Studio 4.8 and 4.9 won't load textures, unless done manually

PDSmithPDSmith Posts: 713


Okay, I'm going on a week of a trouble ticked and ZERO help from tech. I thought I had this fixed two days ago, but the problem is back and with a vengence.

 I'm being paid for a project and right now. DAZ's program has again brought me to a stand still.  

Here is everything I've submitted and then some.

To explain the title, not just the texture, but the specular maps, the bump, the normal maps...Studio has the path correctly marked...it just won't loat them.   And once it's all loaded manual...then the scene looks as it should and can be saved...but don't expect to load it again...that's a 50-50 crap shoot!

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I updated to Studio 4.9 a weeks ago after experiencing a few problems. Those issues went away and then today after reloading a file I was working on yesterday all the textures for the scene as well all other scenes for ALL 50 scene's back are un-locatable, even if the path Studio gives is correct it isn't looking for it. Even scenes unrelated to the project are effected! I have to manually link each texture back.


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Thank you
DAZ3D Team

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So I posted on Devient Art for help.


SickleYield  Professional Digital Artist
Somehow DS has lost the location of your content directory. I would try manually adding the directory first. In content library, right click and it should be an option.

PDSmith
I tried exactly as you suggested and from the looks of it, it's the same process as going through the Content Directory Manager and adding folders. But either way, I still came up flat. I got nothing. I've even gone so far as to load some older poser based files such as Lisa Botanicals and load all the plants and vases with a V4, Genesis, G2F, G3F, and G3M with assigned skin...render them, then save them in a junk file. close Studio then restart and load a previous scene that once held a plant and a couple of figures in hopes Studio may have 'relearned' where the textures were. Nothing. They all look like Genesis clay.

I appreciate your help, and really hope you may have more ideas.

-Paul

SickleYield  Professional Digital Artist
Sorry if this is a stupid question, there's no way it's a draw style thing?

PDSmith
I wish it were, and I'd take my lumps over this. But I have a 4mb error log for just a simple g2f in a v4 body suit in knee high boots and normal hair. Not one texture would load to the figure or outfit but all the paths were correct
ie content/runtime/textures/silverraziel/alani/alanihead.jpg but at the same time the error log is loaded with line items like " Could not resolve : "/Content/data/DAZ 3D/Genesis 2/Female/Morphs/SickleYield/FemaleSmoothers/FBMGia6Smoother02.dsf "

and this morning I came across the fact I was able to load a scene built on Monday in Studio 4.9, but is it a coincidence that nothing from Studio 4.8 (updated last Thursday) doesn't load?

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thomvinson  Hobbyist Digital Artist
In your Nvidia Control Panel settings, go to Manage 3D Settings ----> Program Settings, then make sure Daz is on the pull down list of programs. If it is not, then add it.

I was having intermittent texture problems and this fixed it for me.

PDSmith
I tried that and it didn't seem to have an effect, thanks any way.

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Casual  Hobbyist Digital Artist
some far fetched ideas

1 - remove the .dll for recently installed plugins - sometimes a faulty plugin can ~break~ daz studio

2 - if you have a copy of the C:\Program Files\DAZ 3D\DAZStudio4 folder
you could copy paste at least the DLLs which must be the components used to load images

3 - look in daz studio's temp folder
C:\Users\Your name here\AppData\Roaming\DAZ 3D\Studio4\temp
when the program is not running the folders should be empty
if there's a corrupt leftover image it may crash the image loading ... who knows ! (not me)

4 - if you're used to that, look at the windows registry keys for Daz3D maybe there's clues

5 - roll back your nvidia driver to an older version

6 - look at Help/Troubleshooting/About your video card mine says Current OpenGL Version:4.5.0 NVIDIA 359.00
sometimes (very rare) you have to use the nvidia control panel and tell the driver to lie about the opengl version
ex: tell it to report the version as OpenGL 4.0

PDSmith 1 minute ago
Well rolling back didn't change a thing and in fact updating didn't change a thing either, Studio refuses to load the textures, it knows the path, just won't load them. Even after I've loaded the executeable version and the DIM versions of Studio 4.9 The AppData folder is empty thankfully to that's a good thing. and the registry comes up clean with System Mechanic and CCLeaner so I'm on the plus side there too! This is looking to be more and more of exclusively a DAZ issue and their software.

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Casual 2 hours ago Hobbyist Digital Artist
maybe Daz Studio's recent DRM switcheroo system modified your assets and told them to look for the textures in the secret DRM folders then forgot to put the images there
PDSmith Moments ago
Everyone was up in arms against this change and move, I was one of the hold outs until last Friday and now on Monday...BOOM this problem hits...so not pleased!

Casual 2 hours ago Hobbyist Digital Artist
so re-installing those figures may fix them
PDSmith Moments ago
I just did. A poser based product and a Studio based product. Neither one was recognized in the Studio 4.8 save file. in the save for I made yesterday one of the two work fine...so this problem is serious flawed and needs some work and looking into on their end.

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Okay, Then Last Friday after talking with Sicklyield.
I started to 'germinate' an idea after she mentioned something about the content, I started to wonder about a possible corrupt data directory.  It's the only thing that hadn't or couldn't be adjusted through Studio. Part of me wishes there was some sort of 'data' verification method now. since that was exactly the problem.  I tried a number of data folder back ups...and then  would test Studio each time then came a 4 year old group of files was copied into the directory and fixed it(Temporarily it seams).  blMilWom_v4b_68498, PasitheaHairV4_76966, PasitheaHairV4_76966 and given the last two are not as common as the first. I'm strongly of the idea the first one was what killed everything.  But on a side note, I down graded from 4.9 to 4.8 before I started the copying of data folders...but I doubt that had much of an effect...or did it? What do you think? Yes I was aware BlMilWom is a Victoria 4 base file, but odd or coincidence everything temporarily fixed?

I would greatly appreciate any and all help with this.

-Paul

 

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Comments

  • TottallouTottallou Posts: 555
    edited May 2016

    From the screen shot it looks as if Daz is looking in Content/Content/story-sets rather than content/story-sets

    Is it possible you have an extra "content' word in your preference setting?

    Sorry if it doesn't help but its worth checking -

    Here is a screen shot of the part in daz to check :)

     

     

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  • PDSmithPDSmith Posts: 713

    Not sure how I would get rid of the double Content. I just took a look and don't have one (in studio or in Windows Explorer). It's just E:  a Content folder and all of the Studio toys in their splendor!  No extra Content folder inside of a Content folder.

    Ontop of that my error log is a 4mb text file for just a simple G2F, in a V4 bodysuit, wearing a G3F hair and Genesis Boots.  (It's a file from 5 weeks ago)  all the morph files are missing from the character.

    Thank you, but I don't think what was it...one of these idea has to hit the wall and stick....and will be the right one. :-)

    -Paul

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  • TottallouTottallou Posts: 555

    What have you got set in Daz Studio under - Edit - Preferences - Content Library - Content Directory Manager?

    Perhaps post a screen shot so we can rule that out as the cause - Usually when things don't load the problem is incorrect paths set in there so studio looking in the wrong place

     

  • PDSmithPDSmith Posts: 713
    edited May 2016

    Here you go...with all the eraseing of my Registry to purge any mention of Daz and Studio to see what I could do to fix things earlier, everything as been pretty much reset. I had't had much of a chance to start anything in the last two days.

    The blacked out section is my wife's name and doesn't need in this...though good luck tracking down a Smith.

    Here is the requested screen shot. I try to keep things organized ...Poser kind of auto set up with doing a search of the drive.

    And thank you for the help.

    -Paul

     

    Side note...that was the thing with loading scenes....Studio had the correct path with pop up error log...all the files it said were missing...were actually there!

     

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  • namffuaknamffuak Posts: 4,409
    edited May 2016

    There's something wonky somewhere - when I switch my content view to match yours I do NOT see a drive letter ( see image2 for mine).

    So - back to first causes. Shut down Studio and rename the log file, so we can start with a new one - log.txt lives at C:\Users\<your name>\AppData\Roaming\DAZ 3D\Studio4 (I'd use log-old.txt, but anything will do - remember what and where, you'll want to delete this when done trouble shooting).

    Then start Studio, click on the options menu for the Content Library tab, click on Content Directory Manager, expand (click on the '+') both the DAZ Studio and Poser format directories and post the image. You should have something that looks like image1. It looks like this may be where the problem lies.

    Note that my content, for the most part, lives at D:\s4stuff\gen5 and my content library just shows it as 'gen5'; is it possible you have E:\ as one of the directories?

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  • fixmypcmikefixmypcmike Posts: 19,689

    You've got a bunch of nested content folders, e.g. E:/Content as well as subfolders of E:/Content. Is there a Data or Runtime folder directly under E:/Content?  What about under E:/Content/People?

  • TottallouTottallou Posts: 555

    I believe if you change your content directories in Studio both  Daz Studio & Poser Fornats to just E:/Content it may work as expected

     

  • PDSmithPDSmith Posts: 713

    My E drive, thought 4Tb has been in service of Studio and Poser for 8 years now. since Studio 3.1 but what matters is that it's when Poser and Studio shared the same content so that Poser format as you see in my above attachment is as it was laid out and worked for me and when Studio 4 hit I merged the two formats and kept them on the same drive and given what I do for a hobby for the last 8 years I never split them up, so yeah, Poser and Studio are merged in one happy family.

    As said...no content folders or data folders under other content or data folders...there is just E:\Content\data...

    Remember there is no right or wrong way with Studio...there are atleast 3 to 4 ways to every solution...but mine apparently.  :-)

    So far ...Not stopping...Thank you all.

    Calling it a night, will try other solutions in the morning...Again thanks for the help.

    -Paul

     

     

     

     

     

  • jestmartjestmart Posts: 4,449

    The is most certianly a wrong way with Studio and nested content folders is one of them, delete "E:Content" from the both Studio and Poser sections of the Content Directory Manager.

  • namffuaknamffuak Posts: 4,409
    jestmart said:

    The is most certianly a wrong way with Studio and nested content folders is one of them, delete "E:Content" from the both Studio and Poser sections of the Content Directory Manager.

    Wrong way to go - right idea, wrong way. Unless told otherwise when you save scenes, subsets, and other such, they go into the data folder of the first directory defined as a Studio content directory. In this case, e:\content. So pretty much anything saved would be in e:\content\data. What you need to do is get rid of e:\content\people and e:\content\shader presets\iray - they will be found from being under e:\content. BUT - if you have a data directory under these two, you need to merge its content into e:\content\data.

    I'm not at all sure of what to do with the poser side . . .

  • fixmypcmikefixmypcmike Posts: 19,689

    Same thing for the Poser side:  if you have Runtime folders under each of those subfolders then DS is going to get confused about where to look for textures.

  • PDSmithPDSmith Posts: 713

    Okay, did some digging, no additional 'data' folders on E drive.  Just one.  The one and only that should be there.

    How would Studio get confused finding a texture?  When the scene file is saved and then 'zipped'.  The saved file structure informs Studio where those files are located. It's worked for 8 years, until two weeks after updateing to 4.9, (Pure coincidence; those who think other wise I'll leave that to the aluminum hat wearers and kool aid drinkers)  In this case, Studio has shown it has the file locations right, in the error log that been generated for a simple G3F figured in a bodysuit, with hair, and boots as well. the the error file is 6mb...and all the file locations are 100% correct.  All the Morph files in the data folder are 100% correct.  They just aren't loading. 

    If I ignore loading all the files and go for the 'Genesis Grey' mode. I can pose, bend, twist and do anything with the characters but distort their shape...no morph.  I can do the same to the objects in the scene; doors open, drawers open, but hair...doesn't bend. Anything with a morph is doesn't happen..but if it has a bone it does.

    Again, thank you for the help, I'm still looking for the pot of gold and not finding it. Nothing like a I7 4.3Ghz  GTX960(4Gb)  16gb Ram  system Dead in the water....currently working with an old back up system to keep with my contract obligation.

    -Paul

     

     

  • fixmypcmikefixmypcmike Posts: 19,689
    Remember that all those texture references are relative, not absolute paths. DS takes all the content folders you have listed and tries to amalgamate them, then looks for the relative path to the file. When you have nested content folders that process can get messed up. Is there a Runtime folder directly under E:\Content? Is there a Runtime folder under each of the subfolders you have listed?
  • PDSmithPDSmith Posts: 713

    Well, There is the Runtime that Daz made. for all of our content.  and then there is the the devided up content I've split up but no nested runtimes under runtimes...that's foolish and akin to spaghetti programming, much like C first started out as.

    And they are absolute apparently, from what understand since the very beginning;  try moveing the textures inside a folder to a new folder location and see what happens. Also, given I have 17 graphic novels that pull from save file locations that are depended on those file locations, moveing them is not possible, unless you know of some way that can take, say all of what I've designated as the Poser based folder 'womens clothing/skin/props/hair/sets/etc..' and move them to F: drive  and still keep the save file intact and error free, since E: is no longer viable.

    -Paul

     

     

     

     

     

  • fixmypcmikefixmypcmike Posts: 19,689

    You can move textures from one content location to another, as long as they're both listed content locations and the relative path stays the same.  But since both E:\Content and E:\Content\whatever are both listed as content folders, you do have nested folders.

  • mjc1016mjc1016 Posts: 15,001

    Moving texture files from c:\content\runtime\textures to z:\something\runtime\textures works as long as both locations are properly mapped...but mover them to z:\textures won't.

  • PDSmithPDSmith Posts: 713

    Bumping this topic as I'm still in the dark for a solution, Right now a $3,000.00 custom tower is a paper weight and a four year old laptop is all I've got to make sure I meet obligations and agreements. Daz tech support still hasn't contacted me with possible or suggested solutions. I'm willing to try anything and everything at this point.

    -Paul

  • namffuaknamffuak Posts: 4,409

    Have you corrected the nested content folders? That's probably where 90% of the problem lies.

  • PDSmithPDSmith Posts: 713

    Okay, I just got an answer from Tech support via my brother.  Namffuak, I'm currious, how given my above list of Poser content, and my understanding of nested files and your interprestion of nested files which may not be the same.  (example, 'All dressed' has many meanings. to me it means all the fixings on the food.)    How would you go about moveing all the Poser based folders into a seperate location, keep in mind even to put them under E: drive root direction are they not 'nested' under the root directory and doesn't that flow against the concept and idea of organized file structures?  And remember I have 8 years of graphic novel saved files I still use that access Daz and Poser mixed content files. Even to move one Folder say E:\Content\Hair (Which is just Poser based hair collection. A runtime based folder)  to a new location even out side of e:\Content to say E:\Legacy-Poser would "Nesting" the files cause an issue of haveing to relocate all the files again? Or will Studio find the textures next time I open the saved file, last time I checked with 4.8 it wasn't that intuitive, has 4.9 changed that standard? Not being sarcastic, legitimate question.

    And to everyone thank you so far for your help. so far Tech support believes its a matter of meta-data re-import but I wonder about the Poser based textures...guess I'll know when I test this process.

    -Paul

     

     

     

  • fixmypcmikefixmypcmike Posts: 19,689

    Since the relative path hasn't changed, as long as the new location is mapped DS can find the textures.  As long as no path is a subset of another mapped path.

  • PDSmithPDSmith Posts: 713

    So as an example, move E:\Content\Hair to E:\Legacy-Poser\Hair  then make sure it's re-mapped in the Content Manger.  And when I restart Studio for a clean start and open an old save file this should work?  The reason I ask, this may be a solution since the current method isn't working and remapping maybe the only way.  The Hair runtime is one of the smaller ones...we won't go into the Womens-skin...that's V3 and V4 skins combined!

    -Paul

  • namffuaknamffuak Posts: 4,409

    The DAZ definition of 'nested ' is to have both e\content and e:\content\people defined - people is now a nested folder.

    Try this (if it doesn't work it wont be that hard to undo) - create a new directory E:\stuff (I'm using 'stuff' because that's the way I roll -anything that makss sense to you).

    Move e:\content\people to e:\stuff (e:\stuff\people) and e:\content\shader presets\iray to e:\stuff (e:\stuff\shader presets\iray)

    Move E:\content\aiko to e:\stuff (e:\sstuff\aiko) and the same for the rest of the poser directories.

    Update the directory manager  definitions - leave e:\content as the first directory in both formats; change 'content' to 'stuff'' (or what you picked) in all the other paths. I'm semi-paranoid, so I'd restart Studio after doing the directory update. :-)

    This fixes the nesting issue; there may still be left-over artifacts to clean up, we''ll have to see.

  • DustRiderDustRider Posts: 2,880

    This is a pure WAG, but from the images in your first post it looks like DS is looking for your textures in E:/content/content when they are actually in E:/content. If you don't have an E:/content/content folder then you need to go into directory manager and remove any references to this folder. If you do have an E:/content/content folder, then this isprobably the source of the problem, DS is getting confused by it and looking in E:/content/content for data that doesn't reside there. If you do have an E:/content/content folder, most likely this folder will need to be removed, or merged with E:/content. Of course this is simply a WAG, but that is where I would start.

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