Sales thread: Report Issues Here. & "There's Always Another Sale™"

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  • 3Diva3Diva Posts: 11,970
    3Diva said:

    Is it just me or are there an extraordinary amount of Read Me's missing lately? I look up Read Mes a LOT to find out exactly where they are in the Daz Studio file structure (Smart Content doesn't work for me) and just about every other product I look up I get a blank Read Me page like this: http://docs.daz3d.com/doku.php/public/read_me/index/57695/start

    Newer products, older products, it doesn't matter - so many of them are missing the Read Mes. Is anyone else finding this to be the case, or have just been getting super unlucky and just happen to keep finding the rare ones without read mes?

    That particular page (Wonders of Nature) is showing up fine for me, assuming you just mean the page in the product index that has folder into and so on.

    That infernal "this is a placeholder" page pops up so much lately, even when the Read Me actually is there. A good swift kick in the refresh once or twice usually clears it out, for whatever reason.

    Yeah, it's working now. When I linked it it was that "This is a Placeholder" page. So many of the Read Mes I've gone to recently say that. So refreshing a few times would fix it then? I didn't even know that was a thing. 

  • Cora ReginaCora Regina Posts: 731
    edited October 2020
    3Diva said:
    3Diva said:

    Is it just me or are there an extraordinary amount of Read Me's missing lately? I look up Read Mes a LOT to find out exactly where they are in the Daz Studio file structure (Smart Content doesn't work for me) and just about every other product I look up I get a blank Read Me page like this: http://docs.daz3d.com/doku.php/public/read_me/index/57695/start

    Newer products, older products, it doesn't matter - so many of them are missing the Read Mes. Is anyone else finding this to be the case, or have just been getting super unlucky and just happen to keep finding the rare ones without read mes?

    That particular page (Wonders of Nature) is showing up fine for me, assuming you just mean the page in the product index that has folder into and so on.

    That infernal "this is a placeholder" page pops up so much lately, even when the Read Me actually is there. A good swift kick in the refresh once or twice usually clears it out, for whatever reason.

    Yeah, it's working now. When I linked it it was that "This is a Placeholder" page. So many of the Read Mes I've gone to recently say that. So refreshing a few times would fix it then? I didn't even know that was a thing. 

    Oh, I absolutely believe it. I've gotten those so many times, immediately hit refresh, and poof! There it is.

    Any time the dread "This is a Placeholder" turns up now, which is usually a few times a day at least, I hit refresh until it goes away. Usually once is enough, sometimes twice. I know exactly nothing about how those pages are served and what would cause the placeholder to be delivered instead of the actual Read Me, but for whatever reason refreshing does seem to clear the problem out.

    I'm not sure if the new software being put into place will touch that part of things, but man, it sure would be nice if it did. Even an easy fix costs time and results in frustration when you have to do it constantly.

    Post edited by Cora Regina on
  • 3Diva3Diva Posts: 11,970
    3Diva said:
    3Diva said:

    Is it just me or are there an extraordinary amount of Read Me's missing lately? I look up Read Mes a LOT to find out exactly where they are in the Daz Studio file structure (Smart Content doesn't work for me) and just about every other product I look up I get a blank Read Me page like this: http://docs.daz3d.com/doku.php/public/read_me/index/57695/start

    Newer products, older products, it doesn't matter - so many of them are missing the Read Mes. Is anyone else finding this to be the case, or have just been getting super unlucky and just happen to keep finding the rare ones without read mes?

    That particular page (Wonders of Nature) is showing up fine for me, assuming you just mean the page in the product index that has folder into and so on.

    That infernal "this is a placeholder" page pops up so much lately, even when the Read Me actually is there. A good swift kick in the refresh once or twice usually clears it out, for whatever reason.

    Yeah, it's working now. When I linked it it was that "This is a Placeholder" page. So many of the Read Mes I've gone to recently say that. So refreshing a few times would fix it then? I didn't even know that was a thing. 

    Oh, I absolutely believe it. I've gotten those so many times, immediately hit refresh, and poof! There it is.

    Any time the dread "This is a Placeholder" turns up now, which is usually a few times a day at least, I hit refresh until it goes away. Usually once is enough, sometimes twice. I know exactly nothing about how those pages are served and what would cause the placeholder to be delivered instead of the actual Read Me, but for whatever reason refreshing does seem to clear the problem out.

    I'm not sure if the new software being put into place will touch that part of things, but man, it sure would be nice if it did. Even an easy fix costs time and results in frustration when you have to do it constantly.

    Thank you, it's great to know that refreshing fixes it! I'll definitely try that next time. That's a relief that they're still there. It's been difficult to find the products without the Read Me. 

  • TaozTaoz Posts: 10,249
    edited October 2020

    Store suddenly turned over 6 minutes before midnight and all discounts in cart lost.  Not the first time that has happened. 

    Post edited by Taoz on
  • Fae3DFae3D Posts: 2,842

    Will this is a first.  I saw the new banner for the sale page, but clicking it still took me to yesterday's sale.  But then, it switched back to yesterday's banner again (still yesterday's sale)!  So I think we made negative progress...

  • 31415926543141592654 Posts: 975
    edited October 2020

    Well ... much of the store has turned over for me. As a PC+ member I am getting the 15% discount on a gift card, but no extra discount with a new item in the cart. I assume that is not how it should be.

    EDIT:  the discount either kicked in or works with one of yesterdays products.

    Post edited by 3141592654 on
  • Well ... much of the store has turned over for me. As a PC+ member I am getting the 15% discount on a gift card, but no extra discount with a new item in the cart. I assume that is not how it should be.

    EDIT:  the discount either kicked in or works with one of yesterdays products.

    It works for me when I include the Post Apocalyptic Truck (which was Debut yeterday), but not when I include Grand Staircase 2020 (which is Debut today).

    Everything in the Debut section apart from Grand Staircase 2020 and the Neroli hair is from yesterday. The spotlight item also has not changed, but the PFAD page has finally turned over.

  • Fae3DFae3D Posts: 2,842

    I'm only seeing two new items today, the Stairs and the dforce Neroli Hair, is that right?  And they're both PC Items?

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,042

    I'm only seeing two new items today, the Stairs and the dforce Neroli Hair, is that right?  And they're both PC Items?

    yeah same here but I am in the backwater downunder where Cloudflare lags

  • Same here, 2 new PC+, the PC+ for a day-Section is also updated but does not hold much for me today.

    One big question: Want to finally get "Rural Chateau I+II / Bundle". Is available via friends of the sale today. Does anybody know whether this was PC+ for a day in the past. Want to avoid getting it today for approx. 60% off and finding it under 2 bucks later the week. 

  • Fae3DFae3D Posts: 2,842

    I'm only seeing two new items today, the Stairs and the dforce Neroli Hair, is that right?  And they're both PC Items?

    yeah same here but I am in the backwater downunder where Cloudflare lags

    Huh, well, ok then.  They're both nice items, so onto the wishlist they go!  I guess it's just a "slow" day today.  Maybe that's to help them get things back on track?  I know they've had an awful time with this sale, I really hope the upcoming holiday sales don't cause them so many issues. 

  • NathNath Posts: 2,941

    I'm only seeing two new items today, the Stairs and the dforce Neroli Hair, is that right?  And they're both PC Items?

    yeah same here but I am in the backwater downunder where Cloudflare lags

    Only those two items in Europe as well - and the sale page shows those two and yesterday's items as Debut New, as well as today's splash screen, so it looks as if things have definitely changed over, and this is it.

  • Same here, 2 new PC+, the PC+ for a day-Section is also updated but does not hold much for me today.

    One big question: Want to finally get "Rural Chateau I+II / Bundle". Is available via friends of the sale today. Does anybody know whether this was PC+ for a day in the past. Want to avoid getting it today for approx. 60% off and finding it under 2 bucks later the week. 

    Lowest price I'm seeing for it in the past year has been $9.99, on 2/14 and 5/11.

    Then again, the same can be said for Sacrament, which was PFAD yesterday. Though, Sacrament has two add-ons as part of this week's PC+ bundle.

  • I'm only seeing two new items today, the Stairs and the dforce Neroli Hair, is that right?  And they're both PC Items?

    yeah same here but I am in the backwater downunder where Cloudflare lags

    Same in North Central Kentucky.

    I wish things would hurry up and get sorted, I want to finalize my cart and check out. I used to wait until later but DAZ has very thoroughly broken any trust I once had that what's available now, will be available when I wake up.

  • Same here, 2 new PC+, the PC+ for a day-Section is also updated but does not hold much for me today.

    One big question: Want to finally get "Rural Chateau I+II / Bundle". Is available via friends of the sale today. Does anybody know whether this was PC+ for a day in the past. Want to avoid getting it today for approx. 60% off and finding it under 2 bucks later the week. 

    According to @ati s DAZ browser plugin, the best price for the bundle was $9.99, in late May 2020. 

  • Same here, 2 new PC+, the PC+ for a day-Section is also updated but does not hold much for me today.

    One big question: Want to finally get "Rural Chateau I+II / Bundle". Is available via friends of the sale today. Does anybody know whether this was PC+ for a day in the past. Want to avoid getting it today for approx. 60% off and finding it under 2 bucks later the week. 

    Lowest price I'm seeing for it in the past year has been $9.99, on 2/14 and 5/11.

    Then again, the same can be said for Sacrament, which was PFAD yesterday. Though, Sacrament has two add-ons as part of this week's PC+ bundle.

    Yep. Got Sacrament yesterday as PFAD plus the iray add-ons with the bundle. Now for "Rural Chateau" I've got basically all add-ons, textures and such yesterday with the extra 70% on selected PC+ including Rural Chateau III. Only things missing now are RC I & II. And I would hate it big time to see them as PFAD within the month if I purchase today - have the bundle in the cart for $18 with 55% off - which also seems wrong as new items and PC+ membership should award two times extra 10% of on the 50% base.

  • The two new items do not discount correctly. Only the discount shown on the product page is applied in the cart, not the 15% extra for PC+ members. In addition, those two items do not trigger any discount in the cart; adding any of yesterday's debut do apply the correct discount.

  • Cora ReginaCora Regina Posts: 731
    edited October 2020

    Same here, 2 new PC+, the PC+ for a day-Section is also updated but does not hold much for me today.

    One big question: Want to finally get "Rural Chateau I+II / Bundle". Is available via friends of the sale today. Does anybody know whether this was PC+ for a day in the past. Want to avoid getting it today for approx. 60% off and finding it under 2 bucks later the week. 

    Lowest price I'm seeing for it in the past year has been $9.99, on 2/14 and 5/11.

    Then again, the same can be said for Sacrament, which was PFAD yesterday. Though, Sacrament has two add-ons as part of this week's PC+ bundle.

    Yep. Got Sacrament yesterday as PFAD plus the iray add-ons with the bundle. Now for "Rural Chateau" I've got basically all add-ons, textures and such yesterday with the extra 70% on selected PC+ including Rural Chateau III. Only things missing now are RC I & II. And I would hate it big time to see them as PFAD within the month if I purchase today - have the bundle in the cart for $18 with 55% off - which also seems wrong as new items and PC+ membership should award two times extra 10% of on the 50% base.

    Agreed, it has me curious whether that was specifically related to the bundle or whether there's a chance we could see the Rural Chateau one appear later.

    Also the new items are super screwed up right now. Only two new Debut items and neither of them work for discounts, but adding the items from yesterday that are still listed in the Debut section (which is everything except those two PC+ things), does.

    Sort of, anyway. Two of them bring the Rural Chateau bundle to 59% off, apply the proper discount to PFAD items, and do absolutely nothing for the Select PC+ items (even with the carted number being within the limit).

    Post edited by Cora Regina on
  • doubledeviantdoubledeviant Posts: 1,314
    edited October 2020

    The two new items do not discount correctly. Only the discount shown on the product page is applied in the cart, not the 15% extra for PC+ members. In addition, those two items do not trigger any discount in the cart; adding any of yesterday's debut do apply the correct discount.

    Came to report the same. Not getting the extra 15% off for PC+ members; not activating the extra discounts for PFAD and Category Sales; not activating the Classic PC+ Items offer.
    Post edited by doubledeviant on
  • WendyLuvsCatzWendyLuvsCatz Posts: 40,042

    the BYOB didn't discount either

  •  

    One big question: Want to finally get "Rural Chateau I+II / Bundle". Is available via friends of the sale today. Does anybody know whether this was PC+ for a day in the past. Want to avoid getting it today for approx. 60% off and finding it under 2 bucks later the week. 

    Lowest price I'm seeing for it in the past year has been $9.99, on 2/14 and 5/11.

    Then again, the same can be said for Sacrament, which was PFAD yesterday. Though, Sacrament has two add-ons as part of this week's PC+ bundle.

    Yep. Got Sacrament yesterday as PFAD plus the iray add-ons with the bundle. Now for "Rural Chateau" I've got basically all add-ons, textures and such yesterday with the extra 70% on selected PC+ including Rural Chateau III. Only things missing now are RC I & II. And I would hate it big time to see them as PFAD within the month if I purchase today - have the bundle in the cart for $18 with 55% off - which also seems wrong as new items and PC+ membership should award two times extra 10% of on the 50% base.

    I never got the extra 70% off thing to work correctly yesterday.  There were only two things I wanted, which were at 60% already, and they were at 64% off in the cart, so I tossed them.

  • Cris PalominoCris Palomino Posts: 12,450

    We are in process of fixing things so things may not work as expected for a few.

  • Cris PalominoCris Palomino Posts: 12,450
    edited October 2020

    New and still new should be fixed now.

    BYOB discounts properly, too.

    Post edited by Cris Palomino on
  • Discounts seem to work. Regarding fixing of new and still new: Only two new items today? No new spotlight item?

  • Cris PalominoCris Palomino Posts: 12,450

    No, not tonight.

  • caravellecaravelle Posts: 2,648
    edited October 2020

    'FWSA Kheiron HD for Genesis 3 Male': Download failed, all others (5 items) are ok.

    EDIT: Kheiron downloaded; thank you!

    Post edited by caravelle on
  • Well, strange sale day with adding just two new PC+ and having most of the page unchanged. The Neroli hair I will definitely get, but can wait until tomorrow. So I'll leave the two PFAD items I had in mind alone and hope that Rural Chateau will be still in Friends of the Sale tomorrow or even make it to PFAD. And if not, there is always another sale ;-)

  • Well, strange sale day with adding just two new PC+ and having most of the page unchanged. The Neroli hair I will definitely get, but can wait until tomorrow. So I'll leave the two PFAD items I had in mind alone and hope that Rural Chateau will be still in Friends of the Sale tomorrow or even make it to PFAD. And if not, there is always another sale ;-)

    On the other hand, it will give the guys some time to breath, given the cartload of issues they had to deal with the days (and weeks) before. 

  • ChoholeChohole Posts: 33,604

    We have been asked to post this 


    "One of our upstream providers is having some intermittent service issues resulting in some downloads failing to download at times. We are working with them to resolve it as quickly as we can and appreciate your patience."
  • arbee999arbee999 Posts: 104

    New one (I think smiley) - My PayPal checkout is stuck in a spin - been more than five minutes now

This discussion has been closed.