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Ivan 7 Hd add-on two identical products/files.

mats76mats76 Posts: 294
edited November 2017 in The Commons

I am reinstalling all Daz content after a computer uppgrade and I just noticed that there is two Ivan 7 Hd add-on to install in Install manager, they both are the same size and have the same product id.

I checked the Ivan 7 Hd add-on in my product list in my daz account and there is two identical files to download there as well. Does anyone else have this product and know if it is an error or if I should install both files?

Post edited by mats76 on

Comments

  • nightwolf1982nightwolf1982 Posts: 1,241

    I have the same issue, the exact same file twice.  Interestingly, the second file has a Package ID of 2, suggesting it's the second part of a two-package product.  I think it has to be an error, maybe there was an update to the product that was mis-labeled or something.

  • PlantPlant Posts: 127

    Hi i have that now you mention it. I had a look in the Documentation Center and apparantly it has been updated.

    Resolved Issues
    2017-09-06 - Updated character preset to include correct morphs.

    So 2 is the correct package

  • Richard HaseltineRichard Haseltine Posts: 109,516

    Package ID 2 may also indicate that it's a newer  version, and that the older has not been removed.

  • mats76mats76 Posts: 294

    That explains it, thank you everybody for the help

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