E3D Aria HD for Genesis 9 - Cannot find file

fppro_4cf46c2c7b

Hi,

I am trying to load the "E3D Aria HD" but it displays an error message: The files listed below could not be found: /data/Daz 3D/Genesis 9/Base/Morphs/CynderBlue/Misc/CB Long Square Nails G9.dsf.

I tried the only thing I know which is stopping Daz Studio, uninstalling and reinstalling E3D Aria HD for Genesis 9 from the DAZ Install Manager, and starting Daz Studio and trying again, but the problem persists.

When I look in the File Explorer, it seems like I really don't have that file.  In fact, I don't have the "Misc" directory at all in the "CynderBlue" directory.

And when I check for "Known Issues" at E3D Aria HD for Genesis 9 [Documentation Center] I don't see anything listed.

The "File List" at File List [Documentation Center] doesn't include anything from CynderBlue either.  I am not sure whether it is normal that something from Exart3D references something in the CynderBlue directory.

Any ideas what I can do to fix the problem?

Thanks!

Richard Haseltine

Looks like an unintended file dependecy - possibly missed in testing because that product was installed on their system. Please use a Techncial Support ticket to report it..

fppro_4cf46c2c7b

Thanks for confirming, @Richard Haseltine.  I have opened a ticket as you suggested!