Daz3D Figures Not Loading In Hexagon :(

I'm a fairly new Daz3D/Hexagon user. I'm a graphic designer and illustrator that usually usually uses Photoshop and varius Adobe products. I would like to create a child figure, then I can continuously pose the child in whatever position I need to paint or draw them for my illustrations. My problem is that whenever I send my figure to Hexagon directly from Daz3D, well, nothing is ever loaded! Somebody said that Iray is not working in Hexagon, and applying a different texture (3Delight?) would work. I apparently am not applying this texture properly because it still did not load. Does anybody have a suggestion?