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Filter Forge license key not recognized from DAZ?

KharmaKharma Posts: 3,214
in The Commons

I purchased FF through DAz yesterday and trying to install today but when I go to enter the Key from my serial number page it says it's invalid! Did anyone else have this issue and what is the solution?

Comments

  • Richard HaseltineRichard Haseltine Posts: 108,065

    It's in two parts - a user name, starting DAZ, and then the serial number in groups of five characters with a vertical bar between the two parts.

  • KharmaKharma Posts: 3,214

    ok here I was trying to put my name in that part...lol  Thanks Richard :)

  • peterbobpeterbob Posts: 22

    Sorry, i don't understand

    When i launch filter forge, it ask for name and licence key, but licence key too long

    What is name ? 66665_FilterForge9Mac ?

    What is key ? Serial key in my DAZ count is too long : DAZ-customer-9002|xxxx-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

    Filter forge licence.png
    354 x 154 - 19K
  • peterbobpeterbob Posts: 22

    I succeed !

    the name is what BEFOR the vertical bar

    the key is what after vertical bar

     

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