"BOGO" Gift Cards, Whoohoo! (I know it's too good to be true)

So earlier this week I bought a whole bunch of stuff and a $400 gift card for myself.  With discounts via other stuff I was buying, the gift card price was only $344, so this was a good deal. 

A little while after I finalized the purchase, I got two emails from DAZ saying that I have been sent a gift.  Specifically, I received two separate emails with different Gift Card codes, apparently each is for $400.  I've checked my funding source and have confirmed that I was only charged for one gift card.  I will open a support case with DAZ and I'm sure they'll withdraw one of the gift cards on Monday, but in the meantime if I want to buy something this weekend, how do I know which code to use?

Comments

  • vwranglervwrangler Posts: 5,043

    That's been going on for a while. You'll only be able to redeem one code; the other will throw off an error message. Usually (though not always), the first one received is the error code, and the second one works.

    Documenting the issue isn't a bad idea, just in case, but it doesn't seem to be something they can fix, for some reason.

  • Thank you for the information, I didn't know that.

    Both emails came in the same minute.  The order that they appear in my inbox is not necessarily the true order in which they were sent.  I guess I'll just have to take a guess.

  • bad4ubad4u Posts: 684
    edited January 2016

    You can also go to 'Gift Card' in your account ( https://www.daz3d.com/giftcard/customer ), copy/paste the code from your mail and use the 'Check Status and Balance' button before you redeem the GC, it will show you which one is valid and what store credit it gives. Works for me.

    PS: That's good for checking GC you plan giving away, too.

    Post edited by bad4u on
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