"Love it even more" discount not working

There should be a discount of 10$ DAZ Originals if one owns one of yesterdays special "How can you not love this" releases. I did buy one, but the promised discount doesn't appear if I try today to buy a DAZ Original. Even tried checkout, no discount. Again a glitch in the shop system?

Comments

  • CauriBCauriB Posts: 101

    same here too :-(

  • AtiAti Posts: 9,191

    When the "Love it even more" item was in the cart along with the DAZ Original item I wanted, it worked fine. Nice sale: spend $9.07, get $10 in return. :)

  • NovicaNovica Posts: 23,925

    But it's supposed to work for those who have already bought the items, and it doesn't. It's not supposed to have to be in the cart. Wonder if it would work to put it in and take it out.

  • NovicaNovica Posts: 23,925

    Nope, doesn't work. And it's been three hours and 45 minutes, SIGH,  long enough to fix the all-too-often sale glitch.

  • AtiAti Posts: 9,191
    Novica said:

    But it's supposed to work for those who have already bought the items, and it doesn't. It's not supposed to have to be in the cart. Wonder if it would work to put it in and take it out.

    I know. That part I could not test... :) I could only try this.

  • Does not work for me either

  • cherpenbeckcherpenbeck Posts: 1,416

     Did file a ticket to support.

    If nothing changes, I might have to buy another release ... or not. Still waiting.

  • Doesn't work for me either

  • We will send a note in.

  • Kev914Kev914 Posts: 1,129

    Are you sure the email isn't saying that if you bought the Stonemason product yesterday and you buy any new product today (from the group that they specifiy) that you get the extra discount? That's what I'm thinking it means. I'm not sure that it means if you bought one of the yesterday that you get the discount today. But I could be wrong. It's rare. But it happens.laugh

  • AtiAti Posts: 9,191
    KevinH said:

    Are you sure the email isn't saying that if you bought the Stonemason product yesterday and you buy any new product today (from the group that they specifiy) that you get the extra discount? That's what I'm thinking it means. I'm not sure that it means if you bought one of the yesterday that you get the discount today. But I could be wrong. It's rare. But it happens.laugh

    I didn't buy anything yesterday, and got the discount today, with everything in the cart at the same time.

  • Kev914Kev914 Posts: 1,129

    I went back and read the email again and it sounds like it's saying that if you bought any of the Love It even more items yesterday that you get the discount today for what the "coupons" specify. (There were two different ones in the email.)

    If I'm understanding you correctly, Ati, then I guess you were lucky.

    I haven't tried to buy anything today. I keep telling myself that I spent enough money since December.

  • IceDragonArtIceDragonArt Posts: 12,938

    Not workingfor me either and I bought Stonemasons new one yesterday as well.

  • AtiAti Posts: 9,191
    KevinH said:

    If I'm understanding you correctly, Ati, then I guess you were lucky.

    The promo page says "Daz Originals - $10 OFF* if you own/buy any new releases featured above"

    I didn't own it, but I bought it. I think that part works as advertised.

    The other part (already owning it, then buying something else today) seems to be the problem.

  • This should now be fixed.

  • IceDragonArtIceDragonArt Posts: 12,938

    Does it show the $10 off separately?

     

  • bad4ubad4u Posts: 684

    I got SSFW Tenshi yesterday and discount worked perfectly in cart when I tried ~6 hours ago.

    Remember that it's only if you have a DO that is not marked 'new' anymore, if there are still problems some items might be missing as triggers, maybe try Tenshi in cart to see if that would work.

  • EurocoinEurocoin Posts: 302

    I came reading this thread, ready to complain that I didn't get the discount either, but upon checking my order more closely, it seems I did get it (it just automatically had taken off the $10 from the order, when I thought it would mention the extra discount separately).

  • IceDragonArtIceDragonArt Posts: 12,938

    After much loading and unloading of same items it finally worked.  I feel like I really earned that $10 though it took me almost 2 hours to finally get it to go. 

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