Motel Room: Not!

marblemarble Posts: 7,500
edited November 2015 in The Commons

I thought I had become wise to the fact that vendors don't make it clear what is included in sets but this one had me fooled all the way. 

I bought the Motel Room in the Fast Grab - I had been wanting it for a while so was very pleased to see it in that sale. However, I have just got around to loading it and am astounded to find that the Motel Room is not a room at all. It is some furniture and a single door. Nowhere in the description is that made clear except stating that the Motel Room "presets" require the Motel product. I doesn't explain what those presets are - I just took it for granted that the bathroom (shown in the promo), and the exterior are part of the full set. I never thought that something sold as a "ROOM" does not actually include a room.

Needless to say I am P*ed off. Hope I can return a Fast Grab item. 

Post edited by marble on
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Comments

  • frank0314frank0314 Posts: 14,710

    It says in the details that it requires the room for the furnishings presets to work. That pack is also part of a bundle which is also shown. Not sure how much more they needed to state it.

  • marblemarble Posts: 7,500
    edited November 2015
    frank0314 said:

    It says in the details that it requires the room for the furnishings presets to work. That pack is also part of a bundle which is also shown. Not sure how much more they needed to state it.

     

    No it does not. As I pointed out above, it says, quote: "Included Motel Room presets requires Motel"

    It does not explain what these presets are. How are we supposed to guess that means the room itself? The bundle includes the exterior and the bathroom which I accepted were not part of the actual room but part of the larger bundle. How much more explicit could they have been? Well, how about "Room itself not included, only the contents listed." How difficult would that have been?

    Post edited by marble on
  • FSMCDesignsFSMCDesigns Posts: 12,843

    the requires Motel" part in your quote should have been a dead giveaway since it gave a link, was for me.

  • marblemarble Posts: 7,500

    So you knew already that "presets" mean "room"?  I had no problem with the fact that some of the promo objects were in the Motel bundle and not included with the room. I assumed that was wht "presets" were referring to. What I didn't expect was that the room would not be included with the "Room".

  • I'd have to agree with you, that description is lacking, and Motel itself does not mention having an interior room, and there is no content listing of what exatly is in that package.  It does have a requirement though, and that usually means something else is required ;)    OTOH, I did buy the bundle when it came out, and it is awesome.

  • marblemarble Posts: 7,500

    I still want the bundle ... bit strapped for cash. I'm considering hanging on to the "room" now that my initial disappointment has been expressed but it might be a long time (or never) before the bundle is on sale.

  • nicsttnicstt Posts: 11,715

    I would also agree; seeing that the Motel is required when reading through the details, I try and figure out what was included; usually, I see requirements listed in the main space.

    I'd expect some basics of walls and a floor; I checked out Motel, which it says, and it's obvious it is a building; it is much less obvious - namely not at all - that it is all a collection(or only a couple) of rooms. I've bought items that are not even that when up close and looking in the window.

    Many PAs show the items included in greyscale, this is tremendously useful and makes it obvious what it is included...

    Perhaps some consistency could be required.

  • You should probbaly open a support ticket, to raise your concern about the description even if you decide you don't want a refund.

  • marblemarble Posts: 7,500

    Already done so, Richard. I have the rest of the weekend to decide whether to ask for a refund or not. :)

  • SlimerJSpudSlimerJSpud Posts: 1,456

    Well, if you decide on a refund, I can vouch for this product over at rendo (Is a link permitted?) It's the Cheap Hotel Room for Poser if you have to search for it. It's for Poser, though, so ALL material settings need to be adjusted in DS. It's a similar style.

    https://www.renderosity.com/mod/bcs/?ViewProduct=36332

     

    CheapHotelRoom-test001.jpg
    1400 x 1050 - 942K
  • marblemarble Posts: 7,500

    I render in Luxrender so I always have to adjust the material settings. That looks worth a look, thanks.

  • Male-M3diaMale-M3dia Posts: 3,584
    edited November 2015
    marble said:

    I render in Luxrender so I always have to adjust the material settings. That looks worth a look, thanks.

    You probably should ask if someone that uses DS has that item. Some of the older vanishingpoint items that have moving parts don't work in DS, as it uses poser to separate parts rather than them being separated in a modeller. I'm looking at the door in back and that may have issues in DS.

    Post edited by Male-M3dia on
  • I agree with the OP, the description refers to "room presets" needing the motel, not "the room requires the motel".

    More clarity is needed in the description.

  • TSasha SmithTSasha Smith Posts: 27,266

    It shows that I got the bundle but I assumed it came with the room.

  • McGyverMcGyver Posts: 7,085
    edited November 2015

    I will say this, and it has always been a bit of an issue to me that I have learned to avoid, but I think newbies and others may not always get... To me, if it were my product, I'd have named it different... There are many things in the store that I almost bought and then noticed the "requires" basically requires one or more other products that pretty much make the price higher to get the item it looks like you would be getting based on the promos or product name.

    The only reason I'm even commenting on this is that several days ago I accidentally clicked on this product and was checking out the promos... I was thinking they did a nice job on the model, then I realized it was not a room, but the accessories for the room... My thought was why call it a motel room and not "motel room accessories", "motel room props" or "motel room details"... That's like calling a set of hubcaps, seatcovers, fuzzy dice and spoilers a "custom hot rod"... I get that perhaps the argument could be made that the actual room within the motel is not a "motel room" without the accessories, but still it's not what most people would infer from the product's name... But have been here for several years, I've leaned that this is a common problem with many products... Either the naming is unimaginative or people are living in denial that some product names are a bit misleading.  Yes there is the "requires"... But even that is misused, because there a some products out there like a chair or other prop that is stand alone, yet "requires" V4 or Genesis or whatever... I agree with Marble, but I myself never directly trust any promos or ads without reading and rereading the fine print.  It's not the greatest feeling... And anyone who doesn't get that, should think of how they feel when they buy "100% Blueberry juice* with antioxidants"  to find " * "  means: 95% water, .5% pure 100% blueberry juice, 2.5% armadilloberry-pear and yuca slurry compounds, corn syrup and other "natural ingredients "... The first time you read that, and find that now you always have to read the ingredients to be sure what it says it is, is actual what it is, that leads to a not so great feeling.  Sorta like... I like you, but I'm not sure I trust you all that much...      Agree with me or not, but that's often how it comes across.

    Post edited by McGyver on
  • BobvanBobvan Posts: 2,653

    I used cheap hotel with Reality 2 a few years back http://fav.me/d51uf1u

  • marblemarble Posts: 7,500

    Pretty good, Bob, considering the model is more than 10 years old now.

  • cosmo71cosmo71 Posts: 3,609
    edited November 2015
    frank0314 said:

    It says in the details that it requires the room for the furnishings presets to work. That pack is also part of a bundle which is also shown. Not sure how much more they needed to state it.

    Well I had the motel before I have bought the motel room product so it was no problem for me but I also thought that the motel room includes a room so we don`t need to load the whole motel every time when we want to make a indoor scene. It is called motel room and not motel room furnitures.

    Post edited by cosmo71 on
  • SlimerJSpudSlimerJSpud Posts: 1,456
    marble said:

    I render in Luxrender so I always have to adjust the material settings. That looks worth a look, thanks.

    You probably should ask if someone that uses DS has that item. Some of the older vanishingpoint items that have moving parts don't work in DS, as it uses poser to separate parts rather than them being separated in a modeller. I'm looking at the door in back and that may have issues in DS.

    Actually, I did render that Cheap Hotel in Daz Studio. I use DS3, though. I checked all the props and they work just fine. The door in the back wall, the sideboard doors, and the armoire all have things that open using the Yrot dial. The axis of rotation is on the hinges. The door in back looks a little thick, but that's not a big deal as far as I'm concerned.

    I also have ironman13's Cozy Hotel set, which is a real bargain right now. It looks like it's just a pose set, but the pose set comes with the hotel room! I retextured the bedspread in the Cozy Hotel with a texture based on the "M6" classic cheezy bedspread. The Cheap Hotel is defintely more gritty. Note the large spider on the sideboard and the cigarette butt props on the floor!

    https://www.renderosity.com/mod/bcs/late-nights-at-the-cozy-hotel/85978/

     

    CheapHotelRoom-test002b.jpg
    1440 x 1080 - 934K
  • SlimerJSpudSlimerJSpud Posts: 1,456

    Here's a test shot of the Cozy Hotel with the "M6" bedspread. I thought the one that came with the set just wasn't cheezy enough! wink

    CozyHotel-M6-test001.jpg
    1440 x 1080 - 897K
  • lx_2807502lx_2807502 Posts: 2,996

    While it does say that it requires other items, sometimes those descriptions are also a bit misleading on what it actually requires them for (sometimes you can get by fine without them.) Something like this should really be called Hotel Room Furnishings (that's what I've seen most similar items called.)

    It really should be a requirement that all products require one of those promo shots that shows a textureless image of what the product ACTUALLY includes. A lot of products have this and it's so incredibly helpful (especially for outfits and environments)

  • marblemarble Posts: 7,500
    lx said:

    While it does say that it requires other items, sometimes those descriptions are also a bit misleading on what it actually requires them for (sometimes you can get by fine without them.) Something like this should really be called Hotel Room Furnishings (that's what I've seen most similar items called.)

    It really should be a requirement that all products require one of those promo shots that shows a textureless image of what the product ACTUALLY includes. A lot of products have this and it's so incredibly helpful (especially for outfits and environments)

    Totally agree. One more thing I'd like to see in the Product Description of buildings is a statement as to whether the user is able to hide walls (by clicking the little visibility eye). Sometimes, they come as a single block and we are expected to use different camera angles to get the shot we need. I've brought this up in another thread and I know that there are tricks that can be done with the Polygon tool, but I'd rather know up front.

  • nicsttnicstt Posts: 11,715
    edited November 2015
    marble said:
    lx said:

    While it does say that it requires other items, sometimes those descriptions are also a bit misleading on what it actually requires them for (sometimes you can get by fine without them.) Something like this should really be called Hotel Room Furnishings (that's what I've seen most similar items called.)

    It really should be a requirement that all products require one of those promo shots that shows a textureless image of what the product ACTUALLY includes. A lot of products have this and it's so incredibly helpful (especially for outfits and environments)

    Totally agree. One more thing I'd like to see in the Product Description of buildings is a statement as to whether the user is able to hide walls (by clicking the little visibility eye). Sometimes, they come as a single block and we are expected to use different camera angles to get the shot we need. I've brought this up in another thread and I know that there are tricks that can be done with the Polygon tool, but I'd rather know up front.

    Yeh, I'd rather not buy than buy and get a refund.

    I said in an earlier post about the textureless image of items included, or something like that - it is something we see a lot, surprising their aren't more standards about what promo shots should do.

    I mean they are their to 'sell' the product, and PAs are primarily artists, so perhaps selling isn't their purview? Yes, good promo shots can sell something, but they shouldn't be misleading.

    I understand there is a quality control procedure, so perhaps its remit should be broadened.

    Post edited by nicstt on
  • I did the same thing.....missed the requires Motel.....I forgot to read the fine print.  Won't happen again I can promis you that one.

  • Hi Everyone!

    Wow! Little did I know that my Monday would start with such a fuss over the name of this product. Never a dull day around here. ;)

    Your concerns about the naming clarty are noted for future products. No problem at all. There is a vast difference in point of view from creating content to using it and I get that completely. Sometimes it really is hard to see beyond the technical aspects of what I have to do to get products out to the market. Something like a name, to be honest, isn't necessarily my number one priority. I usually pick something simple at the beginning of the product and then focus on the detail in the models, textures, etc, so that by the time you guys see it you can be sure the title is long since out of my mind.

    Anyway...

    I was going to name this set "A filthy place to do filthy things and perhaps stash a body under the bed or in the closet" but DAZ QA frowned upon the number of characters used in that title. Ahh well. I tried.

    :)

    ~Bluebird 3D

  • NovicaNovica Posts: 23,924

    You should probbaly open a support ticket, to raise your concern about the description even if you decide you don't want a refund.

    While "it never hurts to try" IMO it's an exercise in futility. Many people have asked for years to have a standard format for the product pages,with a set format for listing what is included and what is required. (And to reject ReadMe pages that don't have squat on them.)   Nothing is ever done. Kudos to the vendors who take the time to do it right!

    I know the vendor didn't intentionally mislead anyone, what is in their head doesn't always get relayed down to the input to the company. Know what I mean? When you work so closely on something, it becomes familiar and you're seeing the whole ball of wax when others aren't. 

  • ScavengerScavenger Posts: 2,674

    It does look...misleading is the wrong word as it implies intention...Let's say confusing.

    Motel Room's promos shows...a room.

    Motel's promos do not show a room. It doesn't say there's a room in the content list, or use the word "interior".

    From the Bundle, I'd assume "Motel" is the exterior building and Parking lot. "Room" is the main room. "Bathroom" is just that" and lights are different presets...so if you didn't want an exterior, you just get the room. A fine tooth reading of the description does say "interior props", but it also says "exterior props" which is a whole location. (though I'm guessing the backdrop isn't included).

     

    I rather like the promo sets that have a (what's it called) putty? render? Clay? that shows without textures or backgrounds, just what's in a package. Spells out jsut what you're getting.

    (Fwiw, this is a gorgeus set...I think I stayed there in a small town in Wyoming once).

  • marblemarble Posts: 7,500

    Hi Everyone!

    Wow! Little did I know that my Monday would start with such a fuss over the name of this product. Never a dull day around here. ;)

    Your concerns about the naming clarty are noted for future products. No problem at all. There is a vast difference in point of view from creating content to using it and I get that completely. Sometimes it really is hard to see beyond the technical aspects of what I have to do to get products out to the market. Something like a name, to be honest, isn't necessarily my number one priority. I usually pick something simple at the beginning of the product and then focus on the detail in the models, textures, etc, so that by the time you guys see it you can be sure the title is long since out of my mind.

    Anyway...

    I was going to name this set "A filthy place to do filthy things and perhaps stash a body under the bed or in the closet" but DAZ QA frowned upon the number of characters used in that title. Ahh well. I tried.

    :)

    ~Bluebird 3D

    Thank you for responding and apologies for my initial P*ed off comment - although I was at the time. It's just that I've been caught out before and usually try to see the "gotchas" in the small print. "Room" does imply room no matter how many people point to the stated requirements - but even the stated requirements were somewhat confusing. 

    That doesn't take away from the undoubted quality of the product, which is why I was eager to grab it. Actually, a "filthy place to do filthy things" is exactly what I wanted! :)

  • Griffin AvidGriffin Avid Posts: 3,817

    Lol. This just got me too. I went to create a Motel Room set and only the furniture loaded.

    Which, after reading all of this, seems really weird that - I can't JUST load a single motel room and I need to load the ENTIRE MOTEL building to work on shots in one, small room.

    That's the part that extends the anguish. lol

    Pretty fast machine, so that shouldn't be too bad an issue.

    Luckily, it's March Madness and the Motel Part is on sale.

    And I agree, the Required Items section is where it should be stated - that it needs another product.

    And there seems to be no lights included. Lamps, but no lights or material choices for anything...

    ---------------------

    I get it if this was built BUNDLE first and then pieces second. 

    Maybe some update and get that room included, or at least adjust the description.

    But that seems almost impossible once a product drops.

  • mavantemavante Posts: 734

    I agree with the OP, the description refers to "room presets" needing the motel, not "the room requires the motel".

    More clarity is needed in the description.

    Of course. The product's very name and description, and about 80 percent of the discussion in this thread so far, boils down to not knowing what the word "ROOM" means. SMH. Public education?

    The fact that it is named "MOTEL ROOM" is grossly misleading. If it is inadvertently misleading, that's bad enough. The language about "presets" requiring the full motel model is at best ambiguous, making the name of the product even more sketchy in intent.

    A ROOM is not FURNITURE. A ROOM is a place where FURNITURE can be placed.

    I don't blame the OP one bit for being upset, deservedly so.

     

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