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Did the store (or at least the download manager server) just go belly up?

ncampncamp Posts: 345
edited December 1969 in The Commons

I was downloading a few new purchases when all of a sudden, I get an error message that I had lost the connection to the server. I got out of DIM and logged back in again. All of my new purchases were gone, and a lot of texture sets for items I don't own were in my Ready to Download Queue.

All the older items that I had not installed no longer show you.

Is any one else seeing this, or should I contact support?

ncamp

Comments

  • HoppittyHoppitty Posts: 475
    edited December 1969

    I'm having the same issue. Grabbed a couple things from the freebie page, went to install with DIM and the list of available items was odd. Logged out and back in, and now it shows a ton of stuff I don't even have (like Callie 6!).

  • AethyrAethyr Posts: 117
    edited December 1969

    Just filed a support request for this issue, came to the forum to see if anyone else was having the same problem.

    I'd just made an order and clicked the button to download the new products, got the message, and when I refreshed it seemingly logged me into someone else's account with a list of products I'd never bought. Restarting the install manager doesn't seem to help; it's clearly logging in, but there's a crossed wire somewhere and I'm getting somebody else's product library.

    Any mods around got a clue what's going on?

  • Charlie JudgeCharlie Judge Posts: 13,423
    edited December 1969

    Try again. Something sems to be going on with DIM. When I tried to login it did not recognize my account or password. Then on the second try it required me to accept the EULA. After accepting the EULA and restarting DIM again it came up OK and showed my new purchase.

  • Oso3DOso3D Posts: 15,098
    edited December 1969

    Yeah, let's not try to exploit this bug, guys. Daz is cool. :/

    And I submitted a ticket, too.

  • HoppittyHoppitty Posts: 475
    edited December 1969

    Mine seems to be working fine now.

  • ncampncamp Posts: 345
    edited May 2015

    Now I'm in someone else's library. Every time I log in I get different downloads (most of which I have not purchased).

    ncamp

    Edit: My files are back now!

    Post edited by ncamp on
  • Oso3DOso3D Posts: 15,098
    edited May 2015

    And my Smart Content system is utterly borked. NNNGH

    I can't even tell if anything got deleted. Everything is utterly futtered.

    Welp. Guess I'm not doing Daz stuff today. And right after spending a load of money on it, too.

    Post edited by Oso3D on
  • Charlie JudgeCharlie Judge Posts: 13,423
    edited December 1969

    Mine is now not working right either. It shows lots of downloads but not the one I purchased.

  • DAZ_BenDAZ_Ben Posts: 36
    edited December 1969

    I couldn't see anything weird in the database. I've flushed the DIM cache of all the posters in this thread.

    Let me know if you are still seeing incorrect items. =]

  • Charlie JudgeCharlie Judge Posts: 13,423
    edited May 2015

    DAZ_Ben said:
    I couldn't see anything weird in the database. I've flushed the DIM cache of all the posters in this thread.

    Let me know if you are still seeing incorrect items. =]
    My DIM now appears to be working correctly.

    Yeah, let's not try to exploit this bug, guys. Daz is cool. :/

    And I submitted a ticket, too.


    At one point there were over 1400 items available in my DIM but I didn't download and installed them. I wouldn't feel right about it and anyway I figured it wouldn't be legal to use them since I hadn't 'purchased' them.
    Post edited by Charlie Judge on
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