Loading...
> >

New Year, New Sales Thread: Report Issues Here 3 "Reporting Only"

1…1011131516…44

Comments

  • CybersoxCybersox Posts: 9,264

    rokkr said:

    joanna said:

    xyer0 said:

    rokkr said:

    "Extra 20% off* your entire order with
    5 or more Outlet or Quick Grab items

    *Items must be in cart simultaneously for discount to apply.
    Discount excludes Gift Cards, Memberships and Licenses."

    Outlet and quick grab items are not included in the exception, but they're not getting the entire order's 20% discount.

    my results also 

    They are not included, because they have a fixed price, so they never get any discounts. 

     

    They have to specify because, in their page, it's written: "Unless otherwise specified, no discounts, coupons, tokens, or other deals may be applied to Quick-Grab/Outlet Items." The expression entire order (with specific exceptions listed) is enough to specify an exception to the latter (the unless otherwise specified part).

     

    Oh, it defintiely should, but I wouldn't hold my breath waiting for it to be ammended or for the verbiage to be changed, especially on the weekend.  

  • barbultbarbult Posts: 26,176

    Torquinox said:

    I agree with @rokkr - Entire order includes the OS/QG items!

    "Entire Order" has never meant entire order at Daz, just like "Last Day" is never the last day.

  • Richard HaseltineRichard Haseltine Posts: 107,911

    Cybersox said:

    rokkr said:

    joanna said:

    xyer0 said:

    rokkr said:

    "Extra 20% off* your entire order with
    5 or more Outlet or Quick Grab items

    *Items must be in cart simultaneously for discount to apply.
    Discount excludes Gift Cards, Memberships and Licenses."

    Outlet and quick grab items are not included in the exception, but they're not getting the entire order's 20% discount.

    my results also 

    They are not included, because they have a fixed price, so they never get any discounts. 

     

    They have to specify because, in their page, it's written: "Unless otherwise specified, no discounts, coupons, tokens, or other deals may be applied to Quick-Grab/Outlet Items." The expression entire order (with specific exceptions listed) is enough to specify an exception to the latter (the unless otherwise specified part).

     

    Oh, it defintiely should, but I wouldn't hold my breath waiting for it to be ammended or for the verbiage to be changed, especially on the weekend.  

    The headings for both Outlet and QuickGrab state that "unless otherwise specified" the discounts are locked - so they would need a note if these items were included, not if they are excluded as stated on the section heading.

  • rokkrrokkr Posts: 342

    joanna said:

    Torquinox said:

    I agree with @rokkr - Entire order includes the OS/QG items!

    It never included old grab bags or anything that was at a fixed price (temporary "grab bags" and other special fixed price discount). Fixed price = no additional discount. For the same reason tokens don't discount them either, even though they do discount an entire cart.

    So to me, unless something specifically mentions that it works on OS/QG, it does not work on them.

    Well... If it doesn't show up in the cart price, de facto, it doesn't work. I'm only saying what should -- de jure -- work, i.e., legally: if it's advertised, it should apply; and, if it's ambiguous, interpretation should benefit the consumer.

     

  • CybersoxCybersox Posts: 9,264

    Richard Haseltine said:

    Cybersox said:

    rokkr said:

    joanna said:

    xyer0 said:

    rokkr said:

    "Extra 20% off* your entire order with
    5 or more Outlet or Quick Grab items

    *Items must be in cart simultaneously for discount to apply.
    Discount excludes Gift Cards, Memberships and Licenses."

    Outlet and quick grab items are not included in the exception, but they're not getting the entire order's 20% discount.

    my results also 

    They are not included, because they have a fixed price, so they never get any discounts. 

     

    They have to specify because, in their page, it's written: "Unless otherwise specified, no discounts, coupons, tokens, or other deals may be applied to Quick-Grab/Outlet Items." The expression entire order (with specific exceptions listed) is enough to specify an exception to the latter (the unless otherwise specified part).

     

    Oh, it defintiely should, but I wouldn't hold my breath waiting for it to be ammended or for the verbiage to be changed, especially on the weekend.  

    The headings for both Outlet and QuickGrab state that "unless otherwise specified" the discounts are locked - so they would need a note if these items were included, not if they are excluded as stated on the section heading.

    The point I was agreeing with was that the ad text should not say there is a discount on the "entire order" if there are exceptions and... since as you point out correctly... the outlet and free grab items are always excluded... then the term "entire order" should never be used in any DAZ advertising as there are almost always some exclusions.  Therefore, the fact that the ad text does use the term "entire order" when the dictionary definition of "entire" literally means "all, complete, with no part left out" is both contradictory and incorrect English.  DAZ can make whatever rules they want regarding how sales and discounts work, but they really do need to either add a * with specific notice of exemptions at the point where the offer is made, or change the verbiage to "on qualifying items."          

  • LorraineLorraine Posts: 877

    Cybersox said:

    Richard Haseltine said:

    Cybersox said:

    rokkr said:

    joanna said:

    xyer0 said:

    rokkr said:

    "Extra 20% off* your entire order with
    5 or more Outlet or Quick Grab items

    *Items must be in cart simultaneously for discount to apply.
    Discount excludes Gift Cards, Memberships and Licenses."

    Outlet and quick grab items are not included in the exception, but they're not getting the entire order's 20% discount.

    my results also 

    They are not included, because they have a fixed price, so they never get any discounts. 

     

    They have to specify because, in their page, it's written: "Unless otherwise specified, no discounts, coupons, tokens, or other deals may be applied to Quick-Grab/Outlet Items." The expression entire order (with specific exceptions listed) is enough to specify an exception to the latter (the unless otherwise specified part).

     

    Oh, it defintiely should, but I wouldn't hold my breath waiting for it to be ammended or for the verbiage to be changed, especially on the weekend.  

    The headings for both Outlet and QuickGrab state that "unless otherwise specified" the discounts are locked - so they would need a note if these items were included, not if they are excluded as stated on the section heading.

    The point I was agreeing with was that the ad text should not say there is a discount on the "entire order" if there are exceptions and... since as you point out correctly... the outlet and free grab items are always excluded... then the term "entire order" should never be used in any DAZ advertising as there are almost always some exclusions.  Therefore, the fact that the ad text does use the term "entire order" when the dictionary definition of "entire" literally means "all, complete, with no part left out" is both contradictory and incorrect English.  DAZ can make whatever rules they want regarding how sales and discounts work, but they really do need to either add a * with specific notice of exemptions at the point where the offer is made, or change the verbiage to "on qualifying items."          

    Bang on, totally correct and all the pluses

  • joannajoanna Posts: 2,197

    Cybersox said:

    The point I was agreeing with was that the ad text should not say there is a discount on the "entire order" if there are exceptions and... since as you point out correctly... the outlet and free grab items are always excluded... then the term "entire order" should never be used in any DAZ advertising as there are almost always some exclusions.  Therefore, the fact that the ad text does use the term "entire order" when the dictionary definition of "entire" literally means "all, complete, with no part left out" is both contradictory and incorrect English.  DAZ can make whatever rules they want regarding how sales and discounts work, but they really do need to either add a * with specific notice of exemptions at the point where the offer is made, or change the verbiage to "on qualifying items." 

    Then other people would complain that "qualifying items" are not listed and it does not communicate that it's pretty much everything except for the fixed price items. It communicates, "some items, maybe, if they qualify, and you figure out if they do."

    Fixed price items have been on Daz for at least as long as I'm here, so years (probably longer, but I can't say what was before I joined), so it's not some temporary sales gimmick but a fast rule that pretty much applies consistently (yes, surprising for Daz). It is also understood in case of use of tokens. They also discount "entire order" but not really, and everyone understands it. And arguing proper English in marketing is... well, pointless IMHO. Like "made with REAL butter" (there's no fake butter; just products that are not butter) or "gluten free" on products that never contained gluten to begin with.

  • DanaTADanaTA Posts: 13,333

    Margerine is fake butter!

    And "all natural" can mean anything they want it to mean, or want you to believe that it means.  There is no law defining "natural".  There is, however, one that defines "Organic" and it must meet that definition or they can be sued.

  • CybersoxCybersox Posts: 9,264
    edited October 20

    joanna said:

    Cybersox said:

    The point I was agreeing with was that the ad text should not say there is a discount on the "entire order" if there are exceptions and... since as you point out correctly... the outlet and free grab items are always excluded... then the term "entire order" should never be used in any DAZ advertising as there are almost always some exclusions.  Therefore, the fact that the ad text does use the term "entire order" when the dictionary definition of "entire" literally means "all, complete, with no part left out" is both contradictory and incorrect English.  DAZ can make whatever rules they want regarding how sales and discounts work, but they really do need to either add a * with specific notice of exemptions at the point where the offer is made, or change the verbiage to "on qualifying items." 

    Then other people would complain that "qualifying items" are not listed and it does not communicate that it's pretty much everything except for the fixed price items. It communicates, "some items, maybe, if they qualify, and you figure out if they do."

    Fixed price items have been on Daz for at least as long as I'm here, so years (probably longer, but I can't say what was before I joined), so it's not some temporary sales gimmick but a fast rule that pretty much applies consistently (yes, surprising for Daz). It is also understood in case of use of tokens. They also discount "entire order" but not really, and everyone understands it. And arguing proper English in marketing is... well, pointless IMHO. Like "made with REAL butter" (there's no fake butter; just products that are not butter) or "gluten free" on products that never contained gluten to begin with.

    1. People will complain no matter what, 2. and at no point has it been implied that the lack of a discount is limited to the QG and other fixed price items, as there are frequently other items in the store that are temporarily exempt from stacking discounts.  The fact that a bit of ad verbiage states that the advertised promotion is on "qualifying items only" should suffice as warning enough for customers to check their carts carefully before automatically trusting that an advertised promotion will apply.  That said, the fact that "this is always how it's been done here" is no excuse, as while we old hands may just sigh and say "That's DAZ," the fact is that there are always new customers coming in who are not aware of that fact.   

    Finally, while you are correct that there is no exact legal definition of "fake butter", you are also incorrect as there is, in fact, a very real and legal definition of "real butter," which was defined in the Oleomargine Act which was ratified by congress, and signed into law by President Grover Clevland in 1882.  Commonly referred to by historians as the Butter Act of 1882, this was a historically significant piece of legislation, both as the very first federal law addressing food prepration law (20 years before Upton Sinclair's The Jungle led to an overhaul of the maeatpacking industry) and as the only one set by congress.  That act was enacted not just because of the introduction of brands of margerine with deceptive names like Butterine, but also because of the then unfortunately common practice of meat packers reducing animal fat into a liquid slurry known as "swill milk" that was mixed, along with with such savory things as plaster of paris, into butter products to reduce costs.  The definition of REAL butter is simple:  it must be made exclusively from milk or cream, contain no less than 80% milkfat by weight, and the only chemicals it may contain are salt and coloring.  Which means that anything that does not meet the standards required to be advertised and sold as butter... which includes a number of modern products advertised as "buttery spreads" like SmartBalance and Country Crock, is therefore not real butter.  

    Post edited by Cybersox on
  • joannajoanna Posts: 2,197

    Cybersox said:

    1. People will complain no matter what, 2. and at no point has it been implied that the lack of a discount is imited to the QG and other fixed price items, as there are frequently other items in the store that are temporarily exempt from stacking discounts.  The fact that an bit of add verbiage states that the advertised promotion is on qulaifying items only should suffice as warning enough for customers to check their carts carefully before automatically trusting that an advertised promotion should will apply.  That said, the fact that "this is always how it's been done here" is no excuse, as while we old hands may just sigh and say "That's DAZ," the fact is that there are always new customers coming in who are not aware of that fact.   

    Finally, while you are correct that there is no exact legal definition of "fake butter", you are also incorrect as there is, in fact, a very real and legal definition of "real butter," which was defined in the Oleomargine Act which was ratified by congress, and signed into law by President Grover Clevland in 1882.  Commonly referred to by historians as the Butter Act of 1882, this was a historically significant piece of legislation, both as the very first federal law addressing food prepration law (20 years before Upton Sinclair's The Jungle led to an overhaul of the maeatpacking industry) and as the only one set by congress.  That act was enacted not just because of the introduction of brands of margerine with deceptive names like Butterine, but also because of the then unfortunately common practice of meat packers reducing animal fat into a liquid slurry known as "swill milk" that was mixed, along with with such savory things as plaster of paris, into butter products to reduce costs.  The definition of REAL butter is simple:  it must be made exclusively from milk or cream, contain no less than 80% milkfat by weight, and the only chemicals it may contain are salt and coloring.  Which means that anything that anything that does not meet the standards required to be advertised and sold as butter... which includes a number of modern products advertised as "buttery spreads" like SmartBalance and Country Crock, are therefore not real butter.  

    Duly noted. 

  • SilverGirlSilverGirl Posts: 2,797

    QG selection is empty again...

  • Cris PalominoCris Palomino Posts: 12,440

    SilverGirl said:

    QG selection is empty again...

    Reported 

  • tsroemitsroemi Posts: 3,458
    edited October 20

    Hi mods, QG has just populated, but with normal prices atm.

    Edit: Aaaand fixed!

    Post edited by tsroemi on
  • Cris PalominoCris Palomino Posts: 12,440

    tsroemi said:

    Hi mods, QG has just populated, but with normal prices atm.

    Edit: Aaaand fixed!

    You probably caught them in the middle of working with it. 

  • FrankTheTankFrankTheTank Posts: 1,481
    edited October 20

    Prices are higher today for Daz+ members than they are for Base members now on Daz+ items.  And I have 6 tokens expiring today. This is really the worst sale ever.

    For example: Supra A90 is $2.44 for a Base member, and $3.14 for a Daz+ Member.

    So if you're going to give non-paying Base members Daz Premier pricing for a day, you would think that Daz+ Members would also get that Premier pricing for a day as well?

     

    Post edited by FrankTheTank on
  • FrankTheTankFrankTheTank Posts: 1,481

    In fact, non-new Daz+ items are about 22% cheaper for Base members than they are for Daz+ Members. At least the ones I checked. I've been checking random ones.

  • rokkrrokkr Posts: 342

    I have 15 Member Festival items:

    01 Member Festival Balloon Bundle
    02 Member Festival Heavy Vase Small
    03 Member Festival Balloon Heart
    04 Member Festival Pot Decor Ordinary
    05 Member Festival Heavy Vase Large
    06 Member Festival Pot Decor Round
    07 Member Festival Marble
    08 Member Festival Pot Decor Short
    09 Member Festival Ball
    10 Member Festival Pot Decor Tall
    11 Member Festival Pot Decor Straight
    12 Member Festival Resin Trinket Tray Long
    13 Member Festival Resin Trinket Tray Long Addon
    14 Member Festival Resin Trinket Tray Long Addon Alt
    15 Member Festival Resin Trinket Tray Hex

    AFAIK, each one counts one point. Plus 10 for being premier, I should have 25, but, on my page, it says I only have 21. Since tomorrow I'll change tier, I'd like to see this issue solved. 

  • butterflyfishbutterflyfish Posts: 1,482

    Is anybody else getting mostly spinning icons on the main sale page?

  • Richard HaseltineRichard Haseltine Posts: 107,911

    butterflyfish said:

    Is anybody else getting mostly spinning icons on the main sale page?

    No, seemed to load pretty swiftly just now.

  • butterflyfishbutterflyfish Posts: 1,482

    Richard Haseltine said:

    butterflyfish said:

    Is anybody else getting mostly spinning icons on the main sale page?

    No, seemed to load pretty swiftly just now.

    It's working for me now, too. Weird. 

  • Silent WinterSilent Winter Posts: 3,869
    edited October 21

    Quick Grab prices are showing wrong for me (some have no discount, some have less than expected), shows same price on the product page too - but then shows the correct Quick Grab price in the cart.

    Might need a kick? (I've tried clearing cache and refreshing on my end)

    Edit: It's got the right prices now

    Post edited by Silent Winter on
  • ElorElor Posts: 3,141
    edited October 21

    I got an Orange banner about 'Beginner' Luck':

    BEGINNER' LUCK!

    Extra 50% off any 1 Daz Original

    Use code BEGINNERS-LUCK

    SHOP DAZ ORIGINALS

    * Coupon codes usable once per customer.
    Offer valid for intended recipients only.
    Discount excludes Gift Cards and Memberships

    I tried it on a cart with a Daz+ item (I already have a couple of items in that bundle, which explain the lower price), a New Daz Originals and various non new Daz Originals but the coupon is not valid (all items are from the link which send me to all Daz Originals):

    The new Daz+ freebie is also currently not free, even after being placed in the cart:

    https://www.daz3d.com/2025-membership-festival#freebies

    https://www.daz3d.com/d-modern-sauna

     

    cart.jpg
    716 x 634 - 86K
    Post edited by Elor on
  • FrankTheTankFrankTheTank Posts: 1,481

    My tokens just dissapeared an hour early. I didn't buy anything, I didn't accidentally use them with a freebie, they were supposed to expire at 3am and just like that they are gone an hour early. Has this happened to anyone else? Did time zones change tonight that I'm not aware of?

  • tsroemitsroemi Posts: 3,458

    The DAZ+ freebie for today (Sauna) isn't free.

  • ElorElor Posts: 3,141
    edited October 21

    FrankTheTank said:

    My tokens just dissapeared an hour early. I didn't buy anything, I didn't accidentally use them with a freebie, they were supposed to expire at 3am and just like that they are gone an hour early. Has this happened to anyone else? Did time zones change tonight that I'm not aware of?

    For some reasons, the counter is off by an hour: tokens will expire right at the start of a new Daz day (which happened ~30 minutes ago) not one hour after it started as announced (at least, my counter is off by one hour, I don't know if timezone shenanigans can make counters for other members to show a different end time).

    Post edited by Elor on
  • James_HJames_H Posts: 1,090

    The current weekly freebie D  Modern Sauna goes in the cart at $3+.

  • Cris PalominoCris Palomino Posts: 12,440

    Elor said:

    I got an Orange banner about 'Beginner' Luck':

    BEGINNER' LUCK!

    Extra 50% off any 1 Daz Original

    Use code BEGINNERS-LUCK

    SHOP DAZ ORIGINALS

    * Coupon codes usable once per customer.
    Offer valid for intended recipients only.
    Discount excludes Gift Cards and Memberships

    I tried it on a cart with a Daz+ item (I already have a couple of items in that bundle, which explain the lower price), a New Daz Originals and various non new Daz Originals but the coupon is not valid (all items are from the link which send me to all Daz Originals):

    The new Daz+ freebie is also currently not free, even after being placed in the cart:

    https://www.daz3d.com/2025-membership-festival#freebies

    https://www.daz3d.com/d-modern-sauna

     

    Reported. Anyone else encountering an issue with the coupon? 

  • RotomatteThisRotomatteThis Posts: 18
    edited October 21

    I'd suspect everyone, but me too for sure.

    Post edited by RotomatteThis on
  • Cris PalominoCris Palomino Posts: 12,440

    Coupon and freebies should both be fixed now.

  • TogireTogire Posts: 430
    edited October 21

    Cris Palomino said:

    Coupon and freebies should both be fixed now.

    Can't say for the coupon, but the free sauna is still at $3

     

    EDIT: It works now

    Post edited by Togire on
Sign In or Register to comment.