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3dlab item.

Tatefa3DTatefa3D Posts: 12
in Technical Help (nuts n bolts)

I just picked up the Throne pack from 3dLab. Installed through IM and the throne props are not there. Materials are, but no props. I've redownloaded and reinstalled several times to no avail. Anyone else have this issue? 

Comments

  • felisfelis Posts: 5,770

    Link to product: https://www.daz3d.com/throne-pack

    I don't have it, but can't see others reporting it.

    Where are you looking? Have you tried finding the product and see what it includes?

  • crosswindcrosswind Posts: 9,564

    I don't have such issue on my side. Check Show Installed Files in DIM to see if the Props were installed properly.

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  • Tatefa3DTatefa3D Posts: 12

    crosswind said:

    I don't have such issue on my side. Check Show Installed Files in DIM to see if the Props were installed properly.

    It looks like the pacakge installed properly. But the props are not where they should be.

     

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  • crosswindcrosswind Posts: 9,564
    edited September 23

    You're with a Mac ?

    There should be a sub-folder named: .Thrones  DS version for Mac doesn't accpet a dot character in a folder name ? I don't know... I know almost nothing about Mac Os.

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    Post edited by crosswind on
  • Tatefa3DTatefa3D Posts: 12

    crosswind said:

    You're with a Mac ?

    There should be a sub-folder named: .Thrones  DS version for Mac doesn't accpet a dot character in a folder name ? I don't know... I know almost nothing about Mac Os.

    Yes, on a Mac mini. That maybe an issue with the dot character. Not sure. I'll keep messing around with it.   

  • Tatefa3DTatefa3D Posts: 12

    Tatefa3D said:

    crosswind said:

    You're with a Mac ?

    There should be a sub-folder named: .Thrones  DS version for Mac doesn't accpet a dot character in a folder name ? I don't know... I know almost nothing about Mac Os.

    Yes, on a Mac mini. That maybe an issue with the dot character. Not sure. I'll keep messing around with it.   

    That fixed it! I found the file witht the dot and simply renamed it. The props are there now! Thank you for the help!! 

  • crosswindcrosswind Posts: 9,564

    Great ! No problem !

  • Richard HaseltineRichard Haseltine Posts: 108,072

    Please report this to Tech Support

  • Tatefa3DTatefa3D Posts: 12

    Richard Haseltine said:

    Please report this to Tech Support

    I did. Thanks!  

  • Richard HaseltineRichard Haseltine Posts: 108,072

    Tatefa3D said:

    Richard Haseltine said:

    Please report this to Tech Support

    I did. Thanks!  

    Thank you

  • ElorElor Posts: 3,183

    crosswind said:

    There should be a sub-folder named: .Thrones  DS version for Mac doesn't accpet a dot character in a folder name ?

    It's used for hidden folders and files, so it's supported by MacOS.

    Finder will refuse to create a folder if it's name is starting with a dot though: if someone needs one, they will have to create it through the command line.

    If Daz has guidelines for PAs, ideally, they should be updated to prevent PAs from using a dot at the start of a folder's name (the exclamation point is valid on the other hand if a PA needs to place a folder or a file at the top of the list).

  • crosswindcrosswind Posts: 9,564

    Elor said:

    crosswind said:

    There should be a sub-folder named: .Thrones  DS version for Mac doesn't accpet a dot character in a folder name ?

    It's used for hidden folders and files, so it's supported by MacOS.

    Finder will refuse to create a folder if it's name is starting with a dot though: if someone needs one, they will have to create it through the command line.

    If Daz has guidelines for PAs, ideally, they should be updated to prevent PAs from using a dot at the start of a folder's name (the exclamation point is valid on the other hand if a PA needs to place a folder or a file at the top of the list).

    Ah, it's good to know ! and a good suggestion for sure. 

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