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Multi Man error (Solved)

GalaxyGalaxy Posts: 562
edited September 2019 in The Commons

How to use this product https://www.daz3d.com/multi-man-for-genesis-3-male

I am getting this error. Any solution?

Post edited by Galaxy on

Comments

  • Midnight_storiesMidnight_stories Posts: 4,112

    Try opening it, not using smart content, it may work better !

  • jestmartjestmart Posts: 4,449

    Load G3M first then try.

  • GalaxyGalaxy Posts: 562
    edited September 2019

    I tried to load G3M first. Not working.

    Tried content library as suggested. Not working.

     

    Multiman error 2.jpg
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    Multiman error 3.jpg
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    Post edited by Galaxy on
  • GordigGordig Posts: 10,600

    How did you install the product? Multi Man is one of those products that didn’t work for me when installed through Connect, and had to be installed through DIM. To my knowledge, this only happened after the name was changed from Morpheus, although it’s possible that that’s a coincidence. 

  • Richard HaseltineRichard Haseltine Posts: 108,019

    The lack of thumbnail in the Smart Content pane suggests soemthing is wrong with the isntallation, certainly. It should n't matter but try unisntalling (right-click on the Product) and then installing through DIM - if that does work try reinstalling the Connect version and if that still fails open a Technical Support ticket.

  • GalaxyGalaxy Posts: 562

    I tried Connect. It installed correctly and color version of icon appeared but refused to load.

    Then I tried DIM. It installed without any error but refused to load.

  • Richard HaseltineRichard Haseltine Posts: 108,019

    I just installed via Connect and it looks as if no files are decypting for me either (checking the log file it's complaining that it can't find the opening bracket, and the PNGs are unreadable). So yes, this looks like a bug report please.

  • GalaxyGalaxy Posts: 562
    Richard Haseltine said:

    The lack of thumbnail in the Smart Content pane suggests soemthing is wrong with the isntallation, certainly. It should n't matter but try unisntalling (right-click on the Product) and then installing through DIM - if that does work try reinstalling the Connect version and if that still fails open a Technical Support ticket.

    "try unisntalling (right-click on the Product) and then installing through DIM"

    Now it is working.

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