Loading...
> >

New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

1…6364666869…100

Comments

  • Richard HaseltineRichard Haseltine Posts: 107,971
    edited July 14

    There are a couple of iitems (for me) right at the top whch say "50% off or 70% off* with any Debut New Release". 50% off the featued artists, even without a debut new, plus 40% punchcard for Premier would also make 70%, but I think it is meaning the special items at the top (which you may of course already own).

    Post edited by Richard Haseltine on
  • Charlie JudgeCharlie Judge Posts: 13,243

    Is DAZ's email server for orders down? I placed an order forr a gift card an hgour ago and have not gotten either a "Thank you for your order' or a 'You have been sent a gift card' email. I also made another order and have not gooten the 'Thank you' emai for it.

  • paulawp (marahzen)paulawp (marahzen) Posts: 1,716

    Charlie Judge said:

    Is DAZ's email server for orders down? I placed an order forr a gift card an hgour ago and have not gotten either a "Thank you for your order' or a 'You have been sent a gift card' email. I also made another order and have not gooten the 'Thank you' emai for itI  

    That happened to me. I finally got the email for the gift card maybe an hour or two after I bought it.

    I had already confirmed in My Account that the transaction was fine and the gift card code that was generated worked fine.

    I still haven't seen the email for the order itself. 

  • paulawp (marahzen)paulawp (marahzen) Posts: 1,716

    paulawp (marahzen) said:

    Charlie Judge said:

    Is DAZ's email server for orders down? I placed an order forr a gift card an hgour ago and have not gotten either a "Thank you for your order' or a 'You have been sent a gift card' email. I also made another order and have not gooten the 'Thank you' emai for itI  

    That happened to me. I finally got the email for the gift card maybe an hour or two after I bought it.

    I had already confirmed in My Account that the transaction was fine and the gift card code that was generated worked fine.

    I still haven't seen the email for the order itself. 

    Order email "thanks" confirmation just showed up. So yeah, there's a major delay going on, but at least for me, it turned up eventually.

  • CybersoxCybersox Posts: 9,271

    Elor said:

    You likely own them all: open the sale page in a private browsing window and you should see the three of them.

    Ah, yes, that was it.  I didn't expect it to be such slim pickings given the huge amount of ballyhoo, and I've gotten too used to them using those little sliding window selections they've been using that just show the stuff I already have with the green price tag hidden.      

  • joannajoanna Posts: 2,212

    Charlie Judge said:

    Is DAZ's email server for orders down? I placed an order forr a gift card an hgour ago and have not gotten either a "Thank you for your order' or a 'You have been sent a gift card' email. I also made another order and have not gooten the 'Thank you' emai for it.

    From what I've seen online today, there have been issues with Cloudfare and some other big platforms and ISPs earlier, so that might be the reason. Did you get them yet? I'm not sure if it helps, I just made a purchase of a giftcard and both emails (gift and purchase) arrived almost immediately, so maybe it's going to catch up for you.

  • Halcon BlueskyHalcon Bluesky Posts: 679
    edited July 15

    I am wondered what is going on with the Outlet Store, is suppossed to be offering items to an affordable price.

    It happens this time around there is one item that is not in the same price as the others.

    You have to take a look.

    The last one in the row is the offending item

    Edit: I sorted it by Artist, is one page only

    Ouitlet Store.png
    2364 x 1020 - 2M
    Post edited by Halcon Bluesky on
  • tsroemitsroemi Posts: 3,461

    I've also noticed this with Fugazi's Icecream Parlor Bundle. 

  • Cris PalominoCris Palomino Posts: 12,455

    Halcon Bluesky said:

    I am wondered what is going on with the Outlet Store, is suppossed to be offering items to an affordable price.

    It happens this time around there is one item that is not in the same price as the others.

    You have to take a look.

    The last one in the row is the offending item

    Edit: I sorted it by Artist, is one page only

     I am enquiring about the higher priced items. I did a high to low search.

  • Cris PalominoCris Palomino Posts: 12,455

    tsroemi said:

    I've also noticed this with Fugazi's Icecream Parlor Bundle. 

    Are you referring to the Outlet store for this? 

  • felisfelis Posts: 5,750

    I am not getting the 30% discount for having both new Daz+ items in card.

  • tsroemitsroemi Posts: 3,461
    edited July 15

    Cris Palomino said:

    tsroemi said:

    I've also noticed this with Fugazi's Icecream Parlor Bundle. 

    Are you referring to the Outlet store for this? 

    Yes, hang on, I'll supply the link in a sec. It WAS in the outlet store until about half an hour ago. Then the price changed while the outlet sign was still in place, and now it seems it's gone from the Outlet. Things are kinda moving, maybe? 
    Edit: No, it's still in the outlet, I somehow missed it. just the price is wrong. Here's the link: https://www.daz3d.com/fg-ice-cream-parlor-bundle

    Edit edit: Would be great if this could be resolved timely because I'd been wanting to buy that bundle today laugh

    Post edited by tsroemi on
  • Cris PalominoCris Palomino Posts: 12,455

    felis said:

    I am not getting the 30% discount for having both new Daz+ items in card.

    Checking 

  • Cris PalominoCris Palomino Posts: 12,455

    The extra 30% should work now.

  • MelanieLMelanieL Posts: 7,721

    Cris Palomino said:

    tsroemi said:

    I've also noticed this with Fugazi's Icecream Parlor Bundle. 

    Are you referring to the Outlet store for this? 

    I'm seeing 38 items in the Outlet store page which are not at outlet prices (sorted by Price high-to-low and with already owned unchecked) 

  • tsroemitsroemi Posts: 3,461

    MelanieL said:

    Cris Palomino said:

    tsroemi said:

    I've also noticed this with Fugazi's Icecream Parlor Bundle. 

    Are you referring to the Outlet store for this? 

    I'm seeing 38 items in the Outlet store page which are not at outlet prices (sorted by Price high-to-low and with already owned unchecked) 

    Ah, so the problem must be more widespread.  I did as you did and can see them all now as well but there does not seem to be a common denominator. A variety of artists, subjects, release dates ... 

  • ElorElor Posts: 3,158

    The outlet prices seem to be fixed.

  • AZDigitalArtistAZDigitalArtist Posts: 806

    I have put the daily deal Vykhtoria item in my cart, and added two more of her items.  Supposed to be an extra 20% off of those, but it's not adjusting at all.  Didn't try the liliflame item.

  • ElorElor Posts: 3,158

    In case like this, the extra 20% is already included in the price shown on the store.

  • tsroemitsroemi Posts: 3,461

    Elor said:

    The outlet prices seem to be fixed.

    Not from what I'm seeing, no. 

    IMG_4054.png
    2360 x 1640 - 4M
  • ElorElor Posts: 3,158

    I checked by showing from High to Low and didn't see any items over 1.99, but showing purchased items, while I'm still not seeing the Parlor (I don't have it) in the outlet store, I do see a couple of them who have the wrong price (Daz Dragon 3, Big Cat 2 and a Daz Original/Stonemason product) and there is also a lot of free items that have no reasons to be included in the outlet stores, like Genesis 3 Starter Essentials or the various bridges to other applications.

    There is still something rotten in the Outlet Kindgom I would say, contrary to what I thought a couple of hours ago blush

  • tsroemitsroemi Posts: 3,461

    Elor said:

    There is still something rotten in the Outlet Kindgom I would say, contrary to what I thought a couple of hours ago blush

    laugh 

  • tsroemitsroemi Posts: 3,461

    Erm, the Icecream Parlor Bundle is still not fixed, you guys ...

  • Cris PalominoCris Palomino Posts: 12,455

    tsroemi said:

    Erm, the Icecream Parlor Bundle is still not fixed, you guys ...

    I've sent a specific query on this, though I don't see it in the outlet store. 

  • Cris PalominoCris Palomino Posts: 12,455

    @tsroemi, that item does not appear to be part of the Outlet store selection at this time.

  • ElorElor Posts: 3,158
    edited July 16

    There is still items priced too high and free items in the Outlet Store: I don't know if the three items priced over 1.99 are intended or not, but the free items has no reason to be included in the Outlet Store (it's not temporary bi-weekly freebies, but items that are free since a long long time).

    high_to_low.jpg
    932 x 448 - 137K
    low_to_high.jpg
    916 x 442 - 96K
    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 12,455

    I don't have word back on this on my end. I'll ask the other mods as they come in.

  • ElorElor Posts: 3,158

    Thank you :)

  • tsroemitsroemi Posts: 3,461

    Cris Palomino said:

    @tsroemi, that item does not appear to be part of the Outlet store selection at this time.

    Hi Cris, thanks - it was all these past weeks though, and it still carries the Outlet marker - see screenshot. I think it kinda fell out of the selection at one end while still being in it on another. Probably just needs a good shove ;-) 

    Screenshot is from this morning.

    IMG_4113.png
    2360 x 1640 - 4M
  • Cris PalominoCris Palomino Posts: 12,455

    tsroemi said:

    Cris Palomino said:

    @tsroemi, that item does not appear to be part of the Outlet store selection at this time.

    Hi Cris, thanks - it was all these past weeks though, and it still carries the Outlet marker - see screenshot. I think it kinda fell out of the selection at one end while still being in it on another. Probably just needs a good shove ;-) 

    Screenshot is from this morning.

    Agreed, thanks.

     

This discussion has been closed.