Mid-way through 2022 a new Sales Thread:Report Issues Here "There's Always Another Sale™"

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Comments

  • Sure but it would be even nicer if discounts were correct: I still get 63% off for Gen8-products in the Features Artists whereas it should be 71% off.

  • ISIKOLISIKOL Posts: 386

    hi guys...i have an issue with zeus war set...appearing in my order but doesnt install any files...only a 23mb file...i have already placeda ticket...any advise to solve this would be greatly appreciated!

  • Trying to report.

  • The wording for the stack up sale on https://www.daz3d.com/2022-premier-artist-festival is wrong.

    If this was true, my discount would be 32%. 8% for each day for 4 days.

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  • maikdeckermaikdecker Posts: 3,037

    Rod Wise Driggo said:

    Sure but it would be even nicer if discounts were correct: I still get 63% off for Gen8-products in the Features Artists whereas it should be 71% off.

    Seems the extra % off only work on some (!) older (!) DAZ Original (!) G8 items from the list. Too lazy if the same restrictions are true for the G3, G2 and V4 items

  • Jason Galterio said:

    The wording for the stack up sale on https://www.daz3d.com/2022-premier-artist-festival is wrong.

    If this was true, my discount would be 32%. 8% for each day for 4 days.

    Inquiry sent. 

  • If you do not seem to be seeign the correct stacking discount in your cart would you try an otherwise undiscounted but eligible item - mine is giving the correct discount there, so I wonder if there is some other issue.

  • ISIKOL said:

    hi guys...i have an issue with zeus war set...appearing in my order but doesnt install any files...only a 23mb file...i have already placeda ticket...any advise to solve this would be greatly appreciated!

    New purchase or purchased on release but only just tried to download?

  • LeticiaLeticia Posts: 126

    The '50% off featured artists' section on the page appears to have different links for the 'view all artist items' links at top and bottom.  The one at top is https://www.daz3d.com/celebrate-big-artist-deals

    The one at bottom is https://www.daz3d.com/best-of-the-best-artist-deal


    They both present different lists.

    The latter definitely does not appear to be giving correct pricing.  It definitely appears to be a bad link, probably copied over from another promotion.

  • LeticiaLeticia Posts: 126

    The former list appears to be closer, but something is still weird there, or it's too early in the morning and I can't math.  I have SP Hair 019 for Genesis 3 and 8 Females in my cart, as well as The Swashbuckler for Genesis 2 Female(s).  The hair should be getting either the Genesis 8 or Genesis 3 figure discount.  The swashbucker outfit should be getting the genesis 2 discount.  They should be at a base of 60% off with two in the cart..  I have 14% stack-up savings right now.

     

    I am seeing the hair at 64% off in my cart.  15% (Assume the later generation pricing applies) of 40% is 6% so before stack up I should be seeing 66%.   With stack-up, it should push it to 70% off.  Even if it wasn't getting any kind of a generational discount, 14% of 40% is 5.6 so nothing should be showing as lower than 65%.  Everything else I have in my cart falls into the 'probably no generational discount' and is also at 64%.

    I am seeing the outfit at 75% off.  This would appear to be correct with stackup, approximately. So some of them appear to be as advertised and getting the stackup.

  • maraichmaraich Posts: 494

    Based on my limited testing, it appears that the extra percentage off is working with two in the cart, but the stack-up bonus isn't applying. I used the Bone Minion for Generation 4 Poses and the Mega Terrain: Sand Dunes for my experiment. I didn't go into nearly as much testing as Leticia.

  • Simple example:

    Featured Artist Stores are supposed to provide 60% off (for 2+ products), 15% off (for Gen8) and the streak discount (in my case 14%). According to DAZ math 71% in total.
    I have two products from the Featured Artist Stores in cart:
    > dForce Beauty Suit for G8F
    > dForce Aranka Polo Dress for G8F
    Both show only 63% off in cart

    Correct discounts would be really appreciated!

  • James_HJames_H Posts: 1,091

    I have a banner for 'special items' (https://www.daz3d.com/2022-premier-artist-festival#special-items) which appears on some pages but not others; but there are no special items and the link puts me between sections on today's page. Is this supposed to make any sense?

  • MelanieLMelanieL Posts: 7,722

    Well the PA deals have definitely been messed up.

    I attach a sample cart. The first two items (Bone Minion and Hui Hair) both come from the "Featured Artist Stores" section which are supposed to give 60% off for 2+ less 6% stacking less 15% for Gen8 items. -  in the cart they are only giving me the 60% and the stacking 6% i.e. approx 62% off,

    The second two items come from the "Additional Artist Stores" section. These are only supposed to give 60% off for 2+ less my 6% stacking. But they are actually giving the extra 15% off Gen8 and 20% off Gen3.

    So it appears that the two parts of the sale have been illiogically switched round - i.e. better deals for "Additional" artists than for "Featured" ones!

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  • NorthOf45NorthOf45 Posts: 5,691
    edited September 2022

    James_H said:

    I have a banner for 'special items' (https://www.daz3d.com/2022-premier-artist-festival#special-items) which appears on some pages but not others; but there are no special items and the link puts me between sections on today's page. Is this supposed to make any sense?

    There is a section called:

    50% OFF Special Items

    Get 60% OFF* when you buy any 2+

     The accompanying button leads to this store area. (Basically all the "Pro" Bundles for MilGen 4, Genesis, G2, G3 and G8)

    Post edited by NorthOf45 on
  • maraichmaraich Posts: 494

    Well, hopefully they'll get this mess fixed and extend it into tomorrow since I expect they'll lose a lot of sales from folks not seeing the full discount in their carts.

  • MelanieL said:

    Well the PA deals have definitely been messed up.

    I attach a sample cart. The first two items (Bone Minion and Hui Hair) both come from the "Featured Artist Stores" section which are supposed to give 60% off for 2+ less 6% stacking less 15% for Gen8 items. -  in the cart they are only giving me the 60% and the stacking 6% i.e. approx 62% off,

    They are 8.1, not 8, which might be the difference

    The second two items come from the "Additional Artist Stores" section. These are only supposed to give 60% off for 2+ less my 6% stacking. But they are actually giving the extra 15% off Gen8 and 20% off Gen3.

    So it appears that the two parts of the sale have been illiogically switched round - i.e. better deals for "Additional" artists than for "Featured" ones!

  • maraichmaraich Posts: 494

    I don't think that's it. I just had it narrow things down to 8.0 only, and Bone Minion comes up under that. I placed it and the wizard staffs, which also come up under 8.0, and I get a total of 60% off. I don't see that my stack-up is being applied, and the extra for having 2 or more items in the cart for Genesis 8.0 isn't applying either.

    Now... if I put two purely Gen 3 items in the cart, it seems to work. If I add back in the Gen 4 Bone Minion bundle, that doesn't work. My new theory is that if the item works with more than one generation of Genesis, the system doesn't know quite what to do with it and screws up the discount.

  • maraich said:

    I don't think that's it. I just had it narrow things down to 8.0 only, and Bone Minion comes up under that. I placed it and the wizard staffs, which also come up under 8.0, and I get a total of 60% off. I don't see that my stack-up is being applied, and the extra for having 2 or more items in the cart for Genesis 8.0 isn't applying either.

    Now... if I put two purely Gen 3 items in the cart, it seems to work. If I add back in the Gen 4 Bone Minion bundle, that doesn't work. My new theory is that if the item works with more than one generation of Genesis, the system doesn't know quite what to do with it and screws up the discount.

    I'm having a look, and will report this if it doesn't seem to be working.

  • I don't see a Bone Minion that is purely 8, not 8 and 8.1. The most obvious hit on Wizard Staffs is also 8.1 rather than 8. If I try items that are just 8 they show the expected discounts (base plus extra for 8 plus stacking).

  • The coupon code "2022-FEST" to "get 80% Off 1 Select Amazing items when you buy any Debut New Release" is not working for me.

    I've been trying for a while now, but the shopping cart keeps saying that the coupon code is not valid.

     

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  • maraichmaraich Posts: 494

    Richard Haseltine said:

    I don't see a Bone Minion that is purely 8, not 8 and 8.1. The most obvious hit on Wizard Staffs is also 8.1 rather than 8. If I try items that are just 8 they show the expected discounts (base plus extra for 8 plus stacking).

    I'm referring to the Bone Minion for Generation 4 Poses Bundle (https://www.daz3d.com/bone-minion-for-generation-4-poses-bundle). And this is what I'm saying; if you use the filter to display 8.0 items, some of those items will also apply to 8.1. In the case of the Bone Minion bundle, it works with several generations (in fact it comes up if you use the Michael and/or Victoria 4 filter), but it's defaulting to a discount for 8.1.

    The customer shouldn't have to analyze that precisely what discount to expect. And I still don't see that I'm getting my 6% stack-up discount off the total of the cart. I'm getting 60% off two "hybrid" items and no additional discount off of the cart total.

     

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  • SemicharmSemicharm Posts: 383
    edited September 2022

    Was there a change to the way the Daz+ coupons work or is this a glitch? The monthly daz+ coupon usually is applied to the in-cart sales price after all other discounts are accounted for. For some reason, it's now getting applied to the sales price on the item page before any cart discounts. Instead of getting $6 off, it effectively gets cut down to $3.30 off. I know some of the other discounts stack differently while I was away from the "club", but I didn't have this problem last month.

     

    Post edited by Semicharm on
  • maraichmaraich Posts: 494

    Do you have one of the free items in the cart? That can screw up the monthly coupon.

  • tsroemitsroemi Posts: 3,472

    Richard Haseltine said:

    I don't see a Bone Minion that is purely 8, not 8 and 8.1. The most obvious hit on Wizard Staffs is also 8.1 rather than 8. If I try items that are just 8 they show the expected discounts (base plus extra for 8 plus stacking).

    Hi Richard, I also tried with a product from the proper list that is marked "for Genesis 8 (https://www.daz3d.com/dforce-beauty-suit-for-genesis-8-females), and it still gets only 63% discount. So this is definitely not working. Also, isn't this like, awfully nitpicky - Genesis 8, but not 8.1?

    I guess I'll be dumping the cart, was already bitterly disappointed when the cool donkey required the Horse Pro Bundle. Not such a great start, it seems ... For me at least.

  • maraich said:

    Do you have one of the free items in the cart? That can screw up the monthly coupon.

    Yeah, I'm aware of that. In trying to figure out the issue, I took the coupon off, emptied the cart, added just one sales item, then applied the coupon. It only took $3.30 off the in cart price. Occasionally, dumping everything and starting over was the only way to sort out a cart page glitch. Nope, same price. The only way the math works out is if the $6 is taken off the item sales price before any in-cart discounts.

  • My streaking discount is broken as well.

     

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  • maraich said:

    Richard Haseltine said:

    I don't see a Bone Minion that is purely 8, not 8 and 8.1. The most obvious hit on Wizard Staffs is also 8.1 rather than 8. If I try items that are just 8 they show the expected discounts (base plus extra for 8 plus stacking).

    I'm referring to the Bone Minion for Generation 4 Poses Bundle (https://www.daz3d.com/bone-minion-for-generation-4-poses-bundle). And this is what I'm saying; if you use the filter to display 8.0 items, some of those items will also apply to 8.1. In the case of the Bone Minion bundle, it works with several generations (in fact it comes up if you use the Michael and/or Victoria 4 filter), but it's defaulting to a discount for 8.1.

    The customer shouldn't have to analyze that precisely what discount to expect. And I still don't see that I'm getting my 6% stack-up discount off the total of the cart. I'm getting 60% off two "hybrid" items and no additional discount off of the cart total.

    I don't know why yours is failing to aply the stacking, it is working for me on that cart (with an 8% discount). All I can suggest is opening a support ticket.

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  • tsroemi said:

    Richard Haseltine said:

    I don't see a Bone Minion that is purely 8, not 8 and 8.1. The most obvious hit on Wizard Staffs is also 8.1 rather than 8. If I try items that are just 8 they show the expected discounts (base plus extra for 8 plus stacking).

    Hi Richard, I also tried with a product from the proper list that is marked "for Genesis 8 (https://www.daz3d.com/dforce-beauty-suit-for-genesis-8-females), and it still gets only 63% discount. So this is definitely not working. Also, isn't this like, awfully nitpicky - Genesis 8, but not 8.1?

    I guess I'll be dumping the cart, was already bitterly disappointed when the cool donkey required the Horse Pro Bundle. Not such a great start, it seems ... For me at least.

    It does list 8.1 in the compatible figures section, I don't know how theya re picking. I've sent in a query

  • Thanks. Just going to skip buying anything that the discount would apply to.

This discussion has been closed.