Unable to load genesis 8 female model

Hi I'm new to Daz. I downloaded it a year ago but never used it until 4 days ago when I wanted to give it a second chanche. So I updated it to the latest version and downloaded a new model that I manually installed. Problem is that I cant load the model because I keep getting this error. I've tried to reinstall genesis 8, and the whole Daz multiple times, but nothing. I also made sure that the directory under the "Content Directory Manager" was in the proper position (C:/User/Public/Documents/My DAZ 3D Library) but still nothing. I'm beyond frustrated so if anybody knows how to solve this, it would be really appreciated