Report sales errors here. Missed it? No worries. "There's Always Another Sale™"

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Comments

  • NorthOf45NorthOf45 Posts: 5,690

    CC payments still not working... "Payment Didn't Go Through, please try again later".

  • tj_1ca9500btj_1ca9500b Posts: 2,057
    edited April 2019

    I gave up on refreshing my cart every 15 minutes to see if the flash sale discounts had been fixed, and did the check out thing (applied against my store credit balance).  There were three items that weren't discounting properly- the Firing Range, Blood Layers, and Scorching Black and Red, so the question now is will I bother with the CS ticket.  Yeah, probably, it's a principle thing...  Some people won't care about spending a dollar or two extra, but if an item is advertised at a certain price point, one should expect to pay that amount...  If you went to a store and saw a sign/price tag that said $1.11, but then the clerk charged you $1.59, would you let the store get away with that?

    What troubles me more is that a few of you that are having payment issues (cart not completing sale/payment declined), plus someone just posted up a 'ransom email' thread, so this makes me wonder if there's bad shenanigans going on in the background.  Just to be safe, I'll change my Daz password, one should do that every so often anyways...

    When some people talk about the store software having issues, this would be a VERY good example.

    Ahh well.

    Post edited by tj_1ca9500b on
  • MimicMollyMimicMolly Posts: 2,321
    edited April 2019
    Disappointed that this sale didn't work. (Also another payment didn't go through issue.) I doubt there's be another $1.99 sale for the blood layers. The other DOs, maybe. But on the bright side, I saved a few bucks by not buying anything. ;)
    Post edited by MimicMolly on
  • Cris PalominoCris Palomino Posts: 12,450

    Yeah, that's what they did for Owen and Lucas in the Black Magic sale. The 90% discount replaces the sale discount, which, when I bought them the other day, was the same as Zelara's current discount (58%).

    I was advised to say please put in a ticket as they should both be the same.

  • Cris PalominoCris Palomino Posts: 12,450
    edited April 2019
    Xellosz said:

    New flash sale is bugged a bit.

    PC+ members  should get lower price than $1.99.

    Ditto. Both the extra 20% for PC+ members and the extra 10% for a new release are NOT working. See attached sample cart.

     

    Please submit a ticket. Attach copy of post showing time stamp.

    Post edited by Cris Palomino on
  • Cris PalominoCris Palomino Posts: 12,450

    Hey, guys, Daz is looking into Flash Sale and the CCs, please hang on.

  • Cris PalominoCris Palomino Posts: 12,450

    Should be working, will only be on for a while longer. Please try now.

  • Cris PalominoCris Palomino Posts: 12,450

    CCs are still being worked on, if you're trying to do the flash sale with a CC and unable to, post your cart so you can show the post to Customer Service.

  • NorthOf45NorthOf45 Posts: 5,690

    CC payment just went through...

  • Robert FreiseRobert Freise Posts: 4,574
    NorthOf45 said:

    CC payment just went through...

    Yay same here

  • tj_1ca9500btj_1ca9500b Posts: 2,057
    edited April 2019

    I'm officially dubbing this sales month as April Awesomeness!  So much better than March Mehness was...

    I'm actually buying stuff, and playing cart Jenga.  And, it was a nice surprise to see a few of the sales stick around for a few days.

    Right now I'm babysitting my downloads (I'm downloading manually).  My ISP likes to drop my connections at odd moments, I ended up attempting to download Rock Star Accessories five separate times, when I wasn't able to resume the downloads.  Sometimes I can resume downloads, but sometimes they just fail...

    When the second purple banner came up over the weekend (20% off), I had thought that the first discount (also 20%) had went away, but yesterday it popped up again after I used the second one.  Turns out that one was in the Exclusive Offers box, the other was in my Inbox.  I think that's the first time Daz has actually used my Inbox for a sales offer, or for anything for that matter.  So I'm happy that both coupons went to good use.

    BTW, I earned the coupons for previously purchasing all of the 'bonus items' in the relevant sales, for those that may be wondering why they didn't see a coupon or two over the weekend...

    I need to submit a ticket today for the broken discounts on one of the flash sales yesterday, but that's not all that unusual.  Pretty happy with my purchases at the moment.

    There were a few pleasant surprises discount wise in my cart as well.  Yeah, I LOVE bargain shopping!  At least for Daz stuff anyways...

    More April Awesomeness Please!

    Post edited by tj_1ca9500b on
  • So far not found anything I am more than mildly interested in from the $1.99 sales --luck of the draw.

    Also, was Xandra for Genesis a mistake? I picked it up from the freebie page Monday.

  • Payat ParinPayat Parin Posts: 1,171

     

    Also, was Xandra for Genesis a mistake? I picked it up from the freebie page Monday.

    No, its another version. Intended for V4 and such

  •  

    Also, was Xandra for Genesis a mistake? I picked it up from the freebie page Monday.

    No, its another version. Intended for V4 and such

    LOL. That's what I get for Reading While on Sinus Meds

  • Payat ParinPayat Parin Posts: 1,171

    Buy 11 Genesis 8 babies to get 65% off? that's a lot of items to buy for a certain discount.

  • Cris PalominoCris Palomino Posts: 12,450

    Buy 11 Genesis 8 babies to get 65% off? that's a lot of items to buy for a certain discount.

    It's the number of items in most Pro packs.

  • NathNath Posts: 2,941

    Is the price for https://www.daz3d.com/baby-accessories-for-genesis-8 correct? Because that is the same price as the entire https://www.daz3d.com/bundle-of-joy-baby-bundle

  • Cris PalominoCris Palomino Posts: 12,450
    Nath said:

    Is the price for https://www.daz3d.com/baby-accessories-for-genesis-8 correct? Because that is the same price as the entire https://www.daz3d.com/bundle-of-joy-baby-bundle

    These are both bundle packs in the baby DO grouping, so yes, correct. It's not an unusual price for bundle packs.

  • AlmightyQUESTAlmightyQUEST Posts: 2,006
    edited April 2019

    But it looks like Baby Accessories for Genesis 8 is a single product, which is included in the bundle "bundle of joy baby bundle"? Is the description for Baby Accessories for Genesis 8 incorrect and missing a lot of information, and incorrectly listed as included in the other bundle?

    Post edited by AlmightyQUEST on
  • NathNath Posts: 2,941
    Nath said:

    Is the price for https://www.daz3d.com/baby-accessories-for-genesis-8 correct? Because that is the same price as the entire https://www.daz3d.com/bundle-of-joy-baby-bundle

    These are both bundle packs in the baby DO grouping, so yes, correct. It's not an unusual price for bundle packs.

    It's not the price in itself that caught my attention, but the accessories are also part of the bundle of joy bundle. So I guess it's the usual choice between getting a pro bundle with some items included that I don't need/want and getting the best price possible. Ah well, I don't need to install everything...

  • Cris PalominoCris Palomino Posts: 12,450

    Which means you have two bundles you could choose from.

  • KnittingmommyKnittingmommy Posts: 8,191
    Nath said:

    Is the price for https://www.daz3d.com/baby-accessories-for-genesis-8 correct? Because that is the same price as the entire https://www.daz3d.com/bundle-of-joy-baby-bundle

    These are both bundle packs in the baby DO grouping, so yes, correct. It's not an unusual price for bundle packs.

    Baby Accessories isn't a bundle pack and I don't think that's the correct pricing. It looks like a single product. It's in the main bundle pack and priced the same as the main bundle pack? Makes no sense other than an error.

  • 3Diva3Diva Posts: 11,970
    edited April 2019

    Which means you have two bundles you could choose from.

    That's not a bundle, those are just accessories that look like they're meant to be priced at $14.95 according to the price history time line. The accessories come with the Bundle of Joy bundle, so it makes no sense that they'd be the same price of the entire bundle that they are included in.

    Post edited by 3Diva on
  • Cris PalominoCris Palomino Posts: 12,450
    Nath said:

    Is the price for https://www.daz3d.com/baby-accessories-for-genesis-8 correct? Because that is the same price as the entire https://www.daz3d.com/bundle-of-joy-baby-bundle

    These are both bundle packs in the baby DO grouping, so yes, correct. It's not an unusual price for bundle packs.

    Baby Accessories isn't a bundle pack and I don't think that's the correct pricing. It looks like a single product. It's in the main bundle pack and priced the same as the main bundle pack? Makes no sense other than an error.

    Ok, color me blind. It is a single product in the Bundle of Joy pack, Got it and reported.

  • XelloszXellosz Posts: 855

    Correct me if I'm wrong but slowly I barely see any sale that doesn't have some sale error in it. I don't mention MM sales because that's way in the past.cheeky  I just look at this week things: She can be a little Devil, your daily dose of Evil had  %  replaced instead of being additionnaly applied. In case of Flash sales PC+ wasn't working just  for the 2nd pack. When they credited back the store credit , something f... up my PC memebership status, so no PC competitions and bargain checking just growling and modelling for me. Babbies got price issues and these isues/ errors are the ones I know of...

    :Grumpy cat:

  • AtiAti Posts: 9,182
    Xellosz said:

    Correct me if I'm wrong but slowly I barely see any sale that doesn't have some sale error in it. I don't mention MM sales because that's way in the past.cheeky  I just look at this week things: She can be a little Devil, your daily dose of Evil had  %  replaced instead of being additionnaly applied. In case of Flash sales PC+ wasn't working just  for the 2nd pack. When they credited back the store credit , something f... up my PC memebership status, so no PC competitions and bargain checking just growling and modelling for me. Babbies got price issues and these isues/ errors are the ones I know of...

    :Grumpy cat:

    There's one sure way to eliminate all sale errors: have no sales. But is that really something you would want? I'm sure I wouldn't. :)

  • XelloszXellosz Posts: 855
    Ati said:
    Xellosz said:

    Correct me if I'm wrong but slowly I barely see any sale that doesn't have some sale error in it. I don't mention MM sales because that's way in the past.cheeky  I just look at this week things: She can be a little Devil, your daily dose of Evil had  %  replaced instead of being additionnaly applied. In case of Flash sales PC+ wasn't working just  for the 2nd pack. When they credited back the store credit , something f... up my PC memebership status, so no PC competitions and bargain checking just growling and modelling for me. Babbies got price issues and these isues/ errors are the ones I know of...

    :Grumpy cat:

    There's one sure way to eliminate all sale errors: have no sales. But is that really something you would want? I'm sure I wouldn't. :)

    Sales are good, that's one of the good points of DAZ. But even my coupon hunting, bargain searching heart aches when it sees so many bugs.

    At least I made some IRL things. Some acrylic color charts that will come handy for colors in DAZ and for painting.

  • L'AdairL'Adair Posts: 9,479

    I've seen similar problems in brick and mortars, where an employee misread the SKU and the wrong product gets the sales stickers. (Like a $500 front door marked $199 at Home Depot…!) As the saying goes, To err is human… To really mess things up takes a computer! (Yeah, I cleaned that up to stay TOS compliant.)

  • 3Diva3Diva Posts: 11,970

    Not sure if it's just me but the store pages seem to be really slow right now. The pages don't want to load and I'm having trouble getting items into my cart. Anyone else experiencing this? Is it just a high volume of people on right now because of the March Madness sale being back and it being the weekend? 

  • ElgyfuElgyfu Posts: 279
    Get an EXTRA 70% OFF* the Bonus Buyer item(s) when you have bought a Still Mad Release from the last three (3) days" But surely the Still Mad items were not on sale the past three days, plus no one could guess they would be relevant now.
This discussion has been closed.