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DAZ Productions, Inc.
224 S 200 W, Suite #250
Salt Lake City, UT 84101
Licensing Agreement | Terms of Service | Privacy Policy | EULA
© 2024 Daz Productions Inc. All Rights Reserved.
Comments
*Sigh* DAZ, you really need to get your act together. The products website hasn't been updated for 8.5 and now gives 404s when you try to follow links to Carrara (http://www.daz3d.com/carrara-8-pro/). Really, this is site content management 101.
And since the pricing is currently all messed up, I'll ask a question:
I have 8.1(not Pro) (upgraded from 7, upgraded from 6, upgraded from 5, and on down to Ray Dream Studio).
What can I expect to pay for:
1) Upgrade to 8.5
2) Upgrade to 8.5 Pro
3) Upgrade to 8.5 or Pro with Platinum Club membership? (If the discount is more than the $24 three months of PC will cost, I'll join PC for the discount.)
How do I get the pro $85 upgrade ?!?
I am a 8.1 Pro user.. I only get $280 price :/
Just help me and I will pay and shut up :)
@DAZ_Spooky
Ticket entered (148506) - As requested. Seeing it for $171.00 but not dropping - I have the 8 Pro Upgrade on the order referenced in the ticket.
Really wanted to upgrade to 8.5 Pro but not sure I will. I own both V5/M5 pro bundles so that isn't an incentive and Major sells right around the corner (hopefully) Guess I will give this more thought. :down:
I think I saw Vicki 6 carrying it behind that behind that Carrara 8.5 Crate over there <----. (Sorry, I'm just trying to lighten up the mood. )</p>
They are working on it as already stated.
Ticket sent as well.
Bruce -
At a rough guess, I'd say the problem is not that we upgraded from C7 to C8, but that we've upgraded multiple times - C5 to C6 to C7 to C8 - and that the store is seeing these earlier version updates and stops looking. Like it takes the FIRST hit on Carrara in our account, it's not C8, and thus we don't qualify for the discount.
Thanks for looking into this DAZ_Spooky, and I hope it doesn't make you too unpopular with your colleagues.
I sent my order number through in a request to Sales Support (seemed like the most appropriate category); the Zendesk request number is 148513 if you or the team need to take a look at it.
Thanks again.
Well the shop didn't recognize me as a PC member...:-S and after all the trouble I had with the subscription, (thanks again Britney for fixing that)
I guess I'll wait until tomorrow, and they will probably have fixed the problems.
My thoughts are with you, the good people at DAZ. This can't be fun for you...
Feel like I'm in a twisted Oliver Twist: "Please sir, may I spend more money?" :)
They added in manual downloads for the Carrara Native Content which is just V5 & M5 Carrara Shaders for 8.5 & Benjamin Carrara shaders for 8.5 Pro.
All the other content like basic shades and scenes are not part of 8.5 and 8.5 Pro it looks like as those can't be downloaded.
That needs to get fixed and added in them in.
that's a bit more easy to swallow than this.....
I happened to have purchased the M5 Pro Bundle 3 weeks ago, so with a credit for that and my PC Coupon, it would be $59.50...
Thank you DAZ for the serial number!
BTW - the Install Manager is so much more efficient than the previous system. Kudos on that development project!
Well the upgrade in the end would be $109 for me but I will pass. The is not a nominal fee for a .5 release that has taken forever to get out the door. I don't want the extra content so there is no added value for me. Daz should have give us the choice. $50 upgrade/update cost to 8.5 pro without the extras or $100 for 8.5 pro and the extra content.
Oh well daz saved me some money.
I just can't see people spending $200 on this update. But some have.. just crazy.
I am getting a workout this morning from my desk to sales to customer service. LOL.
Thanks folks for the tickets. That should be cleared up.
If you are a Platinum Club Member and you see the upgrade price of $171 for Carrara 8.5 Pro then you should see the $85 price once you go to your cart. (It shows up as a Platinum Club discount to the price before you get to the bottom line.) You can only see it if you go to your actual cart, not the dropdown at the top of the page. The same is true of Carrara 8.5 Standard though the price is different.
If you are not seeing the upgrade price, and you did buy Carrara through DAZ3D, they are still working through all the ways you could have purchased Carrara through us. (There were roughly 10 ways to buy Carrara 8 alone.)
@ DAZ_(Spooky): ...my 2nd ticket to zendesk because still 171$ or above :( meeeehh... where is the milleniumcow when I need it?) DAZ should test their shopping-system on a closed network before there will be this trouble for (old) users. I can feel the heat at DAZ at this moment because a lot of users are freAAAAKIN OUT.
Price just showed correctly for me... :)
And they just found the missing data element. Everyone should now show update pricing correctly.
Just to let you know there are at around 60 different products you could have purchased to have purchased Carrara from DAZ.
never knew that, that explains a few theories I have had, it's all related to daz time being different to the rest of time :)
Twilight Zone.... X-Files........... Daz time and planet Earth..... will we survive...... this sale I mean :)
If we follow through with this, we would be committing to the $171 price (since purchasing it is the only way to have an order number).
I would pay $85, but not $171.
This purchase decision is especially difficult since I don't plan on using the Genesis dollies anytime soon and since last year I spent $495 to upgrade my Lightwave 9.6 to 11.0 (even though I hadn't done much with it at that time). And it has been free to go from Lightwave 11.0 to the current 11.6.
I have become acquainted with Lightwave during the past month. It might be time to move to it as my primary modeling/animating/rendering app (obviously I was already considering it) . My Carrara 8.1 still works. I can use it in a Lightwave / Carrara workflow when needed, if I don't upgrade to 8.5.
EDIT: My cart now shows the $90.50 discount (probably includes my monthly coupon) off the $171! So it will cost me $80.50! Purchased!
I am still confused.
I purchased Carrara 8 Pro in Jun, 2013, and I have no PC membership, so the upgrade price for me is $142.50, correct?
Yes, but if you buy a 3 month PC subscription for $24 you can get it for $85.50 + $24 = $109.50
If we follow through with this, we would be committing to the $171 price (since purchasing it is the only way to have an order number).
I would pay $85, but not $171.
This purchase decision is especially difficult since I don't plan on using the Genesis dollies anytime soon and since last year I spent $495 to upgrade my Lightwave 9.6 to 11.0 (even though I hadn't done much with it at that time). And it has been free to go from Lightwave 11.0 to the current 11.6.
I have become acquainted with Lightwave during the past month. It might be time to move to it as my primary modeling/animating/rendering app (obviously I was already considering it) . My Carrara 8.1 still works. I can use it in a Lightwave / Carrara workflow when needed, if I don't upgrade to 8.5.No, you are not committing to anything. The order number was for your previous version of Carrara so we could try to figure out what combinations of Previous Carrara purchases was not granting the upgrade price.
If you are a Platinum Club Member then you should only, now, be paying $85 for Pro.
And for me.
Thanks, @DAZ_Spooky, for getting this sorted out.
Ka-ching!
Pricing issue was due to an error in the customer segment for those who purchased Carrara. It wasn't taking into account multi-pay customers, upgrade customers, and a few others. This has been remedied. You should see correct pricing for Carrara 8 and Carrara 8.5 Pro. Remember the 50% discount doesn't appear until you go to your cart.
If you already purchased Carrara 8.5 either pro or standard and did not get the correct pricing please contact our sales staff through Zendesk
Please explain the phrase I highlighted in bold. I understand all the words, but I don't get a meaning of that phrase.
Also, any chance for those of us who already own Victoria 5 Pro and Michael 5 Pro bundles, to get a special coupon or discount on other Genesis Pro bundles we don't yet have when we buy Carrara 8.5 Pro? I think that would really make the upgrade an immediate sealed deal.
chohole, thanks. I purchased it for $142.50. With the V5/M5 bundles, I am satisfied.
AHHHAHAHAHAHA! Oh lord! I get the announcement that Carrara 8.5 is out RIGHT in the middle of a 2 day renderfarm render of an image! Ok, I've bought it. Does anyone know if it can finally use things like supersuit for Genesis? Or are those things still not available to Carrara users.
Boojum the brown bunny