PAs... Please hold off on the 8k textures...

135

Comments

  • MalandarMalandar Posts: 776
    Chohole said:
    Malandar said:

    Okay, I have made my decision since I obviously don't have the system to use it I am returning it, how do I go about returning something, I don't think I have ever returned anything.

    https://helpdaz.zendesk.com/hc/en-us/articles/115003500163-What-is-Daz3D-s-refund-policy-
     

    Use the Contact Us button (at the bottom of each page)  and file a support ticket, specifying Refund Request from the drop down list.   Make sure you state how you want the refund paid,  either returned to the method used or added to your Store Credit.

     

    Leana said:
    Malandar said:

    Okay, I have made my decision since I obviously don't have the system to use it I am returning it, how do I go about returning something, I don't think I have ever returned anything.

    Open a support ticket here: https://helpdaz.zendesk.com/hc/en-us/requests/new

    Use the "sign in" button in the corner so the system recognises you first.

    Select "refund request" as type and send it to Sales support, tell them what order and/or product you want a refund on. Default refund method is store credit, but IIRC you can ask for a refund on your payment method.

    Thanks, Done.

  • GreeboGreebo Posts: 164
    edited October 2020
    Jabba said:

    In game development, you often have LOD versions of the same asset... LOD = Level Of Detail

    This is the stage we're getting to in DAZ because creators are keen to explore the cutting edge while many of the customers do not have the latest super computers.

    This is very true, and the PA's that ignore it often lose sales because Joe Average's machine cannot cope with the PA's over-kill products:
    Once bitten etc...
    Also, why dont the PA's buy the Scene Optimizer products and DAZ can package the mid sized textures in a sepperate download zip?
    If that's too much work for the PA - Well, there's always the 30 day money back Garrentee...

    Post edited by Greebo on
  • MalandarMalandar Posts: 776
    Greebo said:
    Jabba said:

    In game development, you often have LOD versions of the same asset... LOD = Level Of Detail

    This is the stage we're getting to in DAZ because creators are keen to explore the cutting edge while many of the customers do not have the latest super computers.

    This is very true, and the PA's that ignore it often lose sales because Joe Average's machine cannot cope with the PA's over-kill products:
    Once bitten etc...
    Also, why dont the PA's buy the Scene Optimizer products and DAZ can package the mid sized textures in a sepperate download zip?
    If that's too much work for the PA - Well, there's always the 30 day money back Garrentee...

    Which I just took advantage of.

  • LeanaLeana Posts: 12,766
    edited October 2020
    Greebo said:
    Jabba said:

    In game development, you often have LOD versions of the same asset... LOD = Level Of Detail

    This is the stage we're getting to in DAZ because creators are keen to explore the cutting edge while many of the customers do not have the latest super computers.

    This is very true, and the PA's that ignore it often lose sales because Joe Average's machine cannot cope with the PA's over-kill products:
    Once bitten etc...
    Also, why dont the PA's buy the Scene Optimizer products and DAZ can package the mid sized textures in a sepperate download zip?
    If that's too much work for the PA - Well, there's always the 30 day money back Garrentee...

    The PA would need to provide way more than the mid sized textures, they would need to include a second version of each prop / figure / scene / preset included using those textures, or at least presets for each item to apply the mid sized textures (but with that option some customers would still complain that they have to apply those and it takes time, so they won't buy it). 

    So yes, that means way more work for the PA, and I doubt customers would want to pay more for that extra time or that the difference in purchase numbers would be enough to offset it.

    Post edited by Leana on
  • AJ2112AJ2112 Posts: 1,417
    edited October 2020

    I had major issues with PAZ, posted 2 threads on comp freeze up issue, I tried everything, removing all maps, etc.....  Regardless, the product was to much for my comp to handle, returned for refund.  Individual prop items work, such as Paz Block 02, 03, etc....   Individual items work.  The complete set does not.  When I would load the entire scene set, I would delete what's not in view, and had to practically remove every item in the set, for my comp to not crash, but then the product is useless or completely white.  Don't know what the issues were, but I believe majority of the issue was 640 textures !!!!  Even when I removed ground 8K, did not work.  A few years ago, when The philosopher introduced Planet earth, I purchased.

    • Material Presets:
      • 32K Earth Preset
      • 16K Earth Preset
      • 8K Earth Preset
    • Textures Include:
      • 14 Texture Maps (2048 x 2048 to 43200 x 21600

    Planet earth works 8K.  But it was only one prop, 16K my comp struggled but works and 32K crashed my system.  Same system I am using for PAZ,.  Amd 8 core, 1080FTW, 32GB ram.

    Another product I purchased stones and structures with 8K texture maps, my comp struggled, but I was able to make it work, removing additional items not in camera view.  But with PAZ nothing seemed to work.  Iray preview was non existent for 10 minutes and sometimes not work at all - crash. 

    Before I reached 100% cpu/memory, I'd end task in task manager.  I would have to remove all maps, for Iray preview to work, show all white surfaces, so I believe the issue is more then just textures maps. 

    Wasn't disappointed in the product itself, which is fabulous, I was disappointed I couldn't use.  First prop I ever had any issues with, and I've purchased some intense scene props, from a few PA's, I was hesitant in purchasing Stonemason products, but to my surprise they all work, and I have quite a few, Lol !!!! 

    So, I agree with Malandar, PA's should create models for mass majority of 3D content users, not for those with $10K comp systems, dual Titan graphics cards, 64 core processors, etc....  Most of us struggle to purchase content at Daz store, and have to wait for massive sales, sorting through wishlst, Lol !!!!

    Post edited by AJ2112 on
  • lilweeplilweep Posts: 2,746
    Jabba said:

    In game development, you often have LOD versions of the same asset... LOD = Level Of Detail

    This is the stage we're getting to in DAZ because creators are keen to explore the cutting edge while many of the customers do not have the latest super computers.

    Supposedly Daz has this for meshes. http://docs.daz3d.com/doku.php/artzone/pub/software/lod/start but not for textures..

    For textures, they could just have a high res texture or low res texture material preset.  This is what Red Crow Inn has. https://www.daz3d.com/rog-red-crow-inn

  • kyoto kidkyoto kid Posts: 41,861
    edited October 2020

    ...I have old hardware here that grumbles at 4K textures (don't even have any 4K displays). I cannot afford to build a totally new "SOTA" rig capable of dealing with 8K textures (unless I get some sort of windfall) as I am on a fixed income.  Yeah there is the Scene Optimiser butit has its limits.  Fine for reducing 4K textures to somethign manageable on my system, but 8k?

    I had the above mentioned product on the wishlist and deleted it after reading about it in another thread.  Sad, because it fits so well with the illustration work I do and even reminds me of a few locations characters I played in apocalyptic RPGs have been.

    Post edited by kyoto kid on
  • AJ2112AJ2112 Posts: 1,417
    kyoto kid said:

    ...I have old hardware here that grumbles at 4K textures (don't even have any 4K displays). I cannot afford to build a totally new "SOTA" rig capable of dealing with 8K textures (unless I have some sort of windfall) as I am on a fixed income.  

    Had the aforementioned product on the wishlist and deleted it after reading another thread.  Sad, because it fits so well with the illustration work I do, even reminds me of a few locations characters I played in apocalyptic RPGs have been..

    Know what you mean Kyoto, I am on a fixed income as well.  I purchased to build end of the world scene, with an angel.  Technology is making us 3D users wonkers, Rofl !!!  Wish there were just one set standard for every technological product.  So many different options, makes my brain hurt, Lol !!!!  I mean seriously, graphics card series past decade GTX400, 500, 600, 700, 900, 10, 16, RTX 20, RTX 30, I purchased 1080 4 years ago.  By year 2030 graphics cards will cost $15K, computers will cost more then homes, Rofl !!!!!    

  • I just resize all textures to 1024x1024 before they even get put into the runtime folder and dump all maps besides Diffuse and Specular, so for my purposes the original sizes aren't an issue.  Not a lot of freebies out there using 8k either.

  • WendyLuvsCatzWendyLuvsCatz Posts: 40,101
    Leana said:
    Greebo said:
    Jabba said:

    In game development, you often have LOD versions of the same asset... LOD = Level Of Detail

    This is the stage we're getting to in DAZ because creators are keen to explore the cutting edge while many of the customers do not have the latest super computers.

    This is very true, and the PA's that ignore it often lose sales because Joe Average's machine cannot cope with the PA's over-kill products:
    Once bitten etc...
    Also, why dont the PA's buy the Scene Optimizer products and DAZ can package the mid sized textures in a sepperate download zip?
    If that's too much work for the PA - Well, there's always the 30 day money back Garrentee...

    The PA would need to provide way more than the mid sized textures, they would need to include a second version of each prop / figure / scene / preset included using those textures, or at least presets for each item to apply the mid sized textures (but with that option some customers would still complain that they have to apply those and it takes time, so they won't buy it). 

    So yes, that means way more work for the PA, and I doubt customers would want to pay more for that extra time or that the difference in purchase numbers would be enough to offset it.

    no they just won't paywink

    I am buying less and less new as too much now is beyond hardware I can afford

    this hobby is becoming more about kitbashing and modelling for me and less about new content

  • GreeboGreebo Posts: 164
    Gazzalodi said:

    I just resize all textures to 1024x1024 before they even get put into the runtime folder and dump all maps besides Diffuse and Specular, so for my purposes the original sizes aren't an issue.  Not a lot of freebies out there using 8k either.

    I've been there with Poser 10 on 32bit XP machines.
    When I learned to edit Material files - I was all over them.
    But the number of textures that I had to reduce to 50% 25% 12% and remove.
    It took more time than composing and rendering :-)

  • GreeboGreebo Posts: 164
    Leana said:
    Greebo said:
    Jabba said:

    In game development, you often have LOD versions of the same asset... LOD = Level Of Detail

    This is the stage we're getting to in DAZ because creators are keen to explore the cutting edge while many of the customers do not have the latest super computers.

    This is very true, and the PA's that ignore it often lose sales because Joe Average's machine cannot cope with the PA's over-kill products:
    Once bitten etc...
    Also, why dont the PA's buy the Scene Optimizer products and DAZ can package the mid sized textures in a sepperate download zip?
    If that's too much work for the PA - Well, there's always the 30 day money back Garrentee...

    The PA would need to provide way more than the mid sized textures, they would need to include a second version of each prop / figure / scene / preset included using those textures, or at least presets for each item to apply the mid sized textures (but with that option some customers would still complain that they have to apply those and it takes time, so they won't buy it). 

    So yes, that means way more work for the PA, and I doubt customers would want to pay more for that extra time or that the difference in purchase numbers would be enough to offset it.

    no they just won't paywink

    I am buying less and less new as too much now is beyond hardware I can afford

    this hobby is becoming more about kitbashing and modelling for me and less about new content

    Bang on!
    It's the same here.

  • LeanaLeana Posts: 12,766
    edited October 2020
    Greebo said:
    Leana said:
    Greebo said:
    Jabba said:

    In game development, you often have LOD versions of the same asset... LOD = Level Of Detail

    This is the stage we're getting to in DAZ because creators are keen to explore the cutting edge while many of the customers do not have the latest super computers.

    This is very true, and the PA's that ignore it often lose sales because Joe Average's machine cannot cope with the PA's over-kill products:
    Once bitten etc...
    Also, why dont the PA's buy the Scene Optimizer products and DAZ can package the mid sized textures in a sepperate download zip?
    If that's too much work for the PA - Well, there's always the 30 day money back Garrentee...

    The PA would need to provide way more than the mid sized textures, they would need to include a second version of each prop / figure / scene / preset included using those textures, or at least presets for each item to apply the mid sized textures (but with that option some customers would still complain that they have to apply those and it takes time, so they won't buy it). 

    So yes, that means way more work for the PA, and I doubt customers would want to pay more for that extra time or that the difference in purchase numbers would be enough to offset it.

    If they want to put their products outside 75% of the customer base, Well, fine that is what you are agreeing with.

    Where did you get that "75% of the customer base", exactly? I'm sure Daz and PAs would be very interested to know where you got your data on their customer base...

    Greebo said:

    So. You're saying that it's our fault that the PA's products are too bulky to work on Joe Average's machine...?

    No, I'm saying that for the PAs it's a case of "damned if they do, damned if they don't". If they create items with only mid res textures, some customers will complain and decide not to buy it because they want high res textures. If they only include the high res version,  other customers will complain and decide not to buy it because they have to optimize scenes when they don't need the high-res version. If they include both, they have to do twice the work but certainly won't get twice the revenue, and still some customers will complain and decide not to buy because now their products are too big.

    PAs have to eat and pay their bills too, you know, so they have to make choices. Providing high-res textures that people can optimize is usually the option which gives them the most chances of return, so that's the one a lot of them will choose.

    Greebo said:

    Leana, you may be able to afford top of the line computers, but most people have bills to pay.

    My computer doesn't even have an nvidia GPU, let alone a "top of the line" one. And I have my fair share of bills to pay, thank you very much.

    Post edited by Leana on
  • GreeboGreebo Posts: 164
    edited October 2020

    I'm not the only one with an issue with this. I'll wait till you've responded to all of us OK...

    Post edited by Greebo on
  • LeanaLeana Posts: 12,766
    Greebo said:

    I'm not the only one with an issue with this. I'll wait till you've responded to all of us OK...

    You're not the only one who would prefer lower res textures, I get that. That doesn't make what I said less true.

    If your opinion is indeed the one of the majority as you assume it, then PAs will see it reflected in their sales and the option they choose might change. 

  • Serene NightSerene Night Posts: 17,704
    Leana said:
    Greebo said:
    Jabba said:

    In game development, you often have LOD versions of the same asset... LOD = Level Of Detail

    This is the stage we're getting to in DAZ because creators are keen to explore the cutting edge while many of the customers do not have the latest super computers.

    This is very true, and the PA's that ignore it often lose sales because Joe Average's machine cannot cope with the PA's over-kill products:
    Once bitten etc...
    Also, why dont the PA's buy the Scene Optimizer products and DAZ can package the mid sized textures in a sepperate download zip?
    If that's too much work for the PA - Well, there's always the 30 day money back Garrentee...

    The PA would need to provide way more than the mid sized textures, they would need to include a second version of each prop / figure / scene / preset included using those textures, or at least presets for each item to apply the mid sized textures (but with that option some customers would still complain that they have to apply those and it takes time, so they won't buy it). 

    So yes, that means way more work for the PA, and I doubt customers would want to pay more for that extra time or that the difference in purchase numbers would be enough to offset it.

    no they just won't paywink

    I am buying less and less new as too much now is beyond hardware I can afford

    this hobby is becoming more about kitbashing and modelling for me and less about new content

    Me either. I wait to find out what texture sizes are before buying stuff now. 

  • MalandarMalandar Posts: 776
    Leana said:
    Greebo said:
    Jabba said:

    In game development, you often have LOD versions of the same asset... LOD = Level Of Detail

    This is the stage we're getting to in DAZ because creators are keen to explore the cutting edge while many of the customers do not have the latest super computers.

    This is very true, and the PA's that ignore it often lose sales because Joe Average's machine cannot cope with the PA's over-kill products:
    Once bitten etc...
    Also, why dont the PA's buy the Scene Optimizer products and DAZ can package the mid sized textures in a sepperate download zip?
    If that's too much work for the PA - Well, there's always the 30 day money back Garrentee...

    The PA would need to provide way more than the mid sized textures, they would need to include a second version of each prop / figure / scene / preset included using those textures, or at least presets for each item to apply the mid sized textures (but with that option some customers would still complain that they have to apply those and it takes time, so they won't buy it). 

    So yes, that means way more work for the PA, and I doubt customers would want to pay more for that extra time or that the difference in purchase numbers would be enough to offset it.

    no they just won't paywink

    I am buying less and less new as too much now is beyond hardware I can afford

    this hobby is becoming more about kitbashing and modelling for me and less about new content

    Me either. I wait to find out what texture sizes are before buying stuff now. 

    Sounds like a good idea that I should start doing myself.

  • AJ2112AJ2112 Posts: 1,417

    I am buying less and less new as too much now is beyond hardware I can afford

    this hobby is becoming more about kitbashing and modelling for me and less about new content

    +1

  • AJ2112AJ2112 Posts: 1,417
    Malandar said:

    Me either. I wait to find out what texture sizes are before buying stuff now. 

    Sounds like a good idea that I should start doing myself.

    +1

  • AJ2112AJ2112 Posts: 1,417
    Leana said:
    No, I'm saying that for the PAs it's a case of "damned if they do, damned if they don't". If they create items with only mid res textures, some customers will complain and decide not to buy it because they want high res textures. If they only include the high res version,  other customers will complain and decide not to buy it because they have to optimize scenes when they don't need the high-res version. If they include both, they have to do twice the work but certainly won't get twice the revenue, and still some customers will complain and decide not to buy because now their products are too big.

    PAs have to eat and pay their bills too, you know, so they have to make choices. Providing high-res textures that people can optimize is usually the option which gives them the most chances of return, so that's the one a lot of them will choose.

    Hi Leana, very true, but...... Fact is there are far more in the world in poverty, getting by, pay check to paycheck, struggling, then there are wealthy.  And most Daz users are beginners to intermediate hobbyist. 

    Many PA's put forth the work to satisfy 3D customers, many PA's interact with 3D customers to improve thier products etc.....  I believe majority of issues with Daz store is, there is no way to communicate with PA, for a simple fix, etc....  unless they interact on forums. 

    We relate to PAZ PA, what's happening, give chance to solve problem, opposed to refunds.  It's really simple.

    Refraining from writing a book, Rofl !!!!  wink 

  • kyoto kidkyoto kid Posts: 41,861
    edited October 2020
    Leana said:
    Greebo said:
    Jabba said:

    In game development, you often have LOD versions of the same asset... LOD = Level Of Detail

    This is the stage we're getting to in DAZ because creators are keen to explore the cutting edge while many of the customers do not have the latest super computers.

    This is very true, and the PA's that ignore it often lose sales because Joe Average's machine cannot cope with the PA's over-kill products:
    Once bitten etc...
    Also, why dont the PA's buy the Scene Optimizer products and DAZ can package the mid sized textures in a sepperate download zip?
    If that's too much work for the PA - Well, there's always the 30 day money back Garrentee...

    The PA would need to provide way more than the mid sized textures, they would need to include a second version of each prop / figure / scene / preset included using those textures, or at least presets for each item to apply the mid sized textures (but with that option some customers would still complain that they have to apply those and it takes time, so they won't buy it). 

    So yes, that means way more work for the PA, and I doubt customers would want to pay more for that extra time or that the difference in purchase numbers would be enough to offset it.

    no they just won't paywink

    I am buying less and less new as too much now is beyond hardware I can afford

    this hobby is becoming more about kitbashing and modelling for me and less about new content

    ...between products with heavy texture maps a well as dForce and primarily being G8 based, my purchasing has gone down significantly.

    +1 on the kitbashing as well.  Still learning modelling, but dreading UV mapping, creating material zones, and the entire texturing process (the latter in particular as I don't do well with 2D digital painting, and only have Gimp as well as an old version of PSP).

    Post edited by kyoto kid on
  • duckbombduckbomb Posts: 585

    I dislike threads like this where one or a few presume to represent the majority.  Maybe you do, maybe you don't, but you don't speak for me.  I, for one, like having high texture and high poly options.  
     

    Im tempted to start a thread titled "PAs...  Please keep including 8K textures".  
     

    My only point is that DAZ Studio fits many use cases and is used on a wide array of hardware, and some of us like the option of dense poly/large texture maps.

  • AJ2112AJ2112 Posts: 1,417
    duckbomb said:

    I dislike threads like this where one or a few presume to represent the majority.  Maybe you do, maybe you don't, but you don't speak for me.  I, for one, like having high texture and high poly options.  
     

    Im tempted to start a thread titled "PAs...  Please keep including 8K textures".  
     

    My only point is that DAZ Studio fits many use cases and is used on a wide array of hardware, and some of us like the option of dense poly/large texture maps.

    I understand, life is all about preferences.  And products should be available to those seeking high textures.  What's wonderful about Daz store is, any product can be returned for refund, no loss to me wink

  • duckbombduckbomb Posts: 585

    Well, no PA likes having their product put on trial like this, so the message is sure to be received by the others reading. 
     

    Can't please everyone.  I'm glad I'm not a PA... I learned my lesson when I made a bunch of freebies.  Won't make that mistake again.

  • GordigGordig Posts: 10,600

    I would never even think about returning a product because the textures were too high-res (unless they still looked bad even at high resolution), but I have a lot of products that I consider virtually unusable because the materials are too low-res.

  • Phoenix1966Phoenix1966 Posts: 1,841

    Just as an FYI, on my 3-year-old laptop with a GTX 1070, my CPU usage is 49% with the set loaded and using Nvidia Iray Preview. 

  • AJ2112AJ2112 Posts: 1,417

    Just as an FYI, on my 3-year-old laptop with a GTX 1070, my CPU usage is 49% with the set loaded and using Nvidia Iray Preview. 

    Are you loading the complete prop scene ?

  • Phoenix1966Phoenix1966 Posts: 1,841

    Yes, I am. 

  • AJ2112AJ2112 Posts: 1,417

    Wow ! that's great yes Sure wished Paz worked on my comp, awesome scene prop. 

  • Phoenix1966Phoenix1966 Posts: 1,841

    I wish I could explain why it works on mine, which is an older machine, and not on something newer with more powerful specs. I am genuinely perplexed. 

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