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Why do I have to pay more than advertised? and the coupon apply just adds full price to everything

gibson.johnny3gibson.johnny3 Posts: 25
edited December 1969 in The Commons

When I purchase something (Platinum member) I start of selecting items that are of good value. Put them in the cart as I add more products it all looks good in my basket. When I go to checkout and click for Paypal all the discounts are removed and the price skyrockets to the point it is full price no discount at all. If I decide to use my coupons which I usually avoid then it seems to be a given that it will occur. Now it seems to be common place Any ideas ???

Comments

  • fixmypcmikefixmypcmike Posts: 19,709
    edited December 1969

    It just turned midnight DAZ time, so yesterday's sales have ended.

  • gibson.johnny3gibson.johnny3 Posts: 25
    edited December 1969

    fixmypcmike said:
    It just turned midnight DAZ time, so yesterday's sales have ended.
    Thanks for the info. You would think once it was in cart and you are in middle of transaction it would hold for you. I am not meaning add it to cart and come back an hour later/day later as that would be an unreasonable expectation from the customers side. I was on the site for less than 3-4 minutes while I added what I knew I wanted from the wishlist. Even the last item added all the prices were still as advertised on discount. Between Daz and PayPal it changed to the point I was not even getting my usual PC membership discount.
  • fixmypcmikefixmypcmike Posts: 19,709
    edited December 1969

    gibson.johnny3 said:
    fixmypcmike said:
    It just turned midnight DAZ time, so yesterday's sales have ended.
    Thanks for the info. You would think once it was in cart and you are in middle of transaction it would hold for you. I am not meaning add it to cart and come back an hour later/day later as that would be an unreasonable expectation from the customers side. I was on the site for less than 3-4 minutes while I added what I knew I wanted from the wishlist. Even the last item added all the prices were still as advertised on discount. Between Daz and PayPal it changed to the point I was not even getting my usual PC membership discount.

    That sounds like something went wrong -- have you submitted a help ticket? I know someone else had a problem with Paypal charging more than what it was on DAZ and support fixed it immediately.

  • gibson.johnny3gibson.johnny3 Posts: 25
    edited December 1969

    fixmypcmike said:
    gibson.johnny3 said:
    fixmypcmike said:
    It just turned midnight DAZ time, so yesterday's sales have ended.
    Thanks for the info. You would think once it was in cart and you are in middle of transaction it would hold for you. I am not meaning add it to cart and come back an hour later/day later as that would be an unreasonable expectation from the customers side. I was on the site for less than 3-4 minutes while I added what I knew I wanted from the wishlist. Even the last item added all the prices were still as advertised on discount. Between Daz and PayPal it changed to the point I was not even getting my usual PC membership discount.

    That sounds like something went wrong -- have you submitted a help ticket? I know someone else had a problem with Paypal charging more than what it was on DAZ and support fixed it immediately.I think it is all swings and roundabouts I am a Reallusion iCloner freak and use the Daz figures in my animations because the quality is second to none, both the figures and the cloth. I just was curious as I copped it twice in 3 days so either I am shopping too much or I need to set my clock to Daz time. Both I think. A few weeks back Daz gave me two huge bundles in my freebies and I always get excellent pricing on here. To seek support or complain would not be the right thing to do and I purchased the main product as I needed it straight away, the others were thrown purely because of price and will be back again someday. I will notify them that this has occurred because it changed right in the middle of the transaction and my Daz-Paypal speed dial connection does miss a few steps in the process like now it's Confirm - Click ....... Your order was Successful with very little in between it would be very easy to commit to $60 and end up spending $500. I have noticed a few other comments regarding this on the forum since I posted this so it appears to be part of the system. Now I know :-) Thanks for your help

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