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New content showing up as uninstalled

petedj06_80ccc900fepetedj06_80ccc900fe Posts: 19
in Technical Help (nuts n bolts)

Hello,

So, I've recently built a new PC and reinstalled Daz onto it. All of my content from my old PC is stored on an external SSD, and I successfully hooked it into my library using the Content Directory Manager. So that's not the issue. The issue I'm having is with new content. When I purchase something new and install it using DIM, it shows up in the smart content, but as uninstalled, unless I manually run the Content DB Maintenance and re-import the metadata. Then it shows as installed. So, everything "works," but there are numerous annoying extra steps that need to be taken to get there. Do you have any ideas why this might be happening?

Comments

  • Richard HaseltineRichard Haseltine Posts: 108,056

    Is the content available in the Content Library under Daz Studio Formats?

  • petedj06_80ccc900fepetedj06_80ccc900fe Posts: 19

    Richard Haseltine said:

    Is the content available in the Content Library under Daz Studio Formats?

    Yes. See the attached screenshot. I just purchased Ancient Temples 2 and installed it using DIM. It installed onto my F drive in the My Daz3D Library folder. I have the F drive in my Daz Studio Formats as well.

    However, in Smart Content, it appears, but it's not listed as installed. 

    But if I run content DB Maintenance and re-import metadata, it shows as installed. 

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  • Richard HaseltineRichard Haseltine Posts: 108,056

    If you are installing through DIM you don't need to connect through DS.

    I can see an issue and a possible issue in the content folders - there shouldn't be a My Daz 3D Library folder inside the My Daz 3D Library folder - any textures or asset files in there will not be found. Also, if that ContentCluster is you active database you may encounter permission-related issues (which might be rlated to the problem here).

    It sounds as if DIM is not updating the database. That could be permission issues, of the kind I mentioned above, or it could be security software. Another easy way to get this is if you close Daz Studio (sending a shut-down notice to the PostgreSQL database) and immediately start DIM,which will see PostgreSQL running as it starts and so not launch it - the result can be that PostgreSQL is off while installing.

  • petedj06_80ccc900fepetedj06_80ccc900fe Posts: 19

    Richard Haseltine said:

    If you are installing through DIM you don't need to connect through DS.

    I can see an issue and a possible issue in the content folders - there shouldn't be a My Daz 3D Library folder inside the My Daz 3D Library folder - any textures or asset files in there will not be found. Also, if that ContentCluster is you active database you may encounter permission-related issues (which might be rlated to the problem here).

    It sounds as if DIM is not updating the database. That could be permission issues, of the kind I mentioned above, or it could be security software. Another easy way to get this is if you close Daz Studio (sending a shut-down notice to the PostgreSQL database) and immediately start DIM,which will see PostgreSQL running as it starts and so not launch it - the result can be that PostgreSQL is off while installing.

    Thanks. Getting rid of the folder w/i the folder seems to have fixed the issue. :)

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