SY Ultra templates and Sy clones for v4...not in DIMM

wscottartwscottart Posts: 447
edited November 2019 in The Commons

I purchased these today

SY Ultra Templates Genesis 8 Female(s), SY Victoria 4 and Michael 4 Clones for Genesis 8

They both show up in my product list on the website, but they do not appear in the DIMM (Install manager), The sku comes up blank in the dimm as well. I had to manully install them. Is this a know problem with those two products? Wonder haow many other I have purchased and overlooked like this?

They do show up in daz connect, I guess that's the best way to install them?

Post edited by wscottart on

Comments

  • jestmartjestmart Posts: 4,449

    First your links goto your product library soare of n use toanyone that doesn't have said product.  Second I do have SY Ultra Templates for both Genesis 8 Male and Female and they show up in DIM for me.  Check your download filters, you may need to check the two Connect options.

  • Thank you for pointing out the link problem, and yes I needed to turn on the filter to allow daz connect products. Found another couple missing purchases that way.

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