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Shopping cart doesn't honor sale price, what gives? [SOLVED]

takezo_3001takezo_3001 Posts: 2,037
edited November 2019 in The Commons

I went to purchase one of Zev0's products for -30% @ $17 but it's showing up as $24 in my cart, what gives?

Nevermind, it's been cleared up!

Post edited by takezo_3001 on

Comments

  • fastbike1fastbike1 Posts: 4,081
    edited November 2019

    Update your cart. Happens sometimes. Also, are you logged in to the shop under your id? Sometimes the shop doesn't seem to log user's.

    Post edited by fastbike1 on
  • takezo_3001takezo_3001 Posts: 2,037
    fastbike1 said:

    Update your cart. Happens sometimes. Also, are you logged in to the shop under your id? Sometimes the shop doesn't seem to log user's.

    Yep, it cleared up, thanks!

  • MistaraMistara Posts: 38,675

    crying cart glitched ripped me off for 120 dollars.  discounts fell off after i hit the buy button, and didnt tell me. didnt see til i checked my bank balance.

    all day no response from support ticket.

    and now i have to go all weekend without my money.

  • takezo_3001takezo_3001 Posts: 2,037
    edited November 2019
    Mystarra said:

    crying cart glitched ripped me off for 120 dollars.  discounts fell off after i hit the buy button, and didnt tell me. didnt see til i checked my bank balance.

    all day no response from support ticket.

    and now i have to go all weekend without my money.

    Holy crap, that sucks, I hope it can be cleared up on monday! You didn't use paypal by any chance?

    Post edited by takezo_3001 on
  • MistaraMistara Posts: 38,675
    takezo_3001 said:
    Mystarra said:

    crying cart glitched ripped me off for 120 dollars.  discounts fell off after i hit the buy button, and didnt tell me. didnt see til i checked my bank balance.

    all day no response from support ticket.

    and now i have to go all weekend without my money.

    Holy crap, that sucks, I hope it can be cleared up on monday! You didn't use paypal by any chance?

    no  used my bank card crying

  • takezo_3001takezo_3001 Posts: 2,037
    Mystarra said:
    takezo_3001 said:
    Mystarra said:

    crying cart glitched ripped me off for 120 dollars.  discounts fell off after i hit the buy button, and didnt tell me. didnt see til i checked my bank balance.

    all day no response from support ticket.

    and now i have to go all weekend without my money.

    Holy crap, that sucks, I hope it can be cleared up on monday! You didn't use paypal by any chance?

    no  used my bank card crying

    Then it should go directly into your bank account, I had problems with paypal nixing my discount post transaction... but yeah, still sucks!

  • plasma_ringplasma_ring Posts: 1,027
    Has there been any comment from Daz on this? There's definitely a time when I would have had to stop shopping here entirely because I couldn't risk a cart glitch ruining my life for the next week or so (banks don't care if overdrafts are merchant mistakes, in my experience--and even if they do it's still a five alarm fire until it's cleared up). I've backed off $100+ purchases since hearing about this type of thing because I have to assume I could get charged the non-sale price, which is sometimes more like $600.
  • WendyLuvsCatzWendyLuvsCatz Posts: 40,592
    edited November 2019

    yes it stopped me impilse buying unless I can get store credit first

    the gift certificate thing is also a bit flakey too though, it would be simpler if we could just buy store credit

     

    my incident fortunately was only a $10 sale charged $35 but it made me rethink bigger amounts directly purchased

    I will buy the GC first now if a bigger sale and if I miss it too bad

    Post edited by WendyLuvsCatz on
  • MistaraMistara Posts: 38,675

    would say always take a cart screen shot.

    i hate myself so much for taking the risk. discounts were too much to resist  cuz i'm an idiot

    got burned. i have to live with it   and let the lesson sink in

     

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