rebooted multiple times

•   Uninstalled and reinstalled DAZ Studio

•   DAZ Studio update was already installed before and was working fine

 

The only change between yesterday and today is the Windows update.

 

This PC is used mainly for DAZ Studio, so this is a big problem for me.

 

Has anyone experienced DAZ crashing after a Windows update?

 

Any help would be really appreciated. Thank you.

Comments

  • LeanaLeana Posts: 12,841

    Check your GPU driver, sometimes Windows updates replace them by a bare-bones generic GPU driver which doesn't support any advanced features.

  • BellaBella Posts: 443

    Thanks for the explanation, that makes sense.

    I’ll have the GPU driver checked. Thanks for your help!

     

    Leana said:

    Check your GPU driver, sometimes Windows updates replace them by a bare-bones generic GPU driver which doesn't support any advanced features.

  • IceDragonArtIceDragonArt Posts: 12,876

    Bella said:

    Thanks for the explanation, that makes sense.

    I’ll have the GPU driver checked. Thanks for your help!

     

    Leana said:

    Check your GPU driver, sometimes Windows updates replace them by a bare-bones generic GPU driver which doesn't support any advanced features.

    I've been unable to get it to work despite rolling back drivers.   will be interested to see if what you do works

     

  • BellaBella Posts: 443

     

    Unfortunately I’m not confident handling GPU drivers myself, so I’ll bring the PC to the shop where I bought it and have them check and fix the NVIDIA driver.

    I’ll update here once I know more.

    I’ll also check if Windows has any pending updates, but I think having the driver checked professionally is the safest option for me.

    Out of curiosity, how did you handle it on your side? Were you able to keep using DAZ after that?

     

     

    IceDragonArt said:

    Bella said:

    Thanks for the explanation, that makes sense.

    I’ll have the GPU driver checked. Thanks for your help!

     

    Leana said:

    Check your GPU driver, sometimes Windows updates replace them by a bare-bones generic GPU driver which doesn't support any advanced features.

    I've been unable to get it to work despite rolling back drivers.   will be interested to see if what you do works

     

  • IceDragonArtIceDragonArt Posts: 12,876

    Bella said:

     

    Unfortunately I’m not confident handling GPU drivers myself, so I’ll bring the PC to the shop where I bought it and have them check and fix the NVIDIA driver.

    I’ll update here once I know more.

    I’ll also check if Windows has any pending updates, but I think having the driver checked professionally is the safest option for me.

    Out of curiosity, how did you handle it on your side? Were you able to keep using DAZ after that?

     

     

    IceDragonArt said:

    Bella said:

    Thanks for the explanation, that makes sense.

    I’ll have the GPU driver checked. Thanks for your help!

     

    Leana said:

    Check your GPU driver, sometimes Windows updates replace them by a bare-bones generic GPU driver which doesn't support any advanced features.

    I've been unable to get it to work despite rolling back drivers.   will be interested to see if what you do works

    I actually have an older version of Daz 4.10 that works just fine.  I also have The Alpha version as I just built a machine that has a 5060 card in it.  So I can run my scripts on the older version and render in the new.   I work a second job during tax season helping my sister in law with her business so I don't have much time to fiddle at the moment lol.

  • IceDragonArtIceDragonArt Posts: 12,876

    I finally got mine fixed.  This is what I did.  Feel free to pass this on to your guy.  I updated my nvidea driver to the latest studio driver, not the game driver.  I uninstalled 4.24 via dim.  Then I went and I deleted the 4.24 folder in the C drive.  Reinstalled with Dim, works perfectly

  • BellaBella Posts: 443

    Thank you very much for what you said, I hope I can have it done as well….

     

     

    IceDragonArt said:

    I finally got mine fixed.  This is what I did.  Feel free to pass this on to your guy.  I updated my nvidea driver to the latest studio driver, not the game driver.  I uninstalled 4.24 via dim.  Then I went and I deleted the 4.24 folder in the C drive.  Reinstalled with Dim, works perfectly

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