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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • Cris PalominoCris Palomino Posts: 12,501

    danmast94 said:

    I'm seeing the same as caravelle. The Lauren Character Bundle is there but the Olympia Outfit also appears as one of the Premier Character Bundle options (even though the outfit isn't a bundle, let alone a charcater bundle)

    Can you please screenshot and clarify where you see this? 

  • ShadowdreamShadowdream Posts: 118
    Cris Palomino said:

    danmast94 said:

    I'm seeing the same as caravelle. The Lauren Character Bundle is there but the Olympia Outfit also appears as one of the Premier Character Bundle options (even though the outfit isn't a bundle, let alone a charcater bundle)

    Can you please screenshot and clarify where you see this? 

    Here you go. If you're in the page for the free character bundle selections for premier, there is an outfit listed among the options.
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  • CES3DCES3D Posts: 228

    According to the sales email from DAZ, two new character bundles were supposed to be added to the selection of free character bundles for Premier members. (*ss1)

    However, in reality, only the Lauryn 9 bundle has been added to the free character bundle page, and the Centaur 9 bundle has not been included. (*ss2)

    Additionally, the free character bundle page incorrectly includes "BW Faeryn Olympia Outfit For Genesis 9," which is not a character bundle.

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  • Cris PalominoCris Palomino Posts: 12,501

    Ok, I'll report this, thanks for the assistance.

  • HavosHavos Posts: 5,588

    With 4 "Hybrid" new releases in my cart, I am getting the additional 60% off the artist's stores, but not an extra 30% off items that are also in my wishlist. I do however get 30% off wishlist items that are not in the artist's stores. Are these not supposed to stack? The sale conditions do not mention this.

  • Cris PalominoCris Palomino Posts: 12,501

    Havos said:

    With 4 "Hybrid" new releases in my cart, I am getting the additional 60% off the artist's stores, but not an extra 30% off items that are also in my wishlist. I do however get 30% off wishlist items that are not in the artist's stores. Are these not supposed to stack? The sale conditions do not mention this.

    i believe they do not stack. 

  • AinmAinm Posts: 725

    Is there minimum pricing in this sale? I don't see that mentioned on the sales page, but a bunch of items are hitting my cart at $1.99, including DOs.

    Tokens do bring the prices down, though. I'm not at my computer right now so it's difficult to delve into, but the tokens may be brining some down from some price above the price in the cart (not seeing as much as 45% off the $1.99), at the price in the cart (some are at $1.10) and below the price in the cart (I've one sitting at 40c, which may actually be the correct price without a floor of $1.99).

  • ElorElor Posts: 3,232
    edited May 30

    Some items that are part of the new freebies are not free once added to my cart:

    And it's because they are also part of the grab bag from today's sale (when I added a new release, their prices went down to 2.99):

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    Post edited by Elor on
  • XelloszXellosz Posts: 855

    Some weekly free items are not free?

    https://www.daz3d.com/free-3d-models

    The cause of the problem was that they were included in the $ 5.99/$2.99 sale as well...

    Haley for Young Teen

    Prince Of Sands Textures

    After School Hangout Lights

    BWC Chair - Poses for Victoria 6 and Monique 6

     

  • ElorElor Posts: 3,232
    edited May 30

    Xellosz said:

    Some weekly free items are not free?

    https://www.daz3d.com/free-3d-models

    The cause of the problem was that they were included in the $ 5.99/$2.99 sale as well...

    Haley for Young Teen

    Prince Of Sands Textures

    After School Hangout Lights

    BWC Chair - Poses for Victoria 6 and Monique 6

    https://www.daz3d.com/blake-for-victoria-6 is also impacted.

    Post edited by Elor on
  • XelloszXellosz Posts: 855

    ps I already own some of the free items from the list, so there might be more items affected by this double sale bug.

    https://www.daz3d.com/free-3d-models  vs https://www.daz3d.com/grab-bag-shining-artists#index=0&order=popular^1&filtered=1

     

  • Cris PalominoCris Palomino Posts: 12,501

    I've reported the above and it's being looked at.

  • danmast94danmast94 Posts: 138
    edited May 30

    I'm not sure if this is an error, but the extra 10% off (for having both Shining and Hybrid new releases in cart) disappears if the Hybrid release is one of the 2 character bundles released yesterday and then I use the Premier coupon code to make the character bundle free. The Shining new release goes from 37% back down to 30% after I apply the code and make the character bundle free. The only requirement on the sale page is that they are both in the cart (no minimum pricing), and they are both in my cart.

    Post edited by danmast94 on
  • Cris PalominoCris Palomino Posts: 12,501

    The issues should be fixed now.

  • ElorElor Posts: 3,232

    All freebies are now free. Thank you :)

  • vwranglervwrangler Posts: 4,973

    The gift card part of Sunday's sale isn't working properly with regard to tokens. If you put in a new item from today's Shining sale and a gift card, the cart subtracts any tokens you might otherwise earn. I put in the Bulletproof Poses, which should have earned one token, and did when they were in the cart alone. When I put in the gift card, the tokens-earned counter reset to 0.

    I get that gift cards don't earn tokens, because you earn tokens when you spend the store credit, but it's not supposed to subtract them from the purchase of other items.

  • 3Ddreamer3Ddreamer Posts: 1,341

    I can confirm this - I am getting the same with the Backpack item. I just took a scene shot in case i need to raise a ticket.

  • Cris PalominoCris Palomino Posts: 12,501

    vwrangler said:

    The gift card part of Sunday's sale isn't working properly with regard to tokens. If you put in a new item from today's Shining sale and a gift card, the cart subtracts any tokens you might otherwise earn. I put in the Bulletproof Poses, which should have earned one token, and did when they were in the cart alone. When I put in the gift card, the tokens-earned counter reset to 0.

    I get that gift cards don't earn tokens, because you earn tokens when you spend the store credit, but it's not supposed to subtract them from the purchase of other items.

    I am reporting but would suggest a ticket. 

  • memcneil70memcneil70 Posts: 5,330

    3Ddreamer said:

    I can confirm this - I am getting the same with the Backpack item. I just took a scene shot in case i need to raise a ticket.

    I had the backpack in my cart from yesterday, added the gift card and my 1 token was removed also. Deleted the gift card and the token reappeared. Since my last Customer Service ticket for my membership hasn't been addressed after all these months, why should I think another ticket for tokens would be? There is nothing in the promos I can see that says adding the gift card nullifies any token accumulation. 

  • ElorElor Posts: 3,232
    edited June 1

    As far as I remember, it's just a visual bug but once the order is processed, the correct amount of tokens should be added.

    What I did just to be safe when it happened to me and what I would suggest doing too:

    1. A screenshot of the cart without the gift card, showing the amoung of tokens I was supposed to get.

    2. A screenshot with the gift card, to establish how many tokens were visually removed.

    In the end, neither were needed because I got the correct amount of tokens without having to open a ticket but it takes less than a minute to save the two screenshots, so better safe than sorry.

    Post edited by Elor on
  • 3Ddreamer3Ddreamer Posts: 1,341

    Yeah it was just a visability thing - I just checked out and when I checked I had the 1 token I'd earned. No need for my screenshot ;-)

  • nonesuch00nonesuch00 Posts: 18,748

    Why does my 06_25PREMIER not work on DAZ Originals products in the Outlet Store? 

  • JumbotronJumbotron Posts: 262

    nonesuch00 said:

    Why does my 06_25PREMIER not work on DAZ Originals products in the Outlet Store? 

    "Unless otherwise specified, no discounts, coupons, tokens, or other deals may be applied to Outlet Store Items".

    That's written in the Outlet store. As you can see, coupons can't be applied normally.

  • nonesuch00nonesuch00 Posts: 18,748

    Jumbotron said:

    nonesuch00 said:

    Why does my 06_25PREMIER not work on DAZ Originals products in the Outlet Store? 

    "Unless otherwise specified, no discounts, coupons, tokens, or other deals may be applied to Outlet Store Items".

    That's written in the Outlet store. As you can see, coupons can't be applied normally.

    OK, thank you. 

    LOL, well they should call it the "Unless otherwise specified, no discounts, coupons, tokens, or other deals may be applied to Outlet Store Items." Store then. I guess I'll search elsewhere to spend that coupon then.

  • ElorElor Posts: 3,232
    edited June 2

    The Daz+ for a Day item doesn't seem to trigger the extra 20% on Feature Artists Store:

    Cart without a D+fD item but with a New Release (which does trigger the 60% base discount):

    Cart with the D+fD, which should get an extra 20% discount (something like 68% if my napkin maths are right) on the FAS item. It does trigger the extra discount on the door buster (which is if I'm allowed to say so, a strange name for an item who is more on the busted side than on the buster side of things, discounts wise):

    https://www.daz3d.com/summer-member-sale#fas

    And a question: in previous sales, items from PAs who provided a Door buster or a Daz+ for a day items were more heavily discounted than items by PAs who didn't. So, is it intended for both Kookie99's and Colm Jackson's products including very recent ones to be included in the legacy category ?

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    Post edited by Elor on
  • ElorElor Posts: 3,232

    The View all artists link in the Feature Artists Store is leading to a list of products only made by Kookie99 and Colm Jackson:

    https://www.daz3d.com/summer-member-sale#fas

    https://www.daz3d.com/summer-starter-artists#index=0&order=popular^1&filtered=1

  • Cris PalominoCris Palomino Posts: 12,501
    edited June 2

    Elor said:

    The View all artists link in the Feature Artists Store is leading to a list of products only made by Kookie99 and Colm Jackson:

    https://www.daz3d.com/summer-member-sale#fas

    https://www.daz3d.com/summer-starter-artists#index=0&order=popular^1&filtered=1

    will report (all that you documented for us, I meant)

    Post edited by Cris Palomino on
  • caravellecaravelle Posts: 2,655
    edited June 2

    Normally it takes a while every day for the store to ‘settle down’. Today, however, I'm wondering why Daz+ and Premier members are being ‘generously’ offered last month's freebies - and not just in the store, but also in the newsletter. Uh... is this intentional, and if so, why?

    EDIT: Ah, I see: Offer expires June 2 at 23:59 MDT (UTC-6).

    Post edited by caravelle on
  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,818

    Correct, new ones will go out tomorrow.

  • caravellecaravelle Posts: 2,655

    Daz Jack Tomalin said:

    Correct, new ones will go out tomorrow.

    yes

This discussion has been closed.