Installing 3rd party product with DIM

I'm trying to install a product from a third party site using DIM (specifically, "G3R Modern Billboard Pack 9" by G3 Renderworks). The zip file includes a Content subfolder, and XML files called Manifest and Supplement. I usually install third party content using RiverSoftArt's Content Wizard, but I have read that those XML files are for DIM and should allow it to be installed complete with Smart Content. The instructions I've read said to put the zip file in the DIM's Package Archive directory, which for me is C:\Users\Public\Documents\DAZ 3D\InstallManager\Downloads and click the refresh button in DIM so it appears in the Ready To Install tab, but when I do that nothing happens.I've tried extracting and re-zipping (since that sometimes fixes Content Wizard issues) but no dice. What am I doing wrong?

Comments

  • garrett_3dgarrett_3d Posts: 279

    Can't you just install it manually by copying and pasting the folders into your library directly?

  • Richard HaseltineRichard Haseltine Posts: 110,011

    It may be a configuration issue in the zip, %appdata%/daz 3d/installmanager/log.txt should open the log if you paste it into a file browser address bar, scroll down to the end after having done the refresh and see if there are any messages relating to the zip.

  • garrett_3d said:

    Can't you just install it manually by copying and pasting the folders into your library directly?

    Of course, but that wouldn't install the Smart Content

  • Richard Haseltine said:

    It may be a configuration issue in the zip, %appdata%/daz 3d/installmanager/log.txt should open the log if you paste it into a file browser address bar, scroll down to the end after having done the refresh and see if there are any messages relating to the zip.

    Nothing relating to the zip AFAICT

    I've actually got 8 zips in there to install (I got 2 bundles of billboards) and none of them are mentioned. The only things that look like error messages are Remote Name Collisions, but those all name things I installed from the Daz store, and there's 10 of them

    2026-05-03 19:13:36.743 [VERBOSE] :: Begin user data refresh...
    2026-05-03 19:13:36.744 [VERBOSE] :: Begin processing package archive...
    2026-05-03 19:13:36.851 [VERBOSE] :: Finished processing package archive: Elapsed Time 0 min 0 sec 108 msec
    2026-05-03 19:13:36.853 [VERBOSE] :: Begin cleaning package archive...
    2026-05-03 19:13:36.853 [VERBOSE] :: Finished cleaning package archive: Elapsed Time 0 min 0 sec 0 msec
    2026-05-03 19:13:36.853 [VERBOSE] :: Begin processing manifest archive...
    2026-05-03 19:13:37.391 [VERBOSE] :: Finished processing manifest archive: Elapsed Time 0 min 0 sec 537 msec
    2026-05-03 19:13:37.391 [INFO] :: Installed Packages: 2150 : 552.8 GB
    2026-05-03 19:13:37.393 [VERBOSE] :: Finished user data refresh: Elapsed Time 0 min 0 sec 649 msec
    2026-05-03 19:13:37.497 [VERBOSE] :: Checking session ID validity...
    2026-05-03 19:13:37.606 [VERBOSE] :: Session ID valid
    2026-05-03 19:13:37.608 [VERBOSE] :: Requesting remote package data...
    2026-05-03 19:13:37.608 [VERBOSE] :: Requesting current notification data...
    2026-05-03 19:13:37.609 [VERBOSE] :: Requesting default notification data...
    2026-05-03 19:13:37.946 [VERBOSE] :: Local cache contains default notification data
    2026-05-03 19:13:37.963 [VERBOSE] :: Requesting current notification resources...
    2026-05-03 19:13:38.078 [VERBOSE] :: Finished retrieving current notification resources
    2026-05-03 19:13:38.080 [VERBOSE] :: Received current notification data
    2026-05-03 19:13:43.287 [VERBOSE] :: Received remote package data: Elapsed Time 0 min 5 sec 680 msec
    2026-05-03 19:13:43.360 [VERBOSE] :: Begin processing remote package data...
    2026-05-03 19:13:43.361 [WARNING] :: Remote Name Collision: 53111-2/53111-1 : Helix Tau Outfit for Genesis 8 Female(s)
    2026-05-03 19:13:43.364 [WARNING] :: Remote Name Collision: 83137-2/83137-1 : Dirty Dishes Food and Drink Expansion
    2026-05-03 19:13:43.429 [WARNING] :: Remote Name Collision: 82644-2/82644-1 : iRadiance Mega Outdoor Pack - 24 HDRIs With Advanced HDRI Tools
    2026-05-03 19:13:43.430 [WARNING] :: Remote Name Collision: 82644-3/82644-1 : iRadiance Mega Outdoor Pack - 24 HDRIs With Advanced HDRI Tools
    2026-05-03 19:13:43.458 [WARNING] :: Remote Name Collision: 51211-2/51211-1 : Sci-Fi Pilot Outfit for Genesis 8 Female(s)
    2026-05-03 19:13:43.481 [WARNING] :: Remote Name Collision: 63297-2/63297-1 : High Mountain Portal
    2026-05-03 19:13:43.488 [WARNING] :: Remote Name Collision: 82453-2/82453-1 : Sharon HD for Genesis 8 and 8.1 Female
    2026-05-03 19:13:43.525 [WARNING] :: Remote Name Collision: 50363-2/50363-1 : Orbital Merc for Genesis 8 Female(s)
    2026-05-03 19:13:43.554 [WARNING] :: Remote Name Collision: 86011-2/86011-1 : MOTHER Majestic Season Changing Crown
    2026-05-03 19:13:43.562 [WARNING] :: Remote Name Collision: 62323-2/62323-1 : dForce Dark Guard HD Armor for Genesis 8 Male(s)
    2026-05-03 19:13:43.597 [VERBOSE] :: Finished processing remote package data: Elapsed Time 0 min 0 sec 238 msec
    2026-05-03 19:13:43.597 [INFO] :: Remote Products: 2225
    2026-05-03 19:13:43.597 [INFO] :: Remote Packages: 2634

  • NorthOf45NorthOf45 Posts: 5,794

    The remote name collisions are from files that have multiple parts and/or identical names, but don't have anything to distinguish them, like 1of2, 2of2, or (01 of 02), (02 of 02), etc.

  • NorthOf45 said:

    The remote name collisions are from files that have multiple parts and/or identical names, but don't have anything to distinguish them, like 1of2, 2of2, or (01 of 02), (02 of 02), etc.

    Yeah I didn't think they were related, but I figured I should at least mention them since they were the only error-like messages showing up in the log

  • ElorElor Posts: 3,737

    I did some test with one of their freebie: the problem is how the archive is named.

    The file I downloaded is named 'g3r stun gun for genesis 8 and genesis 9.zip' and which is not the kind of name DIM will be looking for:

    https://docs.daz3d.com/public/software/install_manager/referenceguide/tech_articles/package_naming/start

    I don't know if it's a naming mistake by G3 Renderworks or if Renderhub is not respecting how the archive was originally named (I suppose it's the later but you'll have to ask one of them to know), but once I renamed it following DIM naming convention, the stun gun did appear in DIM.

    Try renaming your archive to something like G3R00000001-01_G3RModernBillboardPack9.zip

    You can pick any value you like for the 8 number after G3R: Renderhub don't use unique ID to identify their product like Daz or Renderosity are doing it. You can also use something else than G3R, as long as it's 5 letters or less and is not one the five combination reserved by Daz3D to itself (it should work even if you're using one of them, but it could lead to some conflict, so best to avoid them).

    And for the last part of the archive name (G3RModernBillboardPack9), I simply removed any space.

  • Richard HaseltineRichard Haseltine Posts: 110,011

    gwalla_2536c3a4a6 said:

    garrett_3d said:

    Can't you just install it manually by copying and pasting the folders into your library directly?

    Of course, but that wouldn't install the Smart Content

    If it is installed properly you can manually import the metadata 

    1. right-click on the tab for the Content Library pane
    2. select Content DB Maintenance
    3. check Reimport Metadata
    4. click Accept
    5. check the product in the list in the next dialogue
    6. click Accept
  • Elor said:

    I did some test with one of their freebie: the problem is how the archive is named.

    The file I downloaded is named 'g3r stun gun for genesis 8 and genesis 9.zip' and which is not the kind of name DIM will be looking for:

    https://docs.daz3d.com/public/software/install_manager/referenceguide/tech_articles/package_naming/start

    I don't know if it's a naming mistake by G3 Renderworks or if Renderhub is not respecting how the archive was originally named (I suppose it's the later but you'll have to ask one of them to know), but once I renamed it following DIM naming convention, the stun gun did appear in DIM.

    Try renaming your archive to something like G3R00000001-01_G3RModernBillboardPack9.zip

    You can pick any value you like for the 8 number after G3R: Renderhub don't use unique ID to identify their product like Daz or Renderosity are doing it. You can also use something else than G3R, as long as it's 5 letters or less and is not one the five combination reserved by Daz3D to itself (it should work even if you're using one of them, but it could lead to some conflict, so best to avoid them).

    And for the last part of the archive name (G3RModernBillboardPack9), I simply removed any space.

    It works! Huzzah!

    Thank you!

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