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Great, Daz3D has now changed my User Name to one I will never remember.
I have always had the Same User Name and Email Address for my Daz3D Account and my RDNA Account.
Now the Daz Software in importing my RDNA User Account has changed my User Name.
How can this be fixed? and returned back to my Original User Name?
The name would have been changed on the switch to this forum - you can edit it here https://www.daz3d.com/customer/account/edit/
Got to your account - Account Info and click on Edit. There you should be able to add your previous username again.
Testing 123..saw Dead_Reckoning's post and wanted to check my user name..*Waves at Dead_Reckoning
Yep it works!
He did, in the other thread. So, since others may also have missed seeing it, I'll copy it here for everyone.
Hope that helps!
He did, in the other thread. So, since others may also have missed seeing it, I'll copy it here for everyone.
Hope that helps!
He posted the same thing here after I posted, at least now we see that they have seen and read our concerns but at the same time they unsticky the threads like a few others when it seems like hard questions are being asked. Seems to be the reoccuring pattern for daz lately.
I had a similar issue with multiple accounts, when I submitted a ticked about it I was told the following:
Quote removed. The ToS says "Emails or Private Messages (PM’s) can be posted ONLY by the original author, or by the recipient if the post explicitly states that it may be made public. This also includes communication from all DAZ 3D contacts as well as correspondence with outside agencies."
With DAZ Connect and now the merger it is essential that managing all our products is "simplified" NOT made more complex.
I believe the answer to your question shadowhawk1 is covered in the Store section of the RDNA Terms of Service on their site.
someone has to ask..
will RDNA products work better in Carrara than Daz products?
I hope so
Is it though? Those are RDNA's rules but now that they are part of daz do they now fall under daz TOS? I have several items that were discontinued for one reason or another that are still downloadable here. If there is a conflict in the TOS between both companies whose TOS takes presidence?
I would suspect 'and this is not legal advice' that the terms would be from whichever site you purchased the product in question from, would be the ones which apply. Unless you were notified otherwise.
They will certainly work much better in Carrara than encrypted DAZ products. However where both are non-encrypted then it depends if DS optimised products work better in Carrara or Poser optimised ones. Most RDNA products are optimised for Poser, but the majority (though not all) will still work in DS pretty well as well.
1-Fall UNDER Daz TOS
2-Daz TOS takes presidence.
Daz bought RDNA, not the inverse, and its a merger not a consolidation, they're different schemes.
That is why I am trying to get an official word for not only myself but for the hundreds of other people here. I have a couple hundred orders there and before I have to take up time and hard drive space redownloading every item because I can't remember if I have downloaded all of it and some of my hard drives are in the states while I am not so it isn't a simple matter of plugging in a hard drive and checking.
The main point is that neither Daz 3D nor RDNA hold ownership of all of the products sold by RDNA, most of the rights are held by the vendor unless stated otherwise. If the vendor chooses not to migrate there products or if Daz chooses not to add it to their library. Then Daz would be under no legal obligation to provide you continued access to the files nor would RDNA as they have spelled out in their terms. And Daz may even be in legal breach if they did against the vendors consent choose to transfer them to the Daz servers for your download convenience without agreement from the rights holder.
Again this is just my opinion and not legal advice.
There is no way at this point Daz could say what or which content will or won't be made available for later download. But I'm sure they will endeavor to make as much of it available as possible.
Congratulations for being the Voice of the Masses!
Official Words will come in time, Daz Steve said that in past pages,
OK, let me post this question to you, which is PURELY HYPOTHETICAL. I have several purchased items of your through this store here at daz. If you chose for some reason to no longer sell here, do I not still have a right to download and use items that I have purchased? If that is the case, should not everyone who has purchased these items due a refund since we no longer have access to a purchased item? And before you say its not the same, this is exactly the same. We have all purchased items with the resonable expectations that we will have continued access to these items. It would be the same as buying a car and then being told that we can look at it but not drive it.
You would only be entitled to a refund under the terms you purchased the item under and I do not know a single digital asset from any store whether software or content that is sold under terms of perpetual download availability forever.
I'd recommend you put in a support ticket with the question. That way, it will not get lost in all the posts, and CS will be aware that there are these specific concerns. I don't expect any quick answers - like in a day or two - but there will be one maybe by the end of next week or something like that.
Is that not what our purchase gives us? If I have a catistrophic hard drive failure some time in the future, should I not have the ability to download a file sometime in the future if need be? If that is not the case then we truly do not own the purchases that we are making here or at any other 3D site.
That's true. As I understand it, the only thing you own in perpetuity is the licence to use the content, not the content itself.
Its getting a little of topic but the EULA spells out the usage rights of purchases of most digital assets, which may vary from store to store.
There is no real definite 'I bought it, I own it' in the real world no matter whether it is either digital or tangible goods. Most purchases are controlled by specific conditions and rights even if your not aware of them.
Even a toaster is under a slew of legal concepts and limitations including patents, copyrights, trademarks etc. Just because you bought the toaster doesn't mean you bought a right to pull it apart and reverse engineer it and have 100,000 of them made for sale. So you can say it's not truly your toaster even though you paid for it and use it to make your breakfast each day. You paid for specific usage conditions.
Take a music CD which part of it do you own? If it fails years down the road can you demand a refund or money back?
In reality Daz would make all content that you had purchased here available for you to redownload as long as it was reasonable and possible for them to do so. If the ocassion did happen where they were unable to provide that service to you at some unforeseen point in the future they would be under no legal obligation to continue to provide that service indefinitely. This is not an unusual concept as I pointed out, so I'm not really sure why you are so surprised. Your rights to any purchase whether from Daz, RDNA or elsewhere are generally spelled out in licence agreements, TOS, EULA's or even just in common law.
Do you know of any digital asset that guarantees the right of perpetual download in their terms?
So basically it comes down to us buying an item and then having to deal with the threat that we can have that item denied to us.
nobody "bought" a 3D asset, in fact you buy a license to use them.
that's why you can't use the OBJ mesh for anything you like because is not of your own, you buy a license for some limited use and in 2D final product.
Daz provides the ability to download a product beyond the initial purchase as a courtesy and convenience to our customers. However a purchase does not mean you own content, but a perpetual license to use the content within the terms of the EULA. No online store, 3d or otherwise, guarantees continued access or delivery of a product indefinitely. If you have catastrophic hardware failure, odds are very strong we will provide a download of the content again which is just good customer service, but we are under no legal obligation to do so. It would be like asking a store to give you a free copy of a dvd you lost, the transaction was concluded when you paid and took delivery of the product, so they aren't under any responsibility to make sure you can manage your copy of a movie you don't own (in the case of movies you have a copy and personal license to view it, but can't do things like redistribute or do things like public broadcasts of it without permission from the rights holder of the movie).
If it isn't clear what the limitations are or exactly what you are purchasing, I would recommend reading the EULA.
You buy it, you download it. It's yours. If you want to be sure you keep it, back it up. If you went to a real world shop and bought an item and then did not take it home with you, would you really expect to be able to go to that shop a week after it has closed and reasonably demand they give you your item?
You are all comparing a PHYSICAL item to a DIGITAL item. If I purchase an item in a physical store I understand that once I leave with my physical purchase I have no legal right to go back a week, a month or a year later and ask for another copy. Now if the item is defective or not what was promised that is different. Not everyone is has the ability to store every purchase they make digitally. As a consumer we have a right to access purchases that we have made, otherwise we are purchasing an item that can be denied to us.
Why don't you just download it and back it up? Storage is pretty cheap these days, and there are plenty of places like google that will give you GBs of cloud storage for free. I download all the stuff I buy shortly afterwards and then back it up. For all I know DAZ could go bust tomorrow, unlikely, but it is prudent not to leave your only copy of content on a 3rd party service that you have no control over. Its great that DAZ lets us download our stuff for as long as we want, but it is still a good idea to hold your own copy (or copies) at a place you have control over.
The rights you have, regarding content purchased here, are spelled out in the EULA. --->http://www.daz3d.com/eula
Digital or Physcial is not really relevant as all goods are bought, sold and "owned" under specific legal conditions.
I live and work overseas in areas that do not always have the best connection to the internet and obvioulsly I have a limited amout of space weight that I can take with me. Plus ther are people who don't always extra funds to purchase cloud space or extra extra haed drives.