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help with stonemason products

garibaldiscat_92601f60b2garibaldiscat_92601f60b2 Posts: 25
edited July 2025 in Technical Help (nuts n bolts)

[help with stonemason products] Especially Streets of Asia 2 and 3, and Streets of Old London.  It all rendered black, no matter what I did.  (And I am no NB!)  After hours of frustration, an old forum post mentioned the possibility of the skydome with those sets.  And behold -  once deleted, it all rendered.  My gripe is this...  These products are not new.  Why oh why is there no mention this might happen or why is there no patch?  Surely other users must have noticed this?  Sorry, I am royally cheesed off because I wasted a few hours on something that could have been patched ages ago!

Post edited by Richard Haseltine on

Comments

  • LeanaLeana Posts: 12,909

    There are limitations and adjustments required when using these products with Iray because they weren't designed for Iray in the first place: they were created long before Iray was added in DS. They work perfectly fine with the render engines they were designed for.
    And no, vendors didn't go back to update thousands of product pages once Iray was introduced to mention possible limitations in Iray (that they wouldn't even know about until they had actually learned about that new Iray thing).

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