Problem With Applying Shaders
IceDragonArt
Posts: 12,741
I have a set of 3Delight shaders that throws up an error message every time I try and use them. When I go to apply them they ask me if I want close the scene. I can't move forward as they won't apply and no, I don't want to close the scene lol. I've had this issue with one or two other items but can't remember what they were. They used to work just fine so not sure what happened. 4.9 and I did refresh the meta data. maybe I should uninstall and re install them?
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Comments
What are they?
Can you try on a simple scene...just a sphere primitive and see what happens if you do close the scene (usually that means Studio is wanting to load a new scene/clear the old one).
Its telling me it can't open the file it doesn't exist.
I went to browse to file location and everything is exactly where it should be. Its the JGreenless Ground shaders. I tried merging one into the scene and it acts like it is doing it but nothing happens.
Okay tried dragging and dropping and that worked so obviously the files are there. The merge into scene seems to be working as well. I tried a couple other shaders from other people and they are not behaving as they should either. My gem shaders (different vendor) made Studio crash when I tried to double click to apply. they work fine dragging and dropping and merging into the scene as well but will not load without crashing studio.
And more problems! None of my textures or shaders are working on my characters either. I loaded basic Genesis and went to apply a shape and a base mat and nothing. Nothing changes nothing happens. Everything was fine until yesterday. Ummm the only thing I did yesterday was upload the DIM update. Surely that can't be the problem it shouldn't have effected anything but DIM right? I'm really kind of freaking out.
Is your content showing up properly? Smart Content? Content Library?
Is it installed on the same drive as Studio?
Is the CMS running?
Have you closed and restarted Studio? Rebooted your computer?
mjc- Sonja is offline until tomorrow after church. In my thread, she stated she shut down the DIM and restarted it, don't know about the other. I had problems with the DIM ujpdate and it was my Windows 10 firewall (we think.) She's having a mess of a time though, can't double click things she was able to click before- weird problem!
It's odd...and it doesn't sound firewall related, unless it's blocking something, like the CMS.
Okay I am just on for a couple of minutes but did some quick tests. I have no idea how to tell if the CMS is running. Everything is exactly where it should be and the files that it says are empty, are not and are in the correct spot my library as well. I only have one drive so yes, they are all installed on the same drive. Yes I have closed and restarted studio and I will be restarting my computer when I finish this post lol. Updating the meta data does not help. And, its not all of the shaders JGreenlees seem to have the most problems BUT some of them work just fine. The gem shaders I mentioned above are also causing the same problems. The problem with the Genesis figure seems to be okay, now things are working there as they should.
I have to make beads today I cant' put it off any longer so I will be offline for several hours. I sincerely appreciate the help and will be back later this afternoon.
Use Explorer and search by file name...make sure you don't, by some chance have the problem ones double installed.
With DS running open Task Manager and go to the Processes tab - you should see several entries for PostgreSQL.
8 entries for PostgreSQL. Restarted my PC didn't help. Have been trying more of the shaders and I would say that 2/3 of them no longer load with double clicking (3Delight shaders) and ask me if I want to save and close the scene. I ran into this with Colm's Iray lighting as well but that seems to be how his stuff is set up. I can drag and drop and I can merge with scene so at least they are still usable but I would still like to know what's happening.
So these are the ones that don't work -
JGreenlees - Leather Factory - Ingeneous Rock - Ground Shaders both 3Delight & Iray (The other ones I have all work fine)
David Brinnen - Woodland Leaves (But his Woodland Floors work just fine)
Jewelcrafter Shaders - Handspan Studios
Velvety Print Shaders & Tarnished & Polished - Digital Lite Design
Stone Texture Building Kit & Stressed Metal Kit - Laurie S
I can't seem to find a common thread...they all don't seem to use the same base shader.
Hey Sonja, I'm online. Let me take a look at a few of these. Back in a bit.
Okay, for Leather Factory, in 4.9 (that's what you're using IIR) here's what it looks like in mine. Does it match yours? I opened each part of it, aka the Colors, Utilities, Strength and Tiling. Check each one please.
Okay, now just asking because I've done this myself, not trying to be insulting- are you using the Surface Tool and selecting the object in Surfaces and in Scene, before you apply the shader? Even if you are, is it somehow coming unselected, and therefore throwing an error or not working?
Edit: Tested the leather one, it's working. If you have the files / setup showing like my screenshots and it doesn't work, I don't know what to do. You've already reimported the metadata (product 16516) so what I normally do if that doesn't work (and this is just me, being nit-picky) is download a zip file of it, manually see where every single related file is, delete them even if they're in the right place, and then manually install from scratch. Close the studio, reopen, and see if it works. It's a pain but last year I got several files working this way when reimporting metadata wouldn't work. No logic to it, but I was desperate. (And it worked for me.)
Leather factory is identical in every way. And no you aren't being insulting I can't count how many times I have forgotten and have to go and make sure. But since I'm testing I was double checking myself.
And I am never insulted, just because its obvious does not mean I know about it lol.
OKay, let's do Leather Factory. I am manually downloading the files (and yeah, I looked in DIM but it's easier for me to go to the file structure.) If we can see what's going on with ONE of them, it's a start. Did you take a look at the screenshots and see if your setup matches that?
When it's done downloading, I will list the file structure. Let's go folder by folder just in case you overlooked something, or something got nested. (love that word.)
Content>Runtime>Textures>JG>Leather
Looks like this.
Also: Content>Runtime>Support looks like this. (Listing everything for you.)
Yes the folders all look identical to what you posted. I like that word too despite the massive headaches its been known to cause lol.
Content>Shader Presets will have two folders. One is Iray, the other is Leather Factory. Here's each one of those:
Content>Shader Presets>Iray>Leather Factory
Content>Shader Presets>Leather Factory
Yes those all match exactly.
Okay, every single one is in place. Can you check your firewall and see if any portion of the DIM is blocked? Mine had split into private and public and had the public blocked. Don't ask me.
And how does one check for that? (See I told you I didn't have a clue lol)
I've actually been anticipating that question and been digging around. Since I had no clue either. I'm checking out Control Panel and Task Manager, can't remember exactly what I did. I'm looking.
Never mind I found it. Its definitely not the firewall since its off lol
Go down to the bottom left corner and left click on it. First, in Settings, there's Update and Security. You can see if your firewall is on, and if so, what you're using. Are you Windows 10?
Okay had one turned off completely and one on but both show studio allowed in both private and public.
Okay, we posted at the same time. I'm running out of ideas here, and you've got the LEAST technical person on this planet trying to help you.