Desperately need help with new Windows computer'
Wonderland
Posts: 7,133
I finally broke down and got a Windows PC with an NVIDIA card and today when I unpacked it, it had a big weird bag inside, that said "this end up" but it was upside down. I don't know what that bag is or how to remove it! Any help would be appreciated!
Post edited by Wonderland on
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Comments
hmmm I think I see tape , try peeling the tape off it could be the cords that go to the PC
No that's a reflection. No tape...It's somehow locked in there.
It's a newish type of foam packing material to keep all the cards and such inplace. They stick the bag in whatever they want to stay still, then do whatever magic makes the foam activate, and it fills in the empty space to keep stuff from moving around. It's a neat idea. All you have to do to remove it is take that side panel off and then it should just pull straight out. Just be gentle to be safe. There should be 2 thumbscrews on the back of the case that hold the side panel on.
It seems to be material to keep the insides from being damaged. Can you open the case?
There are a million screws all over the place. How do in know which to remove? There's nothing in the instructions about this...
Here's a link to the user manual for the stuff. Be careful. The packer is supposed to push the bag in a certain way and it internally mixes some chemicals that should cause the bag to expand. Doesn't look like that happened. But you should be able to pull it off. Just be careful not to open the bag and get the chemicals on you
http://sealedairprotects.com/EU/EN/Pdf/quick_users_guide.pdf
which case do you have?
There are normally two screws at the backside that are easily identifyable, but it depends on the case.
By the way, I worry that maybe the reason the bag didn't expand is because the bag got torn and maybe the chemicals got out onto the case which made it stick. Be careful removing it. Use gloves.
Now I opened one side and have this. What the hell?
Maybe they added some more of those packs to keep the GPU card from moving during transit. That's a good thing.
You opened the wrong side, the other one is the one that opens into the computer itself. And the packing stuff definitely did expand, so make sure it doesn't catch on anything coming out. It sohould just slide right out when you open the other side, just watch for snags
I'm sure that's exactly what they did, GPU and CPU cooler both. That's a VERY Very good thing. Shipping computers with real GPUs like we all use already installed is one of the fastest ways to destroy a computer if you don't support the GPU/CPU cooler
dragotx, do you think the pack on the outside of the case looks like it expanded? I've never seen one of those. If so that looks pretty lame compared to the spray-in foam that really expands.
So I figured out how to take the bag out but it won't turn on....
Did you plug it in AND turn on the power supply switch AND the front panel power switch?
Where is the front power switch?
Usually on the top front of the case
I pushed what looks like a power switch, but nothing...
You did the power supply rocker switch in the back?
Nothing is happening. Am I supposed to do something with the other inside wires?
I'm assuming it was a pre-built unit that doesn't require you to assemble anything?
Make sure no wires were disconnected. There is probably a cable running from the front panel power button to the motherboard. This can be unplugged (along with power light, drive light, etc) in case you replace either the motherboard or case.
It is also possible (at least on mine) for these pins to get mixed up, so you can have the power light plugged into the button, etc. Your motherboard manual hopefully has a pinout if you need that, although of course first check the more likely items above like the power supply switch on on the back, etc.
I'd be real suprised, if it was a prebuilt unit (which must have been tested by the builder before shipment), that something was hooked up wrong. I suppose maybe a cable got disconnected in shipment, but I'd be surprised. Most of the power cables have a clip that keeps it real snug.
Strange.
The big button on the left is the power button. check the back of the case, where the power cable plugs in and see if there is a togle switch. If not, take a picture of the inside of the case and post it please
The one in her picture is inside the case, and yes, I think it did expand. That spray in foam is AWESOME, but terrrible for this use. You'll destroy the components of the PC trying to get that stuff out, it gets EVERYWHERE
I thought the first picture is attached to the outside of her case. Usually when a case is shipped they have a pre-made foam cage. I'm kinda surprised in this case they used a small bag like that, attached to the outside panel. Doesn't seem like it did much protection. Maybe that's the problem. Maybe the foam bag didn't expand like it should that the internals got bounced around.
I'm sure it had the foam packing around the case to protect it, the bag is to give more support to the internals than the outside foam can offer. I'm betting a cable came loose is the problem, but parts being bounced around is always a distinct possiblity
I dunno, every computer I've received has those pre-made foam cages around the case and it's always been fine. Not sure why they can't use those. That little bag seems pretty useless at best.
Do you have wall power to that outlet? Sounds silly, but make sure it's not a switched outlet, unplugged extension cord, power strip off, UPS off, circuit breaker tripped, GFCI tripped, etc.)
Is the power cable seated completely (on my monitor it can be loose and I can loose power even though it feels like it's plugged in. unplug it and re-plug it, and give it a good push.)
Did you find the switch on the power supply on the back of the case (in addition to the power button on the front) and verify it was turned on?
Is the power supply plugged into the power button, the motherboard (both halves if it is a 2-part cable to be compatible with older motherboards that didn't have the extra pins), and I think there might be a third power connection for the CPU, in addition to anything that could go to any graphics cards that require extra power (not all do. and that wouldn't prevent the rest of the PC from turning on, that would just affect your graphics I assume.)?
Does your power button need to be held down for an extended time (rather than just being pressed) to trigger anything? Can't remember but think I might have encountered a PC like that in the past, where a quick press did nothing, give it a full second or two.
This seems unlikely, but it is possible that the actual plastic front panel button is broken? (so you're pressing the outside but it's not actually triggering the little switch underneath the plastic. I doubt it's that, but I suppose it could happen, or debris could prevent the button from being pressed down all the way. I do have an old monitor given to me because it had a broken on switch.)