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Whatever the reason, it would not be too much to ask that DAZ actually tells people at what time in what timezone memberships expire.
Completely agree. We should always know cutoff times.
My first guess would be that it's not on them but on some payment processor.
I agree that it would be nice to have some sort of an information/notification in the membership panel about it, but I also have a strong feeling that people would see "midnight UTC" and still assume that it's just Daz midnight, and we'd be back where we're at re: complaining about it. Or we'd have demands of personalized messages with local-time zone counters or something. Not that it is an excuse for Daz not to at least provide some warning (seeing as people seem to get caught on it despite this being discussed on forums), but I can see why they don't. There's always going to be someone who'll say that's not enough, it's not clear enough, and so on.
A nice way to solve the problem would be for Daz to send us a reminder a day before they will try to renew our membership, telling us something like 'We will renew your membership 24h from the date of this message, please make sure you have a valid card number or enough funds before the paiement is processed', or something like that.
I've also found that at the end of the month, Daz will change the codes on the membership page to the new month on the last day of the ending month. Usually, if that happens just change the month back to the old one when entering your code.
As much fun as December was... it's kinda nice not needing to figure out what to buy today. I can just WL the couple things from the news that I'm interested in and go back to logging previews purchases... from September.
...and maybe learn how to use a few of these nifty utilities so I'm not buying something to make my life easier abd then continuing to do it all the hard way anyway.
It is a 50% off sale, so that is the discount given. Are you not seeing that, or were you expecting something different?
I explained this before, many months ago... (this is how it was back in April when my 1 month Premier Membership expired. I haven't had my Daz+ Membership expire yet, but I'm pretty sure it still works the same way. Someone correct me if I’m wrong.)
Membership ends at 12:01am UTC on the same numerical day that you started your membership, regardless of the actual starting time.
As an example:
If you start your membership on Jan 5th 12:05am UTC, your membership will end February 5th 12:01am UTC, you will get nearly a full 31 days, just losing 4 minutes of valuable shopping time..
If you start your membership on Jan 5th 11:59pm UTC, your membership will also end February 5th 12:01am UTC, thus you would lose nearly an entire day of membership, 23 hrs 58 minutes to be exact.
So don't start your membership at or near the end of the UTC day (11:59pm UTC time) or you will lose basically a whole day of membership
And if you start a membership in a short month like February, you will actually only get 28 days for your membership.
So figure out your local time and start your membership just after 12:01am UTC time to get the most bang for your buck. And start in a month with 31 days so you get the most days possible if doing the one month of Premier option.
Considering when Daz does the changeover for the monthly freebie item, usually around the 5th, and how sales tend to be better near the end of the month, I would say start a membership the second Monday of the month, at 12:05am UTC time. So you are at least 8 days into the month before you start. You want to start on a Monday so you can start building up your token count right away with double tokens.
This way you position yourself to get the most freebies, the best opportunity to build double tokens at the start of your membership, and the best opportunity to use two months of coupons for the price of one month, while also covering the best sales times without running out of steam at the end of your month long membership.
For us East Coast people that is 7:01pm EST. So I would start at 7:05pm just to be safe on the 2nd monday of the month.
For March madness 2026, I would get a 1 month Premier membership on March 9th at 7:05pm EST (12:01am UTC).
Ooh. I'm saving that advice until my Daz+ membership runs out. Save enough money to buy a larger hard drive.
...they need to go back to Daz Utah time. We are given the renewal date on our account page, in this case Janaury1st, but my membership expired at 16:00 local time yesterday 8 hours before it should have (bad enough Daz "Zero Hour" comes at 23:00 here on the coast).
Tokens expire and daily sales change at 23:59 Utah time, memberships should do the same.
I agree! End time should be stated end time in the Utah time zone because that maintians temporal continuity with everything else on the site.
...after all the punch, calendar, and sale madness of last month, taking a bit of a break for a few days (my bankcard just gave off a heavy sigh of relief when i typed that). Almost didn't get to use my D+ PA coupon as just about every day there was a coupon based offer.
Mine went by the wayside. The only time I made a purchase big enough to use it, it was New Year's Eve with that lovely sale... that also needed a code. My DO coupon was a last-day use as well... kept hoping there'd be a good discount sale of them one of the days, given all the prices were hiked up to compensate for the punches, but it didn't happen. So last day I just picked something in range and called it good.
I desperately need a Gift Card sale, but I also definitely DON'T need any of the New Year offerings. With money tight buying something I don't need or will never use to get a slight discount doesn't add up. If there was something I wanted, or no Buy-in, I'd take the plunge even at 10%.
So I put in the request for a Good Gift Card sale to set off the New Year, or I can't buy much.
Ditto. I really need a good gift card sale but buying an expensive new item I don't need in order to get a mee 10% off a gift card definitely is not it.
well, did the pricing go up again? I saw yesterday that a lot of what were 11.29 are now 13.29 but that might reflect that my membership has ended and I'm BASE again? Its wishlist time for me --- hoping until at least March. I spent way over my budget in December grabbing all those 90% plus products.
They didn't actually expire (well, they have by now). The website updates to the new month prematurely. But the codes are "mountain time". I used one of the codes, probably 12_25CHAR-BUNDLE, after localtime midnight. The account said the Jan bundle code. I just changed the 01_26 to 12_25 and it worked just fine. I don't think memberships expire at any time other than Mountain time, either. Sales stuff takes place on the server in Utah. Not in your location and time zone.
(I could be way off. Correct me as needed.)
The memberships most definitely don't expire at midnight Mountain time. Daveso experienced it some months before, Kyoto Kid more recently, and when I was taking a break in my membership, it also expired around 7pm US central time (having seen Daveso experience it, I was actually watching for it).
(Apologies if it was someone else than Daveso and Kyoto Kid. I might have the nicknames mixed up.)
You can check your email if your membership ended at one point in the past: mine were all sent around 7 hours before the start of a new 'Daz day'.
File a ticket
I also experienced it, and that's probably "in addition to" rather than "instead of."
...I've taken to copying the D+ coupon codes into Notepadm that way if it's the last day of the month I don't accidentally use the next month's one.
Seems I've have been doing a fair amount of "backup" routines here lately, like composing my posts in Word and then pasting them into the edit window due to all the bad gateway errors we've been dealing with as of late (also much better spell checking than online as I have an extensive custom dictionary set up).
which is exactly what time I said in my post above, 12:01am UTC time is 7 hours before the start of the new Daz day.
Went through a lot of trouble parsing through items to maximize sale prices and my coupon usage, but the coupons not working issue put the kabosh on that effort and now this AM the price of all the items I had in my cart went back up to abbynormal and what is frustrating is some of those items were in my wishlist a long time at the higher price, so back on the backburner they go.
Not sure this Premiere super membership is worth it at this point.
Dear Diary, it's been 3 days since the last time I bought something on Daz...
With the Christmas sale done, it's so relaxing now to just check new releases, wishlist 1 or 2, and then just... not have to shop, remember to keep your punches up, etc. I have 3 QG items in my cart, and will likely be back for some Monday/Tuesday QG shopping, but after an exhausting month, it's nice to give my bank account a break.
3 days into a new year and so far Daz is 0 for 3 on days without issues. Even if you exclude the coupon problems (which we shouldn't because it's a serious issue), there has still been at least 1 new issue with sales/discounts/offers each and every day so far.
1st Jan - Coupons not working, Tokens not working on carts, New Releases missing from main store page
2nd Jan - Coupons still not working, 30% discount for buying both Daz+ items (from email) not working
3rd Jan - Coupons still not fixed, New Releases mistakenly at 72% off, 30% discount for buying 2 New Releases not working
That's 2 or 3 a day...and I excluded a few minor things like thumbnails showing incorrect % off on some items (but showing correctly in cart) and the to-be-expected Outlet Store changeover happening halfway through the day. I believe a running tally should be kept to see how many days out of the year Daz actually manages to have a day where things work.
.....crikey, should have bought that new Stonemason release last night, Ah well, on the wishlist it goes.
So far I wonder why I ever bothered renewing my D+ subscription. Seems we're back to "normal" Daz sales again with no other discounts to get our attention.
I'm feeling the relief, too. Prices are up... oh, well. QGs can wait till in case they become a buy-in or there's a spontaneous exrra discount, and I'll grab what I actually want (as opposed to what's cheap and will keep up a punch and I wouldn't mind having) and call it a week.
December was kind to me, no complaint, and that sale on the 31st definitely sparked joy, but I'm also very okay with getting to use that mental energy for other things.
If you want to put that sort of time and energy into it, you could, but it's not like Daz is unaware if the constant problems. The fact that it's still a "day that ends in -y" situation around here means it must be working okay for them. Change mostly requires a tipping point of dissatisfaction with how things are, so it's logical to conclude they haven't reached that. Unfortunately I don't think an outraged list would add enough straw to the camel's back to reach that if a glitch sale where everything intended to be 60% off but was 60 cents instead didn't.
I get your frustration. I really do. And if having a list relieves some frustration or benefits you mentally in some way, go for it! I'd just hate to see you potentially more frustrated putting the effort into doing it and then having it fail to improve things. Unfortunately for us, as a business, Daz is way more interested in the bottom line than it is with our feelings.