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New Year, New Sales Thread: Report Issues Here 3 "Reporting Only"

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  • frank0314frank0314 Posts: 14,707
    edited November 11

    namffuak said:

    I started getting 'Service Unavailable' trying to access product readme documentation shortly after midnight Eastern time - and the service is still down.

    The rest of the message: "The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

    There has been some issues for a while now with the wiki, in particular the ReadMe's. I can't recall if we've ever been told why but when we report it they get it back up and running.

    Edit: I just checked and the wiki is down so I reported it.

    Post edited by frank0314 on
  • NorthOf45NorthOf45 Posts: 5,687

    frank0314 said:

    namffuak said:

    I started getting 'Service Unavailable' trying to access product readme documentation shortly after midnight Eastern time - and the service is still down.

    The rest of the message: "The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

    There has been some issues for a while now with the wiki, in particular the ReadMe's. I can't recall if we've ever been told why but when we report it they get it back up and running.

    Edit: I just checked and the wiki is down so I reported it.

    Appears to be working now. Thanks... 

  • vwranglervwrangler Posts: 4,970

    As of an hour past store rollover: today's "Better Than Daz+" item is improperly priced

    https://www.daz3d.com/lr-illuminated-candle-trees

    It shows $11.26 on its page, and goes into the cart at that price.

  • Cris PalominoCris Palomino Posts: 12,440

    vwrangler said:

    As of an hour past store rollover: today's "Better Than Daz+" item is improperly priced

    https://www.daz3d.com/lr-illuminated-candle-trees

    It shows $11.26 on its page, and goes into the cart at that price.

    Reported 

  • Cris PalominoCris Palomino Posts: 12,440

    The Better than Daz should be correct price now.

  • AethyrAethyr Posts: 115

    Today's "free" bundles do not appear to actually be free, and it's ambiguous how one qualifies to get one or both - I interpreted it as being for Premier members only, but whether that's one bundle, or both, or some code or additional purchase is required is not clear. I thought they might be for the monthly Premier character bundle code, but that gives me an error with one or both of the bundles in my cart.

  • NathNath Posts: 2,940

    Aethyr said:

    Today's "free" bundles do not appear to actually be free, and it's ambiguous how one qualifies to get one or both - I interpreted it as being for Premier members only, but whether that's one bundle, or both, or some code or additional purchase is required is not clear. I thought they might be for the monthly Premier character bundle code, but that gives me an error with one or both of the bundles in my cart.

    Same. It's all very unclear. 

  • Cris PalominoCris Palomino Posts: 12,440

    Aethyr said:

    Today's "free" bundles do not appear to actually be free, and it's ambiguous how one qualifies to get one or both - I interpreted it as being for Premier members only, but whether that's one bundle, or both, or some code or additional purchase is required is not clear. I thought they might be for the monthly Premier character bundle code, but that gives me an error with one or both of the bundles in my cart.

    I believe it's for someone joining Premiere tonight. 

  • NathNath Posts: 2,940

    Cris Palomino said:

    Aethyr said:

    Today's "free" bundles do not appear to actually be free, and it's ambiguous how one qualifies to get one or both - I interpreted it as being for Premier members only, but whether that's one bundle, or both, or some code or additional purchase is required is not clear. I thought they might be for the monthly Premier character bundle code, but that gives me an error with one or both of the bundles in my cart.

    I believe it's for someone joining Premiere tonight. 

    Which part? A choice between these two bundles numbered 1 and 2, or the extra monthly Premier character bundle?

  • erostewerostew Posts: 229

    Cris Palomino said:

    Aethyr said:

    Today's "free" bundles do not appear to actually be free, and it's ambiguous how one qualifies to get one or both - I interpreted it as being for Premier members only, but whether that's one bundle, or both, or some code or additional purchase is required is not clear. I thought they might be for the monthly Premier character bundle code, but that gives me an error with one or both of the bundles in my cart.

    I believe it's for someone joining Premiere tonight. 

    If you joined premiere today you would get the usual Free Character Bundle code for this month and you would get the Extra Bundle code that's on the sale page. That would equal 2 free bundles. BUT the monthly code doesn't work on the 2 new bundles. So that knocks it down to one right there.

  • vwranglervwrangler Posts: 4,970

    The special for two doorbusters and a gift card does not seem to be working at all. In the attached cart, I don't think the doorbusters are reducing an extra 20% -- I have the 70% discount for all the stackers -- and the gift card should have reduced to $40.

    Special text and cart attached.

    Today's Special

    cart

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  • erostewerostew Posts: 229

    vwrangler said:

    The special for two doorbusters and a gift card does not seem to be working at all. In the attached cart, I don't think the doorbusters are reducing an extra 20% -- I have the 70% discount for all the stackers -- and the gift card should have reduced to $40.

    Try removing the Freebie. That often causes issues. 

  • vwranglervwrangler Posts: 4,970

    erostew said:

    vwrangler said:

    The special for two doorbusters and a gift card does not seem to be working at all. In the attached cart, I don't think the doorbusters are reducing an extra 20% -- I have the 70% discount for all the stackers -- and the gift card should have reduced to $40.

    Try removing the Freebie. That often causes issues. 

    Removed it. Didn't make any difference. Nothing discounts as it's supposed to. 

  • erostewerostew Posts: 229

    Yeah I tried and I get the same price with 1 or 2 doorbusters. So it's broke. And no free bundle.

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  • DartanbeckDartanbeck Posts: 21,937
    edited November 13

    Says FREE. Doesn't say anything about any qualifiers - two optional free bundles. Doesn't work. Were we supposed to get a code or something?

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    Post edited by Dartanbeck on
  • Cris PalominoCris Palomino Posts: 12,440

    erostew said:

    Yeah I tried and I get the same price with 1 or 2 doorbusters. So it's broke. And no free bundle.

    The coupon would only work on bundles on the listed page, https://www.daz3d.com/premier-characters , as far as I know. 

  • DartanbeckDartanbeck Posts: 21,937
    edited November 13

    Oh, those are bonus Character Bundles?

    EDIT: They don't show up in the list. But it also doesn't say that in the promo. It just says FREE

    Post edited by Dartanbeck on
  • xyer0xyer0 Posts: 6,322

    No 20% off gift card for me either.

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  • DartanbeckDartanbeck Posts: 21,937

    According to reading the ad, we should be able to either pick one or the other for free, or get both for free - depending upon interpretation. But nothing returns as being free

  • Cris PalominoCris Palomino Posts: 12,440

    Ok, guys, so...

    The extra 20% is fixed and the bundles are now eligible for the Premier members character coupon.

  • DartanbeckDartanbeck Posts: 21,937

    Gotcha. I just thought I was missing some text somewhere

    Thanks Cris!

  • xyer0xyer0 Posts: 6,322

    Thanks again, Cris!

  • davesodaveso Posts: 7,757

    A different problem. I put the new Velvet Plunder bundle in my cart. It went in at 80% off. I then applied my 8 tokens ... the price dropped to $9.65. I then applied my DO $10 coupon.  It went to $0.00 when applying but then ended up at $7.55. why is that? 

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  • davesodaveso Posts: 7,757

    it appears that transaction will not allow the tokens to be applied. Its either the coupon or the tokens.  

  • ElorElor Posts: 3,140

    daveso said:

    it appears that transaction will not allow the tokens to be applied. Its either the coupon or the tokens.  

    Possibly a side effect of tokens being removed when a cart value is 0.

  • LaraRebootedLaraRebooted Posts: 9

    Cris Palomino said:

    Ok, guys, so...

    The extra 20% is fixed and the bundles are now eligible for the Premier members character coupon.

    That is still super-unclear and still excludes all existing Premier members who used their coupons already this month (and the extra-bundle coupon last month, since the text with that says it's one use per code and I used it in October). There is literally nothing in the wording, and only the vaguest of implications in the text below "4 Days Left!", that indicates that these "free" bundles are only free to Premiere members or that you have to have left your coupon codes unused for almost half the month to get a crack at them. Hugely disappointing. 

  • jme4500jme4500 Posts: 14

    Hi

    I'm also unclear on the 2 free bundles at the top of the page.

    Is this just an announcement that the premier character bundle list has these two added to it?

    Is there anything extra actually free today?

    I'm not a premier member yet so can't tell if one of these new bundles goes in as zero dollars or requires using a character bundle code, in which case there's nothing extra free?

    Thanks

    James

  • LeanaLeana Posts: 12,737

    jme4500 said:

    Is this just an announcement that the premier character bundle list has these two added to it?

    It's particularly poorly worded, but that's indeed how I understand it: there are now 2 additional options for the Premier free bundle coupon (if you've not used it already of course).

  • Richard HaseltineRichard Haseltine Posts: 107,898

    I read it as telling non-members that they had only a few days to joint Premier to get the two free bundle codes. The  two new bundles are included in the list of eligible items now.

  • davesodaveso Posts: 7,757

    daveso said:

    it appears that transaction will not allow the tokens to be applied. Its either the coupon or the tokens.  

    I got around it by adding the Better than DAZ+ item...everything got zeroed and I'm a happy camper.  

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