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New Year, New Sales Thread: Report Issues Here 2 "Reporting Only"

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  • GordigGordig Posts: 10,599

    I'm getting "Coupon code not valid" with three items from the selection, a new item and the coupon code.

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  • johnbuckeridgejohnbuckeridge Posts: 324

    Gordig said:

    I'm getting "Coupon code not valid" with three items from the selection, a new item and the coupon code.

    And similarly to Gordig's point, although I'm not getting the "Coupon code not valid" message, the items are not appearing in cart priced at $1 each - with 3 of today's releases in there as well. 

  • Cris PalominoCris Palomino Posts: 12,455

    Gordig said:

    I'm getting "Coupon code not valid" with three items from the selection, a new item and the coupon code.

    Reported. 

  • Cris PalominoCris Palomino Posts: 12,455

    BUY-TODAY should now work

  • infernalinfernal Posts: 21

    Thanks for the quick response + fix to the coupons.  But there's yet another problem with today's Featured Artists Stores deals. First, most of the items don't display the 50% discount they are eligible for on their store page. But some do show the initial discount, but with a buy-in they are getting very little extra off at checkout.  For example, the price of a Featured Artist DO item shows a 65% discount, but with both a buy-in and 8 tokens applied, only gets a 69% discount (when it should be around 84% 0.35 x 0.8 x 0.55 = 0.154)  Meanwhile a non-DO item marked at full price only gets a 44% discount in the cart.  It seems to be completely broken.

  • Cris PalominoCris Palomino Posts: 12,455

    infernal said:

    Thanks for the quick response + fix to the coupons.  But there's yet another problem with today's Featured Artists Stores deals. First, most of the items don't display the 50% discount they are eligible for on their store page. But some do show the initial discount, but with a buy-in they are getting very little extra off at checkout.  For example, the price of a Featured Artist DO item shows a 65% discount, but with both a buy-in and 8 tokens applied, only gets a 69% discount (when it should be around 84% 0.35 x 0.8 x 0.55 = 0.154)  Meanwhile a non-DO item marked at full price only gets a 44% discount in the cart.  It seems to be completely broken.

    Reported 

  • Cris PalominoCris Palomino Posts: 12,455

    infernal said:

    Thanks for the quick response + fix to the coupons.  But there's yet another problem with today's Featured Artists Stores deals. First, most of the items don't display the 50% discount they are eligible for on their store page. But some do show the initial discount, but with a buy-in they are getting very little extra off at checkout.  For example, the price of a Featured Artist DO item shows a 65% discount, but with both a buy-in and 8 tokens applied, only gets a 69% discount (when it should be around 84% 0.35 x 0.8 x 0.55 = 0.154)  Meanwhile a non-DO item marked at full price only gets a 44% discount in the cart.  It seems to be completely broken.

    Should work now. 

  • XelloszXellosz Posts: 855

    Cris Palomino said:

    Gordig said:

    I'm getting "Coupon code not valid" with three items from the selection, a new item and the coupon code.

    Reported. 

    BUY-TODAY code  is not working with 1 items from the https://www.daz3d.com/spring-shower-artists

  • frank0314frank0314 Posts: 14,708

    Xellosz said:

    Cris Palomino said:

    Gordig said:

    I'm getting "Coupon code not valid" with three items from the selection, a new item and the coupon code.

    Reported. 

    BUY-TODAY code  is not working with 1 items from the https://www.daz3d.com/spring-shower-artists

    Reported

  • frank0314frank0314 Posts: 14,708

    OK, it's working for me now. I selected from the wrong category. Are you selecting from the "Original" New Release category for the trigger?

  • COMIXIANTCOMIXIANT Posts: 260
    edited April 22

    Been waiting for the Daz Originals sale, and now that it's arrived it's not working for me.  Please see the attached screenshot where you can see that although Elena 9 is advertised directly below the offer of 60% Off, she in fact has no discount whatsoever (not even when added to the cart).  It's the same issue with Chloe 9 and Cecilia 9, all of which I added to the cart, none of which are discounted at all.

    There doesn't appear to be a code for this specific offer, either.
     

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  • XelloszXellosz Posts: 855

    https://www.daz3d.com/collection-vendors ;  TOP VENDORS LAST CHANCE   ->  previous items are not back on the price before, half of the shop is missing for the vendors, etc... Trashed cart

  • XelloszXellosz Posts: 855

    frank0314 said:

    OK, it's working for me now. I selected from the wrong category. Are you selecting from the "Original" New Release category for the trigger?

    Isn't 1 item if you don't buy a new item, and 3 items if you buy a new item. That's how it used to work.

  • Richard HaseltineRichard Haseltine Posts: 107,971

    Xellosz said:

    https://www.daz3d.com/collection-vendors ;  TOP VENDORS LAST CHANCE   ->  previous items are not back on the price before, half of the shop is missing for the vendors, etc... Trashed cart

    Even after fixing the link to https://www.daz3d.com/collection-vendors that page is not available, where are you seeing it?

  • LeanaLeana Posts: 12,749

    Xellosz said:

    frank0314 said:

    OK, it's working for me now. I selected from the wrong category. Are you selecting from the "Original" New Release category for the trigger?

    Isn't 1 item if you don't buy a new item, and 3 items if you buy a new item. That's how it used to work.

    I don't think so, the offer seems to be "up to 3 with a new item" only.

  • frank0314frank0314 Posts: 14,708

    Leana said:

    Xellosz said:

    frank0314 said:

    OK, it's working for me now. I selected from the wrong category. Are you selecting from the "Original" New Release category for the trigger?

    Isn't 1 item if you don't buy a new item, and 3 items if you buy a new item. That's how it used to work.

    I don't think so, the offer seems to be "up to 3 with a new item" only.

    Yes, it's 3 only + the new release from the "Original" category

  • COMIXIANTCOMIXIANT Posts: 260

    Will the Daz Originals issue be fixed before the sale ends, and does anyone know when that will be?

     

  • Richard HaseltineRichard Haseltine Posts: 107,971

    COMIXIANT said:

    Will the Daz Originals issue be fixed before the sale ends, and does anyone know when that will be?

    The breakage is probably showing the newer items there at all, older items are geting the promised discounts.

  • XelloszXellosz Posts: 855

    frank0314 said:

    Leana said:

    Xellosz said:

    frank0314 said:

    OK, it's working for me now. I selected from the wrong category. Are you selecting from the "Original" New Release category for the trigger?

    Isn't 1 item if you don't buy a new item, and 3 items if you buy a new item. That's how it used to work.

    I don't think so, the offer seems to be "up to 3 with a new item" only.

    Yes, it's 3 only + the new release from the "Original" category

    I'm used to the old sales, not these new ones. XP  Other deals worked at least in the end.

  • COMIXIANTCOMIXIANT Posts: 260
    edited April 22

    Richard Haseltine said:

    The breakage is probably showing the newer items there at all, older items are geting the promised discounts.


    Thanks for the heads-up, however we now need an 80% OFF ALL DAZ ORIGINALS sale to make up for it!

     

    Post edited by COMIXIANT on
  • GordigGordig Posts: 10,599
    edited April 24

    Lyna's add-on bundle displays, and links to, the same items as the character bundle on the sales page:

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  • ElorElor Posts: 3,158
    edited April 24

    One of the textures pack is inactive:

    https://www.daz3d.com/dforce-cyber-fashion-outfit-texture-add-on

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  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 2,409
    edited April 24

    Today's sales page is a mess on my Fire tablet. There's the problem Gordig mentioned. Plus:

    Thumbnails for Luna character bundle repeated under  the Add-on bundle header, instead of the add-on thumbnails.

    A blurb for the outfits bundle instead of the Premier Link 9 blurb. I think but the section is so jumbled together it's hard to tell. Also the Learn How & Learn More buttons both lead to Oops pages 

    Post edited by miladyderyni_173d399f47 on
  • Cris PalominoCris Palomino Posts: 12,455

    Reported both above.

  • AethyrAethyr Posts: 117

    Reiterating Lyna 9 issues; Add-On pack relists the character bundle, and dForce Cyber Fashion Outfit Texture Add-On is a dead link/inactive. Also, the Premier exclusive extra character has incorrect text (about the outfits bundle rather than the character). Haven't confirmed if the character is actually available inside Studio or not as I don't actually know exactly how to download the Premier exclusives.

    Also, seeing as this thread seems to get attention from Daz staff, my membership issue (after buying an annual membership and not getting the expected 15 months for the price of 12) is still not fixed after over a month. I have had no response to my support ticket since March 22nd, and the membership page still shows "Active until end of billing period" with no indication of a date, or when/if/how much I will be billed when it expires.

    I rarely have cause to complain about Daz as I've generally had very good customer service, but this is by far the longest I've had to wait for something to be resolved. Feels like they gave up on the whole membership issue seeing as it was presumably solved for most people already.

     

  • Cris PalominoCris Palomino Posts: 12,455

    Aethyr said:

    Reiterating Lyna 9 issues; Add-On pack relists the character bundle, and dForce Cyber Fashion Outfit Texture Add-On is a dead link/inactive. Also, the Premier exclusive extra character has incorrect text (about the outfits bundle rather than the character). Haven't confirmed if the character is actually available inside Studio or not as I don't actually know exactly how to download the Premier exclusives.

    Also, seeing as this thread seems to get attention from Daz staff, my membership issue (after buying an annual membership and not getting the expected 15 months for the price of 12) is still not fixed after over a month. I have had no response to my support ticket since March 22nd, and the membership page still shows "Active until end of billing period" with no indication of a date, or when/if/how much I will be billed when it expires.

    I rarely have cause to complain about Daz as I've generally had very good customer service, but this is by far the longest I've had to wait for something to be resolved. Feels like they gave up on the whole membership issue seeing as it was presumably solved for most people already.

     

    I've added about the Premier member things. I will check with Richard to see if we can do anything regarding your membership issues as this thread and the attention it receives is mainly about nightly sales issues. So not sure on the memberships. 

  • Cris PalominoCris Palomino Posts: 12,455

    I made a post to say the issues should be fixed, but somehow it never went through.

  • AethyrAethyr Posts: 117
    edited April 24

    The Premier exclusive Link for Lyna 9 character still has incorrect text, but everything else is fixed. Minor issue but not the first time there's been an error with the Premier freebie.

    Edit: "Futuristic Cyber Outfits Bundle for Genesis 9" says it includes three outfits and texture add-ons, but does not include the dForce Cyber Fashion Outfit Texture Add-On, and it's also not listed as an add-on on the outfit's store page.

    Post edited by Aethyr on
  • TesseractSpaceTesseractSpace Posts: 1,582

    The text for the Cyberpunk Kitset on the sale page says:

    Get an extra 20% off* on "Lyna 9" and "Cyber" New Releases and the "Cyber" Featured Artist Store Items when you include Stonemason's Kitset

    However the 20% off doesn't seem to apply to the texture add-ons for the new outfits, while it does apply to everything else released today

  • frank0314frank0314 Posts: 14,708

    TesseractSpace said:

    The text for the Cyberpunk Kitset on the sale page says:

    Get an extra 20% off* on "Lyna 9" and "Cyber" New Releases and the "Cyber" Featured Artist Store Items when you include Stonemason's Kitset

    However the 20% off doesn't seem to apply to the texture add-ons for the new outfits, while it does apply to everything else released today

    I noticed it too and have already reported it.

This discussion has been closed.