Shopping experience really needs to improve here.
AnotherUserName
Posts: 2,727
Again, I just spent more than an hour filling my cart with items so that I could use these coupons. Four times I get the message that these coupons are not valid. Im following the rules properly, Daz originals, no new items, no pc+, etc, but still there seems to be a bunch of items that for some reason or another I cant use these coupons on. Ive tried the regular store and the category that clicking the coupon banner takes me to. No dice.
I was going to take advantage of as many sales as I could today. I was even going to go over budget and renew my pc+ membership. Instead, im logging out, frustrated and behind schedule because all I wanted to do was buy some cool new stuff.
This store really needs to get its act together.
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Comments
Did you click on the banner and try to get the -Featured- Daz original items?
I did.
I'm having the same experience. Very frustrating.
Yep, me too
Also, make sure you're not adding more items to the cart than are allowed for that coupon. I tested an earlier one with four items when it said 'up to three' and it changed the prices for all four items back to normal. I've made four separate purchases today with no issues. Sorry it's happening to you though.
I have the same problem. I picked one item from the list they give, but the coupon won’t work. Has it expired and they haven’t taken down the banner? This is really annoying.
As there are more than one coupon, we need to know which one and see carts please.
Is there any way to know when e.g. an 4 hours sale will end?
My understanding is that Daz is following US eastern time; and if so can it then be assumed that a 4 hour sale will be following that, i.e. 0-4, 4-8 etc.?
It should be over now as the store switches over at "Daz Midnight" (about 8 minutes ago). Sometimes it takes a while to get the new banner to show up. You might need to do a hard refresh to clear the old banner(s) and see the new.
This is mine, and it won't work at all. All items chosen from the list.
Well, thank you.
But when I tried the one with 2 Daz originals 1½ hour ago it said code not valid, so I just assumed I was too late.
TAKE-ME-AWAY is for 2 items, not 3.
I see two possible sales, so which one, please.
My-Fast-Grab isnt working for me either.
Here is my cart with the error shown not to be working.
-MJ
Ah, I see the coupon name. The reason it's not working is you have three items and it only works on two.
I picked a single item from the MY-FAST-GRAB coupon list and the coupon is showing as invalid with that item as the only thing in my cart. Has this promotion ended? The banner/link is still up.
They don't work for me either.
MY-FAST-GRAB didn't work for me either... only one item from that banner was in my cart.
same with the TAKE-ME-AWAY tried others in sale probably over and be too late for me after work to try again then
The previous two sets of coupons were headed "new coupons every 4 hours." I'd assumed it would be a 24 hour sale, started some time in the middle of yesterday, that would progress into today with more hours (and coupons) to go. We don't know exactly how long the sale will last, or when the coupons will change because - being Daz - they don't tell us.
This annoys the bejeezus out of me, particularly with flash sales. I come to the site and I see a banner for a "four hour flash sale" with lots of lovely products to choose from. I have no way of knowing if I have four hours in which to make my choice, or four minutes. Rendo have a clear expiry date and time for all their sales, Daz have very occasionally done so too, the sky is yet to fall in.
At this point the coupons are gone so you may want to try a ticket. You can show the timestamp when you put the image of your cart. This is another reason to post the actual cart with all needed information.
MY-FLASH-SALE did not work for me - 3 items, no new releases, PC+, memberships or gift cards. I assume that if the coupon is still being advertised, the time limit hasn't expired. If Daz cannot arrange to take down the ad when the time expires, they should continue to honor it until they take it down. I logged a Sales Support ticket, no response yet. There's a lot of sales revenue going begging here.
@chris-2599934 does make a good point really since customers are world wide and different time zones in the time dependent sales. Would it be possible to add some sort of countdown clock on the sales so that everyone can actually see how much time is left in any given time related sale
I did manage to pick up something in the other sale, yeah it's a pity missed on the other but wasn't big deal just be nice to get as they say always another sale and theremaybe some new release I want more
The My-Flash-Sale was good for only one item.
Sales team works business hours, Utah time and it will depend on the number of tickets in the queue, of course.
but that's not what the ad says. It's not even mentioned only products behind the banner click.
Here is an example DAZ Original that doesn't work:
https://www.daz3d.com/lumberjack-outfit-textures
It's just a set of clothing textures but a DAZ Original.
seems like one of those good old DAZ Shop traditions: Don't offer a deal that customers can understand easily. Makes shopping so much more... interesting...