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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • NathNath Posts: 2,941
    edited August 1

    Cris Palomino said:

    Elor said:

    The SAVE LIKE A DAZ+ MEMBER offer is not working on New items:

     

    Calum's bundle is a new items, Lauryn is not and did get an extra discount (I didn't check if it was a 20% extra discount, but no tokens or coupon are applied to the cart).

    I don't know what's wrong: the text (who is not excluding new items) or the extra 20% not working on new items

    The flash sale on structure is either missing a coupon or there is another problem (the last three items in my cart in the previous screenshot are from the flashsale selection).

    Reporting, but what does "the flash sale on structure" mean? 

    There is a Flash Sale for "structures" : https://www.daz3d.com/studded-structures. It's currently the first banner in the sales carrousel: https://www.daz3d.com/shop

    Post edited by Nath on
  • Cris PalominoCris Palomino Posts: 12,455

    Cris Palomino said:

    Elor said:

    The SAVE LIKE A DAZ+ MEMBER offer is not working on New items:

    Calum's bundle is a new items, Lauryn is not and did get an extra discount (I didn't check if it was a 20% extra discount, but no tokens or coupon are applied to the cart).

    I don't know what's wrong: the text (who is not excluding new items) or the extra 20% not working on new items

    The flash sale on structure is either missing a coupon or there is another problem (the last three items in my cart in the previous screenshot are from the flashsale selection).

    Reporting, but what does "the flash sale on structure" mean? 

    Doh, I see. 

  • FantastArtFantastArt Posts: 371
    edited August 1

    None of the coupons I try to use are working. Not the TEMP-DAZPLUS and not my 08_25CHAR-BUNDLE or my 08_25PREMIER

    Screenshot 2025-08-01 104157.png
    1591 x 801 - 186K
    Post edited by FantastArt on
  • ElorElor Posts: 3,158

    Sorry, I forgot to explain it and link to the selection.

  • Cris PalominoCris Palomino Posts: 12,455

    Elor said:

    Sorry, I forgot to explain it and link to the selection.

    So it should now include new items. 

  • XelloszXellosz Posts: 855

    Nath said:

    nonesuch00 said:

    $10.00 Offof $25 Worth of Daz itemsCode: 08_25SAVE10Excludes New Releases, Gift Cards, FastGrab, licenses, & memberships. Cannot be used to discount items already owned

    OK, It is not August 1st, 20025 so I was trying my coupons. They won't work I think until 2:00 my time, midnight MST.

    My question is for the 08_25SAVE10, it says $25 of DAZ items. Is this new? I thought it used to include PA items if you had at least $10 of DAZ items in your cart so long as the total was $25 or more, so effectively the discount applies to only the DAZ portion. Am I wrong or is this an old bug that was fixed or something? Thanks. 

    Yep, afaik, that included PA items. 

    Hope it's a bug/error, because that has always already been the hardest coupon for me to spend.

    It was the coupon for PA things, I used to buy interesting things with it.   If it could only be used on DAZ, that's a major change.

  • jmucchiellojmucchiello Posts: 612

    This isn't working: https://cdn.daz3d.com/file/dazcdn/media/sale-promo/2025/august/0801/0801-flash.jpg

    Not getting 70% off structures in the link https://www.daz3d.com/studded-structures

  • TirickTirick Posts: 235

    Same as above the TEMP-DAZPLUS is not working:

    It is a new item, but that isn't listed as an exclusion in the sale page:

    Thank you,

    DazCouponError.png
    1380 x 748 - 194K
    DazExclusions.png
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  • Cris PalominoCris Palomino Posts: 12,455
    edited August 1

    Tirick said:

    Same as above the TEMP-DAZPLUS is not working:

    It is a new item, but that isn't listed as an exclusion in the sale page:

    Thank you,

    if you are a  Premiere/Daz+ member, you don't use the coupon; you get the extra 20% 

    48% should be the discount.

    Post edited by Cris Palomino on
  • NathNath Posts: 2,941
    edited August 1

    Xellosz said:

    Nath said:

    nonesuch00 said:

    $10.00 Offof $25 Worth of Daz itemsCode: 08_25SAVE10Excludes New Releases, Gift Cards, FastGrab, licenses, & memberships. Cannot be used to discount items already owned

    OK, It is not August 1st, 20025 so I was trying my coupons. They won't work I think until 2:00 my time, midnight MST.

    My question is for the 08_25SAVE10, it says $25 of DAZ items. Is this new? I thought it used to include PA items if you had at least $10 of DAZ items in your cart so long as the total was $25 or more, so effectively the discount applies to only the DAZ portion. Am I wrong or is this an old bug that was fixed or something? Thanks. 

    Yep, afaik, that included PA items. 

    Hope it's a bug/error, because that has always already been the hardest coupon for me to spend.

    It was the coupon for PA things, I used to buy interesting things with it.   If it could only be used on DAZ, that's a major change.

    I just tested it on carts with at least $25 of respectively old DAZ and old PA items. It didn't work on either of them. So test inconclusive.

    Some clarification from DAZ would be nice. Is this coupon still supposed to be valid for PA items?

    Post edited by Nath on
  • TogireTogire Posts: 430

    The "Select Structures" flash sale does not work. 

    It is supposed to give 70% with a new release, while the 60% off discount remains.

     

    Screenshot 2025-08-01 at 13-04-58 Daz 3D.png
    1083 x 600 - 114K
  • Cris PalominoCris Palomino Posts: 12,455

    Togire said:

    The "Select Structures" flash sale does not work. 

    It is supposed to give 70% with a new release, while the 60% off discount remains.

     

    we just fixed this rule 

  • ElorElor Posts: 3,158
    edited August 1

    None of the monthly Premier coupons are currently working. I tested them with the Tabitha 9 HD Character Bundle, which has the benefit of being eligible for all three coupons (it's par of the Premier bundles current selection, it's a Daz Original and it costs more than $25) and each time, I got a 'Coupon code is not valid' error.

    Edit: I checked and the Flashsale is working: adding a new release applies the 70% discount.

    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 12,455

    Nath said:

    Xellosz said:

    Nath said:

    nonesuch00 said:

    $10.00 Offof $25 Worth of Daz itemsCode: 08_25SAVE10Excludes New Releases, Gift Cards, FastGrab, licenses, & memberships. Cannot be used to discount items already owned

    OK, It is not August 1st, 20025 so I was trying my coupons. They won't work I think until 2:00 my time, midnight MST.

    My question is for the 08_25SAVE10, it says $25 of DAZ items. Is this new? I thought it used to include PA items if you had at least $10 of DAZ items in your cart so long as the total was $25 or more, so effectively the discount applies to only the DAZ portion. Am I wrong or is this an old bug that was fixed or something? Thanks. 

    Yep, afaik, that included PA items. 

    Hope it's a bug/error, because that has always already been the hardest coupon for me to spend.

    It was the coupon for PA things, I used to buy interesting things with it.   If it could only be used on DAZ, that's a major change.

    I just tested it on carts with at least $25 of respectively old DAZ and old PA items. It didn't work on either of them. So test inconclusive.

    Some clarification from DAZ would be nice. Is this coupon still supposed to be valid for PA items?

    Presently no, but I have asked for clarification. 

  • Cris PalominoCris Palomino Posts: 12,455

    The structure sale should be working now.

  • DartanbeckDartanbeck Posts: 21,937
    edited August 1

    Premier $10 Off coupon is not working

    "Coupon Not Valid"

    Post edited by Dartanbeck on
  • danmast94danmast94 Posts: 132

    I've not been able to get any of the Premier coupons to work either. All saying "Coupon not valid"

  • DartanbeckDartanbeck Posts: 21,937

    Code worked for me now, except that now my cart is stuck in processing more after paying

  • DartanbeckDartanbeck Posts: 21,937

    Is there a way to save the cart if it never recuperates?

  • mnpalamnpala Posts: 69

    Dartanbeck said:

    Code worked for me now, except that now my cart is stuck in processing more after paying

    I have just played an order, used PayPal to pay and its been stuck in processing mode for the past hour I think. PayPal shows as payment taken.

    I'm worried that despite logging a call with the helpdesk, by the time they get back to me, the items I ordered will be back at full price.

  • garibaldiscat_92601f60b2garibaldiscat_92601f60b2 Posts: 23

    mnpala said:

    Dartanbeck said:

    Code worked for me now, except that now my cart is stuck in processing more after paying

    I have just played an order, used PayPal to pay and its been stuck in processing mode for the past hour I think. PayPal shows as payment taken.

    I'm worried that despite logging a call with the helpdesk, by the time they get back to me, the items I ordered will be back at full price.

    Same here and I am starting to get peeved.  Things always happen on weekends when there is nobody around.

  • Phoenix1966Phoenix1966 Posts: 1,835

    I submitted a ticket regarding PayPal and heard back already that they are aware of the problem and looking into it.

  • nonesuch00nonesuch00 Posts: 18,722
    edited August 1

    Nath said:

    Xellosz said:

    Nath said:

    nonesuch00 said:

    $10.00 Offof $25 Worth of Daz itemsCode: 08_25SAVE10Excludes New Releases, Gift Cards, FastGrab, licenses, & memberships. Cannot be used to discount items already owned

    OK, It is not August 1st, 20025 so I was trying my coupons. They won't work I think until 2:00 my time, midnight MST.

    My question is for the 08_25SAVE10, it says $25 of DAZ items. Is this new? I thought it used to include PA items if you had at least $10 of DAZ items in your cart so long as the total was $25 or more, so effectively the discount applies to only the DAZ portion. Am I wrong or is this an old bug that was fixed or something? Thanks. 

    Yep, afaik, that included PA items. 

    Hope it's a bug/error, because that has always already been the hardest coupon for me to spend.

    It was the coupon for PA things, I used to buy interesting things with it.   If it could only be used on DAZ, that's a major change.

    I just tested it on carts with at least $25 of respectively old DAZ and old PA items. It didn't work on either of them. So test inconclusive.

    Some clarification from DAZ would be nice. Is this coupon still supposed to be valid for PA items?

     

    Thanks for verifying the monthly SAVE10 coupon worked with PA items as well. It's also the coupon that is most likely to left on the table every month for me too as the new PA stuff is exempted and the old PA stuff, that I've not bought already, isn't on sale or I've forgotten about it.

    NONE of the coupons are working today!

    TEMP-DAZPLUS          ??? Doesn't WORK!

    08_25PREMIER            ??? Doesn't WORK!

     08_25SAVE10              ??? Doesn't WORK!

    08_25CHAR-BUNDLE ??? Doesn't WORK!

    I lost my chance to use the monthly coupons on the Christmas in July sale last night and now, with uninspiring prices, they still don't work. e.g. I've love to get the Willow 9 Bundle with my TEMP_DAZPLUS or 25SAVE10 monthly or 25PREMIER monthly coupon but does it work? No!

    Thanks. 

    Post edited by nonesuch00 on
  • nonesuch00nonesuch00 Posts: 18,722
    edited August 1

    OK, so it seems Jack Tomlinson has fixed the monthly coupons to work again but the TEMP-DAZPLUS coupon for today is not working for e.g., Willow 9 Character Bundle | Daz 3D 

    Post edited by nonesuch00 on
  • nonesuch00nonesuch00 Posts: 18,722
    edited August 1

    Cris Palomino said:

    Nath said:

    Xellosz said:

    Nath said:

    nonesuch00 said:

    $10.00 Offof $25 Worth of Daz itemsCode: 08_25SAVE10Excludes New Releases, Gift Cards, FastGrab, licenses, & memberships. Cannot be used to discount items already owned

    OK, It is not August 1st, 20025 so I was trying my coupons. They won't work I think until 2:00 my time, midnight MST.

    My question is for the 08_25SAVE10, it says $25 of DAZ items. Is this new? I thought it used to include PA items if you had at least $10 of DAZ items in your cart so long as the total was $25 or more, so effectively the discount applies to only the DAZ portion. Am I wrong or is this an old bug that was fixed or something? Thanks. 

    Yep, afaik, that included PA items. 

    Hope it's a bug/error, because that has always already been the hardest coupon for me to spend.

    It was the coupon for PA things, I used to buy interesting things with it.   If it could only be used on DAZ, that's a major change.

    I just tested it on carts with at least $25 of respectively old DAZ and old PA items. It didn't work on either of them. So test inconclusive.

    Some clarification from DAZ would be nice. Is this coupon still supposed to be valid for PA items?

    Presently no, but I have asked for clarification. 

     

    I just tested the 08_25SAVE10 and if for example I have $25 plus of old PA items and another $10 od DAZ Originals, the coupon doesn't give me the $10 discount, or any discount at all. It only does when I have $25 or more of DAZ Originals that are old enough to be not new. I don't know exactly when the SAVE10 coupon started disallowing the PA items but that is new terms for the DAZ Plus & DAZ Premier Club memberships.

    And I still can't get my TEMP-DAZPLUS coupon to work for Willow 9 Add-On Bundle | Daz 3D or Willow 9 Character Bundle | Daz 3D 

    As explained to me in another thread, the DAZ Plus or DAZ Premier members get the extra 20% off applied automatically to the DAZ Originals in their cart without applying the coupon: TEMP-DAZPLUS  

    Thanks! Everything works now then...it would be nice those if the note in the sales blub had said we members got the discount without needing to apply the coupon in the small print. It's ambiguous language.

    Post edited by nonesuch00 on
  • SilverGirlSilverGirl Posts: 2,826

    nonesuch00 said:

    $10.00 Offof $25 Worth of Daz itemsCode: 08_25SAVE10Excludes New Releases, Gift Cards, FastGrab, licenses, & memberships. Cannot be used to discount items already owned

    OK, It is not August 1st, 20025 so I was trying my coupons. They won't work I think until 2:00 my time, midnight MST.

    My question is for the 08_25SAVE10, it says $25 of DAZ items. Is this new? I thought it used to include PA items if you had at least $10 of DAZ items in your cart so long as the total was $25 or more, so effectively the discount applies to only the DAZ portion. Am I wrong or is this an old bug that was fixed or something? Thanks. 

    I seem to remember that verbiage on the coupon before (though of course can't prove it)... "DAZ items" = items sold in the DAZ store. They generally use "DAZ Originals" when they want to exclude PA items.

  • ElorElor Posts: 3,158

    nonesuch00 said:

    TEMP-DAZPLUS          ??? Doesn't WORK!

    Daz+ and Premier members don't need the coupon: the 20% extra discount is applied automatically.

  • ElorElor Posts: 3,158
    edited August 1

    nonesuch00 said:

    I just tested the 08_25SAVE10 and if for example I have $25 plus of old PA items and another $10 od DAZ Originals, the coupon doesn't give me the $10 discount, or any discount at all. It only does when I have $25 or more of DAZ Originals that are old enough to be not new. I don't know exactly when the SAVE10 coupon started disallowing the PA items but that is new terms for the DAZ Plus & DAZ Premier Club memberships.

    I added the costliest PA items currently available and the $10 out of $25 coupon did work on it.

    One important point: you need to have $25 of eligible products, so any new item's price must be added on top of those $25: as an example, if you have a new item costing around $10 (to get an extra discount), you need a $35 cart for the 10 out 25 coupon to work.

    Items who have a fixed price (in other words, items who have a discount that doesn't stack with other discounts) do count toward the $25 threshold from what I remember and should not waste part of the $10 reduction.

    Post edited by Elor on
  • nonesuch00nonesuch00 Posts: 18,722
    edited August 2

    Elor said:

    nonesuch00 said:

    I just tested the 08_25SAVE10 and if for example I have $25 plus of old PA items and another $10 od DAZ Originals, the coupon doesn't give me the $10 discount, or any discount at all. It only does when I have $25 or more of DAZ Originals that are old enough to be not new. I don't know exactly when the SAVE10 coupon started disallowing the PA items but that is new terms for the DAZ Plus & DAZ Premier Club memberships.

    I added the costliest PA items currently available and the $10 out of $25 coupon did work on it.

    One important point: you need to have $25 of eligible products, so any new item's price must be added on top of those $25: as an example, if you have a new item costing around $10 (to get an extra discount), you need a $35 cart for the 10 out 25 coupon to work.

    Items who have a fixed price (in other words, items who have a discount that doesn't stack with other discounts) do count toward the $25 threshold from what I remember and should not waste part of the $10 reduction.

    Oops, thanks, I messed up & had one item that was a new PA item, the DAZ Horse 2 to Horse 3 UVs for the DAZ Horse 2 coats. 

    Post edited by nonesuch00 on
  • NorthOf45NorthOf45 Posts: 5,691

    The Princess & The Hound promo:

    Explore the Depths - "Shop Now" button has a "genre=Sci-Fi" filter attached.

    Monarch's Guard - button has "View Wishlist" instead of whatever it should be, and it also has a "genre=Sci-Fi" filter .

This discussion has been closed.