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Unable to Add Items To Cart

IceDragonArtIceDragonArt Posts: 12,751
in The Commons

So I'm trying to shop.  And I can't add anything to my cart.  I have refreshed, logged in and out and back in again.  No matter how much I click on an item it won't go into my cart.  Anyone else having this issue?  Its probably a sign that I should just stop shopping now.....

Comments

  • AtiAti Posts: 9,182

    I can add items to the cart, but in general, the whole site is extremely slow today, with occasional CouldFlare errors.

  • Charlie JudgeCharlie Judge Posts: 13,247
    edited April 2016

    What items are you trying to add? I know items in "Related Mad" from DreamCatcher's store aren't adding to the cart and there may be others.

    Post edited by Charlie Judge on
  • IceDragonArtIceDragonArt Posts: 12,751

    The Genesis, Genesis 2 items that are in the sale. Doesn't matter what I click on I can't add any of it. 

  • BeeMKayBeeMKay Posts: 7,019

    Same here. I can add other items to the cart just fine, but whenever I try to add items from the http://www.daz3d.com/march-madness-2016#related-mad group, they will say that they are added to the cart, and show as "in Cart" on the product page, but they will not add to the cart.

  • IceDragonArtIceDragonArt Posts: 12,751

    I can't even get that far lol.  It doesn't seem to be registering my click at all.  and the pictures are all distorted and elongated.  Very weird

    BeeMKay said:

    Same here. I can add other items to the cart just fine, but whenever I try to add items from the http://www.daz3d.com/march-madness-2016#related-mad group, they will say that they are added to the cart, and show as "in Cart" on the product page, but they will not add to the cart.

     

  • Charlie JudgeCharlie Judge Posts: 13,247
    edited April 2016
    BeeMKay said:

    Same here. I can add other items to the cart just fine, but whenever I try to add items from the http://www.daz3d.com/march-madness-2016#related-mad group, they will say that they are added to the cart, and show as "in Cart" on the product page, but they will not add to the cart.

    I can add some 'Related Mad' items such as Coven; but I can't add some others such as those from 'DreamCatcher'

    Post edited by Charlie Judge on
  • CybersoxCybersox Posts: 9,272

    The store seems to be at least partially fried. It appears to be having a huge problem recognizing login/account data.       

  • kaotkblisskaotkbliss Posts: 2,914

    Everything is fine and working correctly.

    What is happening is an uprising of the wallets. They are messing with your minds to keep you from buying more.

  • ChoholeChohole Posts: 33,604

    We have sent an email.  Hopefully this can be sorted out soon.

  • BeeMKayBeeMKay Posts: 7,019
    edited April 2016

    Deleted. Because it had removed everything again when I went to post here. cheeky

    Post edited by BeeMKay on
  • IceDragonArtIceDragonArt Posts: 12,751

    I can't even get that far lol.  It doesn't seem to be registering my click at all.  and the pictures are all distorted and elongated.  Very weird

    BeeMKay said:

    Same here. I can add other items to the cart just fine, but whenever I try to add items from the http://www.daz3d.com/march-madness-2016#related-mad group, they will say that they are added to the cart, and show as "in Cart" on the product page, but they will not add to the cart.

     

    kaotkbliss said:

    Everything is fine and working correctly.

    What is happening is an uprising of the wallets. They are messing with your minds to keep you from buying more.

    That would not surprise me lol.  My wallet is most definitely grateful that nothing is working right now.

  • em53em53 Posts: 32

    I had no problem adding things to my cart. I had no problems buying, DAZ has cheerfully taken my money. But I can't download a damn thing with any reasonable speed. I can get 1.8M/s from anywhere else but Daz, and I used to get it here. I am getting 33K/s today, and this has been going on for a week. I've tried both DIM and from my product library, the speed is the same. I will not use Connect, so I won't try that. I've tried two different computers, the results are the same. I'm surprised no one else is complaining, I can't believe its just me. The website is acting up, the download servers are slow, maybe they should try rebooting the whole damn mess. I doubt it would make anything worse.

  • IceDragonArtIceDragonArt Posts: 12,751
    em53 said:

    I had no problem adding things to my cart. I had no problems buying, DAZ has cheerfully taken my money. But I can't download a damn thing with any reasonable speed. I can get 1.8M/s from anywhere else but Daz, and I used to get it here. I am getting 33K/s today, and this has been going on for a week. I've tried both DIM and from my product library, the speed is the same. I will not use Connect, so I won't try that. I've tried two different computers, the results are the same. I'm surprised no one else is complaining, I can't believe its just me. The website is acting up, the download servers are slow, maybe they should try rebooting the whole damn mess. I doubt it would make anything worse.

    I have seen a couple other mentions of DIM being slow this week.  I haven't had any issues but that doesn't mean a thing...

  • BeeMKayBeeMKay Posts: 7,019
    edited April 2016

    Slow bandwith might be related to the DOs attacks going on at the moment: http://www.digitalattackmap.com/

     

    Post edited by BeeMKay on
  • goose_chasegoose_chase Posts: 84

    Some wag should DDoS that site, then we'd be totally screwed.

    Blimey, someone's hitting the UK hard. Probably review sites for hotels, the entire infrastructure collapsing under the weight of 1 star angry rants.

    And yeah, Polly and her Hair could not be coaxed into the sales cart today, no matter what. I even tried a trail of clothing and shoes, but she wasn't biting.

  • ChoholeChohole Posts: 33,604
    edited April 2016

    If you would like to try again, hopefully the add to cart issue should be fixed.

    Post edited by Chohole on
  • goose_chasegoose_chase Posts: 84

    Aha! Got her!

    Nice one, thank you.

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