Shaping appliers broken (was: Frustrated with Growing Up for Genesis 3)

Okay, maybe I'm going about this wrong, or maybe something is broken under the hood.  I bought the whole Growing Up for Genesis 3 Bundle, with both the girl and boy packages.  I have loaded a Genesis 3 Male character into the scene editor.  I then go to Smart Content > Shaping, and I'm presented with all the shape appliers for Growing Up Gen3.  However, when I go to click one of these -- for instance Age 5-6 -- absolutely nothing at all happens.  My expectation is to see the generic, unmodded Gen3 Male character in front of me to then transmogriphy instantly into a 5 year old, instead, absolutely nothing at all happens.  If I then rightclick on the Age 5-6 shape applier and select Merge Into Scene, again nothing.  If I right click Age 5-6 and select Open As New, I get a dialog box asking "Would you like to save changes to the current scene before closing it?" which I then click No on, and let it try to load the 5-6 year old that way.  It clears the grownup Gen3 Male character away completely... and then throws up a dialog saying "An error occurred while reading the file, see the log for more details."

Loading the log file doesn't show me anything useful at that moment of the log file, just the above error.

This is getting hugely frustrating.  One of the main things I intend to do in Daz Studio is create a bunch of little-kid characters for stuff like comicbook stories.

Is there some sort of say-the-magic-words-while-standing-on-my-head thing I have to do just before I load one of these age morphs?

 

Post edited by nomad-ads_8ecd56922e on

Comments

  • TooncesToonces Posts: 919

    Ensure 'filter by context' is selected, otherwise you may be seeing the female presets which won't work on male figures.

    Also, you said 'click', but you have to double click.

    Finally, try going into Products tab and finding the product and using the icons from there. That way you can see everything available more easily and perhaps solve the problem better.

    As last resort, those icons are just quick ways to access the morphs...which you can always access directly in the 'parameters' pane. Just look for anything starting with 'youth' (I think) and you'll see them.

  • glaseyeglaseye Posts: 1,312

    Also, make sure G3M is 'selected' before you double-click the age-preset.

  • nomad-ads_8ecd56922enomad-ads_8ecd56922e Posts: 2,000
    edited May 2017

    The picture is what I have loaded when I'm trying this.  I loaded the character from Content Library as shown there, by double-clicking the Gen3 Male actor icon on there on the right.  I then immediately went to Smart Content> Shaping and double-clicked on the Age 5-6 icon on the upper left.  Far as I know that Smart Content pane is only showing me the ones compatible with the loaded character.

    And yes, when I double-click Age 5-6 there, I see a small window pop up on the left for a second, but beyond that nothing at all happens

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  • TooncesToonces Posts: 919

    I don't think you can show 'nudity' in the forums so best to remove the attachment or add some shorts to the figure.

    Certainly looks like you have him selected. However, good to select 'scene' tab just to make sure he's selected.

    Your UI looks old school. Make sure you're at least on latest version of Daz.

    Also, on the left hand side of your screen, click the 'products' tab and go to the growing up product from there to drill into the shaping items. Just curious.

    Finally, You can see the log file which is in help menu (or scripts) troubleshooting...when windows pop up and disappear like that, the log file can give useful information as to why.

  • nomad-ads_8ecd56922enomad-ads_8ecd56922e Posts: 2,000
    edited May 2017

    He doesn't have any attachments at all, he's as Ken Doll Bump as he is out of the box.  But yeah, he's the one selected here. I didn't want to add any garment on because I felt that might add a complexity into the equation that might compicate trying to figure out what went wrong where.  And yeah, far as I know, I have the latest Das Studio Pro 4.9 installed. I switched the UI in it because the book THE COMPLETE GUIDE TO DAZ STUDIO 4 by Paolo Ciccone told me to go switch to this other UI to give me a cleaner layout.  Anyway, I've gone to the pane you wanted.

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  • Male-M3diaMale-M3dia Posts: 3,584
    edited May 2017

    He doesn't have any attachments at all, he's as Ken Doll Bump

    It's still going to be deleted per the TOS. I would remove the texture then upload that picture or add shorts to the figure

    Post edited by Male-M3dia on
  • Replaced it with a censored version.

  • nonesuch00nonesuch00 Posts: 18,753
    edited May 2017

    Replaced it with a censored version.

    That sort of of censorship is censored too. LOL, sorry, you can't win for loosing. You are going to have to go for a pair of underwear, shorts, pants, or even a fig leaf...

    Post edited by nonesuch00 on
  • TooncesToonces Posts: 919

    Well, ya stumped me.

    Zev0 is highly responsive. You could post the question to his thread: https://www.daz3d.com/forums/discussion/66588/growing-up-for-genesis-3-commercial#latest

    The only way to guarantee a fix/response, however, is to log a ticket to Daz.

    Looking at the log file, I did notice: 

    ERROR:  duplicate key value violates unique constraint "product_guid_key"

    So perhaps uninstalling/reinstalling growing up (especially if double clicking on shaping items from other products works fine). But at this point I'm just guessing.

  • So, someone has to drop everything and go scour the Web looking for a figleaf image* to paste into the picture?  oO  Or are you saying they'll only accept it if I actually find a figleaf garment to apply onto the figure inside DS?  If the latter, how do I delete the skin off the figure instead?  GAH!  This adds extra complexity into the equation when the main point here is to try to get technical help on a clearly-malfunctioning settup, where adding *any* extra complexity to what one is doing within the interface might interfere with tracking down what the malfunction is.

    * ...tho I already had one saved from ages ago, but had to go find it again.

  • TooncesToonces Posts: 919

    So, someone has to drop everything and go scour the Web looking for a figleaf image* to paste into the picture?  oO  Or are you saying they'll only accept it if I actually find a figleaf garment to apply onto the figure inside DS?  If the latter, how do I delete the skin off the figure instead?  GAH!  This adds extra complexity into the equation when the main point here is to try to get technical help on a clearly-malfunctioning settup, where adding *any* extra complexity to what one is doing within the interface might interfere with tracking down what the malfunction is.

    * ...tho I already had one saved from ages ago, but had to go find it again.

    Here's the FAQ on nudity:

    https://www.daz3d.com/forums/discussion/3279/acceptable-ways-of-handling-nudity#latest

    Every daz install comes with basic clothing. So you don't have to scour the web, lol, you just click on Wardrobe and double click the shorts/pants to apply it to the character. Then in scene tab, re-select your character. It shouldn't negatively impact any of your investigations.

  • Hmmmm... well, loading Satyrn Human (from the Satyrn character), and then going to Smart Content > Shaping and double-clicking the Satyrn Fantasy Ears 02 morph applier there... or any of the other Satyrn related appliers, such as Satyrn !Head, yields no visible change to the character either.  I tihnk something is preventing appliers from working altogether.  oO

  • TooncesToonces Posts: 919

    Hmmmm... well, loading Satyrn Human (from the Satyrn character), and then going to Smart Content > Shaping and double-clicking the Satyrn Fantasy Ears 02 morph applier there... or any of the other Satyrn related appliers, such as Satyrn !Head, yields no visible change to the character either.  I tihnk something is preventing appliers from working altogether.  oO

    Interesting. In the parameters tab on the right, select the figure name and scroll through all the morphs. Make sure the morphs are at least working. You can set the youth morph to 100% to basically do the same thing as the 05-06 shaping preset.

    Not a great solution, but at least it identifies whether you can access shaping via the morph dials. IF so, then it's just the double clicking on the preset icons failing to work...which is weird.

  • Toonces said:

    So, someone has to drop everything and go scour the Web looking for a figleaf image* to paste into the picture?  oO  Or are you saying they'll only accept it if I actually find a figleaf garment to apply onto the figure inside DS?  If the latter, how do I delete the skin off the figure instead?  GAH!  This adds extra complexity into the equation when the main point here is to try to get technical help on a clearly-malfunctioning settup, where adding *any* extra complexity to what one is doing within the interface might interfere with tracking down what the malfunction is.

    * ...tho I already had one saved from ages ago, but had to go find it again.

    Here's the FAQ on nudity:

    https://www.daz3d.com/forums/discussion/3279/acceptable-ways-of-handling-nudity#latest

    Every daz install comes with basic clothing. So you don't have to scour the web, lol, you just click on Wardrobe and double click the shorts/pants to apply it to the character. Then in scene tab, re-select your character. It shouldn't negatively impact any of your investigations.

    Grrrr....  I still feel as if, by replacing the image with one where I've had to go insert a garment onto the character and then screangrab it again, that I'm forced to tell an *outright* *lie* about how the original attempt at making the overall process work had been carried out, that I'm basically replacing the true story with a doctored, after-the-fact approximation of it that's not itself the real truth.

    These extra steps also bother me because... there is a cardinal rule that says one must take as few steps as humanly possible in trying to recreate a malfunction, because ANY extra step inserted in there that are NOT directly related to the process you're trying to get tech help on might alter the tech without you noticing, because it adds complications to the precedure followed.  I.e. by adding extra steps in there, you might unwittingly be UNchecking something or DElinking from something that might be part of why the malfunction is happening, thereby breaking the link to what's causing the trouble and making it harder to track it down.

  • murgatroyd314murgatroyd314 Posts: 1,568

    Since these are viewport screenshots rather than renders, it would also be acceptable to set the draw style to "Smooth Shaded". Unclothed figures are allowed as long as the surface doesn't look like skin.

    (Weird rule, but it is what it is.)

  • So, anyway, if I'm having issues with other morph appliers failing to change anything.... what should I check next?  And if I need to apply a trouble ticket, where do I do that?

  • ToborTobor Posts: 2,300

    Your frustration is obvously showing because you're picking a fight no one here has anything to do with. The nudity rules are here because it's an open forum without without requiring age verification. It's a simple rule to follow. You don't have to post the full body picture to show the process you're following. An above the shorts image would have worked just as well.

    I don't use Smart Content but I do use the Gen3 age morphs, and they work fine, so something isn't set up properly. Maybe as noted above you should try a fresh install.

    Most (all?) of Zev0's Daz products have a dedicated forum thread for support. There's a link in the main folder for the Growing Up assets, It'll bring you back to the forum, where you can post this question and the PA will be sure to see it.

  • nomad-ads_8ecd56922enomad-ads_8ecd56922e Posts: 2,000
    edited May 2017

    Well, I've now gone to Smart Content > Figures and loaded Satyrn (this guy: https://www.daz3d.com/forest-fantasy-satyrn-for-genesis-3-male-s ) and then went to Smart Content > Shaping and, looking for the appliers that came with that character, I selected for instance Satyrn Fantasy Ears 01, which changes the human version's ears into a elf-like pointy ears.  But double-clicking the ears applier doesn't bring any change to the character's ears in my scene.  It is looking very much like the problem isn't with, say, Growing Up for Genesis 3 in particular, but with something more fundamental to my instance of Daz Studio Pro.  What should I check next?

    Maybe I need to reinstall Genesis 3 Male?  oO

    Anyway, I'm not completely sure what way other than through Smart Content to load the appliers for these characters.  If its possible that something directly related to trying it from Smart Content is at work here, how would I rule that out?

    Edit: Actually, another thing that might be a factor.... when I went earlier looking for the Gen 3 Male character to load manually from Content Library > DAZ Studio Formats > Daz Connect > People, I was NOT seeing Genesis 3 Male or Genesis 3 Female in there, even though I had installed it some while ago via Daz Installer.  I then noticed on one of the panes on the left (I forget now which) that G3 was showing an update was available (well, it had an Update button under it, maybe I misinterpreted that?), so I had it do an update from within DS... and after that finished, suddenly I had Genesis 3 Male and Genesis 3 Female folders appearing in the above dir path in the Content LIbrary pane.  I'd been having the issue with Growing Up for Genesis 3 appliers not working prior to that, too, though... when I'd loaded, say, Kenji 7 or Tween Ryan 7, and tried to apply one of the GUfG3 morphs, and it has continued the same way after.  (I hadn't tried the other appliers for other G3 based character yet, but I'm guessing they were similarly nonworking earlier too.)  Does this maybe more indicate the problem is with the Genesis 3 install itself?

    In any event, if I need to install it or some other thing again (other than the Update thing I did with G3 from inside DS), would I need to uninstall the particular thing first?  Is there a particular way I invoke this from Daz Install?

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  • Okay, I've sent a trouble ticket.  What is the average amount of time for one of these to be answered?

  • IsaacNewtonIsaacNewton Posts: 1,300

    So, someone has to drop everything and go scour the Web looking for a figleaf image* to paste into the picture?  oO  Or are you saying they'll only accept it if I actually find a figleaf garment to apply onto the figure inside DS?  If the latter, how do I delete the skin off the figure instead?  GAH!  This adds extra complexity into the equation when the main point here is to try to get technical help on a clearly-malfunctioning settup, where adding *any* extra complexity to what one is doing within the interface might interfere with tracking down what the malfunction is.

    * ...tho I already had one saved from ages ago, but had to go find it again.

    I can understand your frustration at this particular aspect of the TOS. To the large majority of non-Americans and many Americans (I have spoken to) this rule seems totally bizare, considering that human nudity in art is accepted almost everywhere in the world. However, the rule is there and we have all signed up for it! Covering the genitals and female nipples (though not male nipples for some bizare reason) with a mark or object which then implies censorship has taken place is also not allowed, so no carefully positioned fig-leaves! It didn't work for Adam and Eve and it doesn't work at DAZ3d. You are allowed to use a micro bikini which probably covers less than the fig leaves, but that apparently does not indicate that censorship is happening. However, the easiest solution which doesn't add any extra steps to your workflow or add any extra props to your scene is to change the texture display settings (the little ball top right next to the view pulldown box) to Smooth Shaded before you render or screen capture. This works for all characters and is inoffensive enough to pass. Though I'm not sure whether it would be allowed if genital geografts were present; I wouldn't try it.

  • Roman_K2Roman_K2 Posts: 1,269
    Toonces said:
    Also, you said 'click', but you have to double click.

    Hmmm... I wonder if this is my problem. I was trying out Lorenzo and Loretta Lorez and very often (it seemed to me) things wouldn't load/nothing would happen.

    Either that (double-clicking) or I was thinking I might have a faulty left button, on my laptop. sad

  • SpottedKittySpottedKitty Posts: 7,232
    Edit: Actually, another thing that might be a factor.... when I went earlier looking for the Gen 3 Male character to load manually from Content Library > DAZ Studio Formats > Daz Connect > People, I was NOT seeing Genesis 3 Male or Genesis 3 Female in there, even though I had installed it some while ago via Daz Installer.

    You're not finding it in the /DAZ Connect/ folder because you already installed it using DIM. They're two different installation systems, and the installed content files end up in two different places. You should have a /DAZ Studio Formats/People/ folder, with a G3M folder inside that.

    That said, when you updated, the G3M base figure files should have been copied into the Connect folder.

  • Toonces said:

    Hmmmm... well, loading Satyrn Human (from the Satyrn character), and then going to Smart Content > Shaping and double-clicking the Satyrn Fantasy Ears 02 morph applier there... or any of the other Satyrn related appliers, such as Satyrn !Head, yields no visible change to the character either.  I tihnk something is preventing appliers from working altogether.  oO

    Interesting. In the parameters tab on the right, select the figure name and scroll through all the morphs. Make sure the morphs are at least working. You can set the youth morph to 100% to basically do the same thing as the 05-06 shaping preset.

    Not a great solution, but at least it identifies whether you can access shaping via the morph dials. IF so, then it's just the double clicking on the preset icons failing to work...which is weird.

    Well, having loaded the Satyrn figure and gone over into Paramaters > Satyrn > Actor, I find the morphs over there (Chest Scale, Nipples, the Foot Propagating Scale stuff, Bodybuilder stuff, etc) DO in fact work... but going into Smart Content > Products > Shaping, and double-clicking something on that pane, such as Satyrn Fantasy Ears 01 or Satyrn Fantasy Ears 02, nothing at all changes in the figure.  Same (lack of any) result happens when I go to Smart Content > Files > Shaping and double-click Satyrn Fantasy Ears 01 or 02 from there.

    Why would nothing on the Smart Content > Shaping tabs work?  oO

  • I posted a trouble-ticket on this on the 4th, but so far have only gotten the "thank you for contacting Daz 3D Sales/Tech Support" message.  I'm not sure how long to wait for the response.

    Anyway, having looked around a bit in the Daz 3D Help Center, I came across this:  https://helpdaz.zendesk.com/hc/en-us/articles/207530323-Trouble-shooting-the-Smart-Content-Pane

    Is it possible that the problem I'm having is due to a corrupted database?  How likely is it that re-importing the metadata would sort it?

  • nomad-ads_8ecd56922enomad-ads_8ecd56922e Posts: 2,000
    edited May 2017

    Well, after getting help from a netquantance, we eventually figured out I needed to go into Content Directory Manager pane and add C:\Users\Public\Documents\My DAZ 3D Library to it under Daz Studio Formats

    Now double-clicking the morphs in Smart Content >  Shapers works.

     

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